Sage & Sill Avaliações 

140
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Beautiful woven basket. Took off one star because the basket is much more yellow than cream or as expected. Otherwise, nice size for any decorative spot in home.

Avaliado com 5 de um total de 5 estrelas

We absolutely loved staying at Sage Hill. The staff, grounds and food were all amazing. Thanks for making our trip away from the hustle and bustle one to remember.

Avaliado com 5 de um total de 5 estrelas

I love browsing through the many beautiful items on their site. I also appreciate Sage & Sill's honesty, with each item stating up front the expected ship date range. I placed 2 separate orders, each... Ver mais

Avaliado com 1 de um total de 5 estrelas

Accidentally double ordered due to your poor user interface and trying to return one and it is still unresolved Will not purchase with you again and will make sure not pay for part where I double... Ver mais

Detalhes da empresa


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(140)

14 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

BEWARE OF WHAT YOU READ ON THE WEBSITE

BEWARE OF WHAT YOU READ! The way they write Free shipping and returns. This is wrong! and is false or misleading information/ advertising. They make "you" pay for the returns ($15 in my case). I ordered 2 substandard products and there is absolutely no way to call and speak to anyone. They did email a response, and did say they would accept the items back but..
2 other things that are false are they say you can use your own method of shipping for returns, but can change your mind- you cannot get back in to do so. They say Free shipping but for some reason I am not to get a full refund back. They subtract an amount on what they will refund.
-Lastly, on their website they say that they have a 30 day return policy from the day items that you received your order. Once you go to do the return- they say 30 days from the day ordered. Sounds minut?, maybe but significant and different from website. It is still a 4-5 day difference. I was out of town so almost missed the window.

17 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away!

Stay away!! I ordered $177 worth of product. About 3 weeks later, one item (@$93) came by itself. The box was thrashed and didn’t even say Sage and Sill but CVG Returns.(?) The $93 item was just lying in the box, no packing materials, just alone in a plastic bag. Obviously, it came in pieces. Also, where was the rest of the order- I never found out.
It took many photos and about 6-7 exchanged emails to get a refund. They kept ignoring my refund request and offering a replacement. The whole thing was sooo bizarre. Too bad b/c the products we’re supposedly really cute.

8 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid this company!

Made my first purchase. When we removed item it was broken. I immediately emailed them, there is no number to call. Their response was they need to contact a supplier and they want pictures of item snd the packaging. We had thrown out packaging as at first we did not realize item was damaged. I should have read reviews before ordering from this company! I figure I lost my money and won’t get a replacement without lots of headaches if ever. I will be contacting PayPal and posting on all social media’s.

6 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Took a month for them to send me a…

Took a month for them to send me a tracking number. Nothing ever came. I’ve never had a company so unwilling to work with customers when the fault is theirs. I have ordered from companies with backordered stock and it didn’t take this long. And they wouldn’t give me my money back. Had to call my bank and dispute the charge. Really awful customer service.

23 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful customer service

Ordered cute propagation vases. They arrived quickly, but one was damaged in transit. Hannah sent out a replacement like the next day, and it looks great. Appreciate your help!

20 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Glowing reviews on site are fake

The reviews listed on the site are obviously fake. The same amateur photos are used by multiple reviewers, almost every item has five star reviews, and the reviews themselves make little sense. They were obviously all written by an algorithm/AI or someone who doesn’t speak English well.

23 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware

Tried to cancel purchase after 9 mins
Sageandsill claimed it had already been sent
Took 2 weeks to arrive and senders address was in NSW
Sageandsill said I could return it at my own expense to the USA
They would not accept for me to return it to the senders address in NSW
This would have cost more than the entire purchase so I am stuck with it
Identical item available on eBay at less than half price including postage
AVOID SAGEANDSILL

9 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never Again

Sage and Sills order platform didn't give me the discount. And while I contacted them and they issued a refund for that discount the items I received arrived too late and were not useable for what I needed... Here's your warning: you'll have to pay the return shipping... I had three packages worth. The smallest cost $24... And the other two still haven't arrived... I hope they don't so I can just get a full refund without paying the shipping to return... So be sure to get what you need and be sure you can use it..

8 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I received my order on 11/24/21

I received my order on 11/24/21, one item was broken. I filled out the request for replacement, we are in February and I still have heard nothing. This company may not be legit . beware!

7 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do Not buy from this company

I requested a refund for a product I received that was damaged upon arrival. The request was submitted in early November 2021. Despite multiple attempts to reach Sage and Sill via email and their online customer service form, I have received no response.

This appears to be a fake company running a scam website. Please avoid sending your money to them.

20 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scam website

Bought 3 items. Received shipping info pretty fast, but it took several weeks for 1 shipment to be "out for delivery" and the other shipment remained "in transit" status. Nothing received after a couple of weeks of "out for delivery" status. Tried contacting seller numerous times, no response. Opened PayPal case and seller immediately responded that items were at warehouse awaiting pickup because my address was invalid. Same PayPal address I have been using for over a decade, definitely not invalid. Went to warehouse, no packages there for me. Had to pressure PayPal to get a refund - where is that famous "buyer protection"? Now into the third month with packages still at same status. No items ever received. Scam website. AVOID!

31 de dezembro de 2021
Avaliação não solicitada

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