It’s really important that the packages are on sent on same day delivery . It took 2days for DPD to finally deliver the meat . The Ice packs had completely defrosted . The packaging was soggy , the... Ver mais
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Veja o que dizem as avaliações
Saffron Alley has been our go-to provider for getting premium halal meat. The quality of their steaks, especially their wagyu, is to die for I also want to highlight that we faced a slight issue wi... Ver mais
Ordered the steak 'fine dining box' and wanted it delivered a day earlier than i selected on the website and they were very kind and arranged an earlier delivery, this saving me from much domestic gri... Ver mais
Ordered for the first time! Beautiful corn fed chicken and chicken breast in time for Eid. Great service, safely and hygienically packaged, fresh and great Communication throughout the ordering and d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our ethos is built upon providing ethically reared meats for you and your family. Our vast range of both traditional and modern butchery cuts is constantly growing helping you keep meal times special. All our foods are hormone and anti-biotic free. Free delivery over £40; farm fresh straight to your doorstep.
Informações de contato
Reading, Reino Unido
- info@saffronalley.com
- saffronalley.com
4,6
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding quality and service!
Saffron Alley is my go to for halal meat. The antibiotic and hormone free meat is genuinely the highest quality, you can really taste the difference. I sent a steak box as a gift to a friend and her and her family were thrilled. I also recommended the meat to a colleague who is now a regular customer of Saffron Alley. Huge variety and growing trust with every order and I can’t see myself going back to ordinary butchers May they go from strength to strength Highly recommended!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear City Girl,
Wow, thank you so much for this amazing review! It genuinely means the world to us. We are so happy to hear that you can taste the difference in our antibiotic and hormone free meat and that your friend and her family loved the steak box too. It is so lovely to know you have been recommending us to others as well.
We truly appreciate your continued support and kind words. We will keep working hard to keep that trust with every single order!
Warm regards,
Team Saffron Alley🧡
Great tasting food with reliable…
Great tasting food with reliable delivery and the contents were perfect
8 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Sam Ham,
Thank you for your kind words! We are so pleased to hear that the food was great and that your delivery arrived reliably with the contents just as expected. That is always what we strive for with every order.
We look forward to serving you again soon!
Warm regards,
Team Saffron Alley🧡
Great Quality meat!
It's a second time I order from these people. Both time I was amazed by the quality of meat. Quality and Quantity both were perfect.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Maiza Shah,
Thank you so much for coming back and for sharing this lovely review! It is wonderful to hear that both your orders have impressed you and that the quality and quantity lived up to your expectations. Returning customers like you truly mean a lot to us.
We hope to keep delighting you with every order!
Warm regards,
Team Saffron Alley🧡
Very high quality products and smooth…
Very high quality products and smooth delivery!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Happy Customer,
Thank you so much for your lovely feedback! We are really glad to hear that you are happy with the quality of our products and that your delivery went smoothly. That is exactly what we always aim for.
We hope to see your order again soon!
Warm regards,
Team Saffron Alley🧡
Resposta da Saffron Alley
Dear Mr Rafik Aliane,
Thank you for taking the time to leave us a review! We are really pleased to know you had a good experience with our service and products. Short and sweet, just the way we like it!
We hope to serve you again soon.
Warm regards,
Team Saffron Alley🧡
I have been ordering from Saffron Alley…
I have been ordering from Saffron Alley weekly for the past 11 weeks. They offer a good variety of meats and poultry, and the quality has generally been very good. The meat and poultry are usually fresh, cleanly cut, and you can even request how you would like your items prepared, which I really appreciate.
Ordering from Saffron Alley has helped me provide fresh and tasty meals for my family. However, my last two orders have not been quite as good as my previous experiences. In one order, in one pack of 1kg it was not cut as cleanly as usual and I had to trim bits off myself, as I prefer not to cook poultry that contains visible veins.
In my most recent order, I unfortunately had to throw away a full 1kg of chicken due to a strong unpleasant smell when opening it, this still had 4 days of use( opened on 5th March and use by date was 9th March I understand that some products can have a slight smell when first opened, but in this case the smell remained quite rancid even after it had been left open for a while.
I do appreciate that demand may currently be higher due to Ramadan, so I will continue to order and monitor the quality before deciding whether to discontinue purchasing from Saffron Alley.
Overall, they have usually provided good quality meat and poultry, and out of the many products I’ve ordered over the past 11 weeks, I’ve only had two items that I wasn’t happy with and I would still recommend to family and friends.
7 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Danielle,
Thank you so much for being such a loyal customer and for taking the time to share your feedback. We really appreciate your honesty and we're so glad that overall you've had a positive experience with us over the past 11 weeks.
We are truly sorry to hear about the issues with your last two orders. Whether it's a cut that isn't quite right or a quality concern with the product, no issue is too small for us and we always want to make it right. Please do get in touch with us at info@saffronalley.com with your order details and we will look into this straight away. We'll be waiting to hear from you!
Thank you again for your continued support and for still recommending us. We really do value customers like you.
Kind Regards,
Team Saffron Alley🧡
Meat was delivered on time
Meat was delivered on time, no issues, got exactly what I asked for!
5 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Nargis Hussain,
Thank you so much for your kind review! We are so happy to hear that your meat arrived on time and that everything was just as you ordered. That is exactly the kind of experience we want every customer to have.
Looking forward to your next order!
Warm regards,
Team Saffron Alley🧡
Easy to order
Easy to order, lots of choice, good quality meats
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Freepalestine,
Thank you for your lovely review! We are so glad you found it easy to order and that you are enjoying the variety and quality of our meats. We work hard to make the whole experience as smooth as possible from start to finish.
We hope to see you ordering again soon!
Warm regards,
Team Saffron Alley🧡
Saffron Alley always delivers great…
Saffron Alley always delivers great quality ethical products, having used them for a number of years we as a family enjoy the produce and also the variety of options. Highly recommended.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear SM,
Thank you so much for this wonderful review and for your loyalty over the years! It really warms our hearts to know that your whole family enjoys our produce and that you keep coming back. Knowing you appreciate the variety and the ethical quality of our products means everything to us.
Thank you for recommending us and we look forward to many more orders!
Warm regards,
Team Saffron Alley🧡
Absolutely Fantastic!!
Absolutely amazing meat - so tasty and fresh. They package the meat so well which makes it easy to store straight into the freezer. Love that this is halal meat with no antibiotics / chemicals. I recommend Saffron Alley to everyone I know :)
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Tabassum Raja,
Thank you for this absolutely fantastic review! It genuinely put a big smile on our faces. We are so happy to hear that the meat is tasty and fresh and that the packaging makes storing it so convenient. Knowing that you trust us and recommend us to everyone you know truly means the world to us.
We hope to keep delivering the best for you!
Warm regards,
Team Saffron Alley🧡
Very good quality meat
Very good quality meat. I order their 2.5cm short rib and oxtail. Tasted great definitely grass fed
5 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Olivia,
Thank you so much for your kind review! We are so pleased to hear that the short rib and oxtail were both to your liking and that you could taste the grass fed quality. We take real pride in sourcing the best and it is so good to know that comes through on the plate.
We hope to see your next order soon!
Warm regards,
Team Saffron Alley🧡
Great short ribs
order arrived on time it was well packed and boxed.
I would order from this company again
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Graham Leach,
Thank you so much for your lovely review! We are really glad your order arrived on time and was well packed. It is always great to hear when everything goes smoothly from our end. We would love to have you order from us again!
See you next time!
Warm regards,
Team Saffron Alley🧡
Simply superb produce.
I have been using Saffron Alley for a couple of months now, and honestly the meat is of the highest quality, truly outstanding! The ordering process is easy and considering the quality of the produce the prices are very reasonable in my opinion.
Also high 5 to my delivery driver at DPD who brings my meat order, bang on time week after week, I can set my clock by him!
I'm a very satisfied customer.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Neil Clarke,
Thank you so much for this wonderful review! It genuinely makes us smile to know that you have been with us for a couple of months and are so happy with the quality and pricing. We also want to pass your kind words along to our DPD driver because that kind of consistent, reliable service deserves a big shout out!
We are so glad to have you as a satisfied customer and hope to keep it that way!
Warm regards,
Team Saffron Alley🧡
Excellent quality meat
Excellent quality meat, great choice of products and reliable, convenient delivery.
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Tina Shewring,
Thank you for your lovely review! We are so pleased to hear that you are happy with the quality, the choice of products and the delivery service. We work really hard to make sure everything comes together for our customers and it is brilliant to know we are hitting the mark.
We hope to serve you again very soon!
Warm regards,
Team Saffron Alley🧡
My meat is always from here
My meat is always from here , and the quality is brilliant also the packaging and the service is amazing , the only request is for small families to make somepackages with 500gr such as the minced beef for example to avoid waste
Thank you
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Zain,
Thank you so much for your continued loyalty and for this lovely review! It really means a lot to know that you always come to us and that the quality, packaging and service are hitting the mark for you. We also really appreciate your suggestion about smaller package sizes for families. That is genuinely great feedback and we will make sure it is passed on to our team.
Thank you for being such a wonderful customer!
Warm regards,
Team Saffron Alley🧡
The meat is the best quality I've tried…
The meat is the best quality I've tried and it's consistently extremely good. No chemicals, no fillers, no antibiotics, no hormones and grass fed, free range. The only improvement could be for me if it was actually also organic but I know that can be down to semantics and soil conditions beyond the butchers control. Also I'd love if they had sausages that were fresh and not frozen that didn't contain chilli, my kids love good quality halal sausages but they don't like spice. They have no options for this is and sadly the sausages contain several E numbers and I have had to stop buying them. Gluten free would also be perfect but removal of E numbers is crucial above all else. I hope you guys get to read this and make the changes. Everything else is perfect honestly. Alhamdulillah!
6 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Danny Hope-Scott,
Thank you so much for this incredibly thoughtful review! We are really touched to know that you find our meat consistently the best quality and that our no chemicals, no antibiotics, grass fed approach means so much to you. Alhamdulillah indeed!
We have also read every word of your suggestions and we genuinely appreciate you taking the time to share them with us. Your feedback about mild halal sausages, E numbers and gluten free options is really valuable and we are passing it on to our product team. We hear you and we want to do better for families like yours.
Thank you for your continued support and for pushing us to improve!
Warm regards,
Team Saffron Alley🧡
Good quality and delivered on time
The quality of meat from Saffron Alley has been consistently very good. Delivery is on time
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear Roohi,
Thank you so much for your kind review! We are really glad to hear that you find the quality of our meat consistently good and that your delivery is always on time. That is exactly what we strive for with every order.
We hope to keep delivering a great experience for you and we would love to earn that 5th star next time!
Warm regards,
Team Saffron Alley🧡
The quality of the meat is exceptional
The quality of the meat is exceptional. The client service I received from Christopher David after appalling experience with DPD delivery was fantastic and hugely appreciated.
4 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear DG,
Thank you so much for leaving this review, it really means a lot to us! So glad to hear you loved the quality of the meat. We're sorry you had a difficult experience with DPD, but really pleased Christopher David was able to sort things out for you. We'll make sure he knows you took the time to mention him.
Looking forward to your next order!
Kind Regards,
Team Saffron Alley🧡
Fantastic!
Good halal company.
Ive spoken to the merchant many times…contact me anytime now if not assume it’s resolved.
the past review is taken off isn’t there… what is the problem now!
I’ve given a good review weeks ago. What is the problem? What is view it and see if it is deleted.
Sent from the all-new AOL app for iOS
Hi ,
We're following up about your review of which was flagged for containing defamatory content.
The decision
Unfortunately, we'll have to keep your review offline because your review still contains the potentially defamatory content.
You're welcome to write a new review, but please follow our guidelines and keep our top tips in mind.
If you have any questions, please let us know by replying to this email.
Thanks,
5 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear fiftyninemontannaLA,
Thank you for the kind words, really appreciate it! Great to have you as a customer and hope to see you ordering again soon.
Kind Regards,
Team Saffron Alley🧡
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently placed an order with Saffron Alley and wanted to share my experience.
There was an issue with one of the meat packs in my order where the vacuum seal had loosened during transit. I contacted customer service to clarify the situation, and I was very impressed with how professionally it was handled.
Christopher David responded promptly, provided clear explanations, and took my concern seriously. After reviewing the photos I shared, they advised me not to consume the affected pack and immediately issued a £14 gift card as a goodwill gesture. The communication throughout was polite, transparent, and reassuring.
While issues can occasionally happen during delivery, what really matters is how a company resolves them — and in this case, Saffron Alley demonstrated excellent customer service and accountability.
Thank you again to Christopher for the support. I’ll definitely be ordering again.
4 de março de 2026
Avaliação não solicitada
Resposta da Saffron Alley
Dear customer,
Thank you for taking the time to write such a detailed review, we really appreciate it! We're sorry to hear about the vacuum seal issue with one of the packs, that's not the experience we want for our customers. But we're really glad Christopher David was able to handle it quickly and look after you properly.
We'll always do our best to make things right, and your kind words mean a lot to the team. Hope to see your next order soon!
Kind Regards,
Team Saffron Alley🧡
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