Die Bestellung kam schnell an, und ich habe mich in der Unterwäsche unglaublich wohl und schön gefühlt, obwohl das eigentlich nicht der Stil ist, den ich normalerweise trage
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Veja o que dizem as avaliações
Lingerie zit voortreffelijk. Ziet er elegant en sexy uit. Levertijd is zeer stipt en wordt nauwkeurig opgevolgd. Betrokkenheid bij ontwikkeling
Ewiges Retoure Prozedere, habe zwei Strumpfhosen bestellt und letztendlich nur eine Rückerstattung bekommen, da die eine Packung der Strumpfhose geöffnet war. Diese ging zurück, da sie oben bereits fr... Ver mais
A empresa respondeu
Ich liebe meine Statement-Strumpfhose von Saintsass. Sie ist hochwertig verarbeitet und ich trage sie auch noch nach Monaten ohne Probleme. Tolles Produkt und tolle Marke :)
Detalhes da empresa
Escrito pela empresa
saint sass is an international Tights and Fashion Brand known for its bold, urban and sensual designs. Founded by the two friends Vivien and Larissa, the brand embodies self-determination and aims to make women feel sexy and confident. saint sass offers unique statement pieces that go beyond traditional fashion basics, adding a distinctive edge to everyday wear. Through initiatives like its campaign to close the pension gap for women, saint sass also demonstrates a commitment to social causes.
Informações de contato
10119, Berlin, Alemanha
- customerlove@saintsass.com
- saintsass.com
4,5
Excelente
1 mil avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Gimme all the tights ❤️
Repeat customer! Love their tights. Super unique and fun and great quality!
18 de dezembro de 2025
Avaliação não solicitada
Schlechte Qualität
Schlechte Qualität.
Ich habe 2 Strumpfhosen bestellt, und leider kann ich kein gutes Wort hier schreiben.
Direkt beim auspacken ist mir bei der einen aufgefallen ,dass die schon leichte Auffälligkeiten hat. Als ich diese anziehen wollte , direkt gerissen !
Ist mir bei einer von Calzedonia , h&m oder sogar dm oder so noch nie passiert. Und das für den Preis !
Einmal und nie nie wieder...
17 de dezembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Liebe Katrin,
Danke für deine Bewertung. Es tut uns leid, dass es zu Problemen mit der Strumpfhose gekommen ist. Bitte melde dich mit deiner Bestellnummer per E-Mail bei uns und wir prüfen den Fall gerne.
Viele Grüße dein saint sass Team
Poor quality, even worse customer support
The overall concept of this business is appealing; however, in practice it does not live up to the expectations or the hype.
The tights are marketed as being highly durable and resistant to tearing, which unfortunately was not my experience. My tights tore the very first time I put them on.
Sizing is another issue. With tights, sizing up is often necessary, but because the heel area is clearly defined, sizing up causes the heel to sit too high on the foot. This makes them awkward to wear and limits them to use with boots only.
The most frustrating part is the customer service. The brand advertises a 30-day replacement guarantee if the tights tear, which applied in my case. Despite sending three emails, I never received a response.
I would absolutely not recommend this brand. The tights are below average, overpriced for what they offer, and the customer service is unacceptable.
5 de novembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Dear Virginia,
Thank you very much for taking the time to share your feedback — and please accept our apologies for the long wait and the lack of response on our side. That should, of course, not have happened.
We have since contacted you directly and were able to resolve your concern. We’re very happy that we found a solution and hope you’re now satisfied with the outcome.
That said, we’re sorry that your first impression wasn’t a positive one. We take your feedback very seriously and are already working on improving our customer service processes to ensure this doesn’t happen again in the future.
Kind regards,
Your saint sass team 🖤
My tights were stolen and saint sass…
Update: Saint Sass got back to me, sent me new tights via USPS (so they were delivered securely) at no charge. Thank you for getting back to me and helping me! I love them! <3
My tights were stolen and saint sass never got back to me about it.
They were labeled as delivered and were taken from my doorstep. While that is not their fault I did want to know of they had any insurance on there deliveries or if they could atleast honor the black friday promo I got the tights under so I could buy replacements at the same price Nothing. They were quiet. I emailed 3 times very politely. I am disappointed, I was so excited to wear these tight. Sadly someone was unkind and broke the law but saint sass also didnt do a good job following up on my pain point.
Anyhow... very sad.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Dear Jordan,
Thank you very much for taking the time to share your feedback — and please accept our apologies for the long wait and the lack of response on our side. That should, of course, not have happened.
We have since contacted you directly and were able to reship your stolen items. We’re very happy that we found a solution and hope you’re satisfied with the outcome.
That said, we’re sorry that your first impression wasn’t a positive one. We take your feedback very seriously and are already working on improving our customer service processes to ensure this doesn’t happen again in the future.
Kind regards,
Your saint sass team 🖤
I love them
I love them! The best quality! Amazing statements!
15 de dezembro de 2025
Avaliação não solicitada
Stark, unkompliziert, Hingucker
Unkomplizierter Versand, direkt angezogen. Eine von dreien leider direkt kaputt gegangen, dafür unkomplizierter und sehr netter Kundenservice sowie sofortiger Ersatz bzw. Gutschrift (allerdings mit erneuten Versandkosten).
Davon Ersatz gekauft und restlos glücklich! Mit den SaintSass (definitiv ein Firmenname, den ich als gerne auch als eigenen Slogan tragen würde) - Strumpfhosen schreite jedes Mal selbstbewusster durch den Alltag - definitiv eine Weiterempfehlung!
11 de novembro de 2025
Avaliação não solicitada
Außergewöhnlich edle Qualität
Außergewöhnlich edle Qualität: Die Strumpfhosen haben ein luxuriöses Tragegefühl, perfekte Passform und eine sehr hochwertige Verarbeitung. Das Material ist fein, langlebig und behält auch nach mehreren Wäschen seine Eleganz. Man merkt sofort, dass hier großer Wert auf Qualität und Detail gelegt wird. Ich hatte die klassichen Modelle und bin sehr überzeugt. Die Größen fallen genauso aus wie beschrieben! (175m = L)
13 de dezembro de 2025
Avaliação não solicitada
horrible customer service
horrible customer service. stockings had a pull in them (after the first and only time wearing them) within the guaranteed 30 day replacement allotment. followed website instructions and took a picture and sent to email address listed. have not heard back from anyone.
5 de dezembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Dear Jenna,
thank you very much for your review. We have found your inquiry regarding the run and your latest order and have already replied. We look forward to your response.
Kind regards,
your saint sass team
Would give two stars for the tights…
Would give two stars for the tights themselves but the pricing drops that further. The design is cool however the size, durability and price are not. Will never buy again as they get marks and lines even with gentle handling.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Thank you very much for your review.
We’re sorry that there were issues with the tights. Please contact us by email with your order number and we’ll be happy to look into the case.
Kind regards,
your saint sass team
Very disappointed
Sent a tracking number that doesn’t work. Order not arrived after almost a month. Company has not replied to any of my emails. Terrible experience
17 de novembro de 2025
Avaliação não solicitada
Resposta da saintsass.com
Hey,
We’re very sorry to hear that you haven’t received any feedback yet — this certainly does not meet our standards for service and reliability.
We would like to resolve your request as quickly as possible. Unfortunately, we’re unable to identify an order based on your feedback alone, so we kindly ask you to send your order number once more to customerlove@saintsass.com.
We will then review the case immediately.
Thank you very much for your patience.
Kind regards,
Your saint sass team
Génial
Je suis absolument fan de cette marque de collants. Certains ont plus de deux ans. La qualité est géniale si on en prend soin
Le concept avec les messages apporte une petite douche originale.
Il ne manque plus que la possibilité de personnaliser si on le souhaite avec un message.
9 de dezembro de 2025
Avaliação não solicitada
Very good quality and very resistant !
10 de dezembro de 2025
Avaliação não solicitada
Perfect tights
Perfect tights, and so cool! Ordered from norway and receivere them few days later, super happy!
29 de novembro de 2025
Avaliação não solicitada
Loved my 4 pairs of saint sass tights
Loved my 4 pairs of saint sass. Great quality and the most original. Also a loving team! Thanks
10 de outubro de 2025
Avaliação não solicitada
Unique selection
Unique selection, amazing quality and fast shipping. Highly recommend it.
7 de dezembro de 2025
Avaliação não solicitada
Such a good Quality!
8 de dezembro de 2025
Avaliação não solicitada
hochwertige & sexy Strumpfhosen
Super hochwertige und schöne Strumpfhosen, der kleine Statement Schriftzug macht sie super sexy und zu einem richtigen Hingucker. Die Schrift fühlt sich samtig an, ich war wirklich positiv überrascht von der Qualität und Verarbeitung.
Eine der Strumpfhosen hatte nach kurzer Zeit eine Laufmasche. Ich habe dem Kundenservice eine Email geschickt und innerhalb von zwei Tagen einen Gutschein in Höhe des Preises der Strumpfhose plus Versandkosten erhalten. Ich habe die selbe Strumpfhose direkt wieder bestellt :-)
Super Kundenservice!!
9 de dezembro de 2025
Avaliação não solicitada
The best purchase of the year
The best purchase of the year! Sexy and fun
8 de dezembro de 2025
Avaliação não solicitada
Santa I can explain ->so cool for xmas
Santa I can explain ->so cool for xmas
🎅 😎
5 de dezembro de 2025
Avaliação não solicitada
Sehr gut
Sehr gut, Bestellung Versand und Retoure haben bestens funktioniert!
1 de dezembro de 2025
Avaliação não solicitada
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