SafetyLiftinGear Avaliações 

698
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m a bit useless ordering via web…., therefore had no option than to call. I sincerely recommend that everybody calls..!!… Spoke to a fantastic Lady(Siobhan), who basically held my hand…., as I expl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dealing with SafetyLiftinGear for few years now. The staff has always been very supporting. Very proactive in replying our emails, taking our booking and prepare our orders on short notice. The del... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great team to deal with. Robert Hood at the Glasgow depot provided a 1st class service, from a competitive quote, through to follow up emails and delivery confirmation for collection from an alternat... Ver mais

Avaliado com 5 de um total de 5 estrelas

We cannot praise this Company enough!! Unfortuantely, we ordered the incorrect lifting chains - absoutely our own fault, but James stepped in and arranged for the correct chains to be made up and de... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos

Escrito pela empresa

We specialise in high-quality lifting gear, rigging equipment, and height safety products. Buy online or hire equipment from SafetyLiftinGear.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

698 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(698)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Customer service from Robert…

Great Customer service from Robert Hood, always goes above and beyond to source our hire and sales needs across the whole of Britain.
Always offers great hire rates compared to other hire companies out there also.

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience with Kay Oliver and the team for our order. Efficient, communicative and prompt delivery of a great product. Kay has been excellent to deal with and we will definitely purchase from this company again in the future.

17 de janeiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Defective 30t skates set

Sales team initially helpful. Purchased 30t skid set which proved totally defective on their first use. Very poor customer service from here onwards, no offer to replace, refund took several months of chasing on email to actually receive. A waste of time unfortunately. Would not recommend or use again.

11 de junho de 2024
Avaliação não solicitada
logotipo da SafetyLiftinGear

Resposta da SafetyLiftinGear

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with our product and the subsequent customer service. We strive to provide high-quality products and excellent service, and it is clear we fell short in this instance.

We understand your frustration with the defective 30t skid set and the delay in processing your refund. This is not the level of service we aim to provide, and we are deeply sorry for the inconvenience caused we are taking your feedback seriously.

Kind Regards
SafetyLiftinGear

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service , Even when their Courier sent items to the wrong address, Ryan and Mitchell knew how urgent we needed the lifting gear , they sent one of their van to deliver site the next morning @7am.
OUTSTANDING CUSTOMER SERVICE !
GOOD PEOPLE !
Thanks

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Team and Company to deal with

Excellent team and company to deal with!

Robert is always on the ball and very proactive on all our certification needs, he regularly makes contact and helps wherever required, a great support!

Great advice coming from the team when they attend our site/office too, Charles has been extremely informative and helps with his recomendations and everytime you have a discussion you feel as though you have learned something new.

24 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A wide range of products and great aftersales service.

A wide range of products, a great after sales service, particularly from Mitchell Jones in the Returns Department, who very quickly sorted out my problems with the first Semi Electric pallet truck which was damaged by the Courier and I refused to accept and secondly with its replacement, which had a lifting problem that Mitchell promptly arranged for an engineer to correct/repair. Many thanks again Mitchell.

19 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Susan got in touch to clarify something which was very helpful and even with this, the bulk of our order turned in the next day, with a 10m ladder by special service only the day after. Would recommend and use again.

9 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Urgent Access Requirement

I dealt with Dave from the Leeds branch on a very urgent and important access requirement. Not only was Dave a pleasure to deal with, he handled everything with a prompt, polite and professional manner and I couldn't be more pleased. Would absolutely recommend to anyone!

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

EXCELLENT FIRST CLASS COMPANY & PRODUCTS

Have dealt with many companies over the years whilst renovating old houses. Our final house is really a working progress and to aide my husband we purchased a 1000kg TF100 platform table yesterday afternoon. Staff are very friendly and helpful within this business. Initially I had some concerns about delivery but a kind lady reassured me there would be a tracking number and to contact her this morning first thing if needed. Result! Our item was delivered at 9.30am less than 24 hours after purchase.Try to beat that!

I contacted this company early this morning and spoke to the lovely knowledgeable professional Ryan to say how wonderful this product was. My husband was an Engineer and what a wonderful piece of equipment this is to help with all manner of restoration jobs.
We will definitely deal with this company in future as the products are of high quality. I would 100% recommend this company if you want
a. Great customer service
b. Great products
c. Great price

Ardderchog 10/10 from a fussy Engineer and ex-Primary Teacher who just love ‘good’ products to renovate their final country home👏 Thank you very much

14 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Shaunagh went out of her way to go above and beyond in helping make sure our order went through quickly and was delivered on time. Fantastic service.

28 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very conscientious care

DHL lost / damaged our parcels and I was hugely impressed with the customer service of Safety Lifting Gear. Ryan was very helpful and good and Amy was fantastic. All sorted quickly. Every time I was promised a call to update me I got one. Very conscientious care taken and great communication. Very impressed.

19 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely blinding customer service…

Absolutely blinding customer service from Amy Bell.!! Placed my order, got all notifications to say was on way and being delivered by DHL……. Never happened, and wasn’t able to track order.
I emailed Amy to ask where my order was. Amy contacted DHL and got back to me to let me know DHL had put on wrong truck and would be with me the next day.
Never happened…….Got back in touch with Amy to make aware I still had not received my order, Amy apologized, then sent out a replacement order to arrive the next day by a different courier DPD.
Sure enough, next day delivered before 1100.
I really wish there was more Amy Bells, polite, understanding, very professional and quick to sort my order. Fantastic Job.

5 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service by Amy Bell

Fantastic customer service by Amy Bell. We had an issue recieving a delivery from DPD and once I approached customer services they following through on providing the order again and each step of the way kept me up to date with new delivery details within a few days! Really great experience with this company

23 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy and very reliable

After having trouble with paying with the company card online (issue on our end) we gave the SafetyLiftingGear a quick call. Dale accepted our order over the phone and sent the proforma invoice promptly. To get the equipment delivered on the next day we had to make the payment by 3pm on the same day. We managed to pay just before 3 o'clock and Dale, together with Shaunagh - the sales team leader working under time pressure made sure that all the equipment was loaded on the truck in order to be delivered on the next day. On the very next morning Shaunagh gave us a call checking whether all the equipment was delivered. I really appreciate Shaunagh and Dale's work to accommodate our requirements. Thank you!!

9 de novembro de 2023
Avaliação não solicitada

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