Only had qty of 1 in stock of ordered otem - 3 had been ordered. Rapid part refund given. When stock was received, found to be 'faulty - report made so seller was aware, though didn't ask or expect... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent !pro company …quick responds to everything asked … Great products …and delivery times… Amazing service, professional …products ..and friendly ..love the samples included always in big... Ver mais
A empresa respondeu
Great service, fast dispatch(I live in a metro area), packaged very well everything arrived in good condition. I also revived two free samples for shampoo and conditioner. Which was an awesome surpris... Ver mais
A empresa respondeu
Salon cosmetics have assisted me with the time I started my career as a hair dresser and make up artist. They are always on top of the game and offer their friendly assistance. I love dealing with Olg... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Join Our Family! Offering over 40 YEARS Industry Experience! SALON COSMETICS began with a desire to bring you, the salon professional, only the very best hair and beauty products. We were, and continue to be, inspired by regions all around the world. Our team is driven by a desire to not only offer you the finest products, but a level of service that goes beyond your expectations. We are a family owned and run business spanning two generations of hair and beauty professionals and we know that people matter… which is why every member of our team shares the same passion always striving to give you industry knowledge and exceptional customer service.
Informações de contato
2 Halsey Road, 3042, Airport West, Austrália
- 1800 536 326
- info@saloncosmetics.com.au
- saloncosmetics.com.au
4,8
Excelente
238 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Smooth
The ladies on reception are very easy to talk with and very helpful with all of my needs as a small business.
I have never had an issue with ordering my products or the delivery.
Smooth delivery, and transactions every time.
25 de junho de 2021
Resposta da Salon Cosmetics
Thank you for your amazing feedback Kathleen! Hope you continue enjoying purchasing from us!
Great but no carry handles?
Great comfy chair but photos on website don’t seem to be correct, as there are no handles on the sides of the seat for carrying upright. Instead, there is a shoulder strap for carrying it horizontally.
13 de junho de 2021
Resposta da Salon Cosmetics
Thank you for your feedback Claire. We will definitely look into this for you with Joiken and will update the product listing image to show the correct carry handles/strap.
10/10
Super Fast Delivery. Always has everything I need to order with such friendly, kind staff. 10/10 recommend shopping here for all your salon needs.
31 de maio de 2021
Resposta da Salon Cosmetics
Thank you for your amazing review Jess! We really appreciate the ongoing support and hope you enjoy all your products!
Resposta da Salon Cosmetics
Thank you for your feedback Sanjay! Great to hear you're enjoying your purchase!
Always a pleasure purchasing from you…
Always a pleasure purchasing from you guys. Thank you so much
13 de maio de 2021
Resposta da Salon Cosmetics
Thank you so much Jessica! We hope you enjoy your products!
Resposta da Salon Cosmetics
Thank you so much for the great feedback Melissa! Hope you enjoy your purchase and we look forward to assisting you again very soon!
Absolutely FANTASTIC
Absolutely FANTASTIC! cannot fault these guys in any way for quality of service and products. When one item was out of stock upon ordering, they made an effort to make contact and advised they would send the item free of charge on my behalf once it was back in stock. Recieved that item within 3 days. My order had added to it, multiple free samples of QUALITY products, and I will shop with these guys for my products from here out. HUGE shoutout to these guys for the effort and care they put into their service!
10 de abril de 2021
Resposta da Salon Cosmetics
Thank you very much for your amazing feedback Kristy! We absolutely love what we do and when we can make our customers happy it makes it even better! We hope you enjoy all your products and samples and we can't wait to assist you again very soon!
Easy to use web site
Easy to use web site. I used the click and collect - notified my order ready same day and collected it next day with no hassles.
9 de abril de 2021
Resposta da Salon Cosmetics
Thank you for the great feedback Josie! Hope you enjoy all your products and we look forward to seeing you again very soon.
Fabulous stock
Absolutely 5 star service! Love all their stock particularly Colortrak materials.
30 de março de 2021
Resposta da Salon Cosmetics
Thanks for your great feedback Janelle! We hope you enjoy all your products!
product wasn't available
After ordering the product, I was told that it is not available anymore. But at least, I got the money back immediately.
20 de fevereiro de 2021
Resposta da Salon Cosmetics
Apologies again that we were unable to assist you with your order Verena and thank you for your patience and understanding.
Resposta da Salon Cosmetics
Thank you for your feedback and hope you enjoy your products!
Excellent customer service abd fast …
Excellent customer service abd fast delivery
3 de fevereiro de 2021
Resposta da Salon Cosmetics
Thank you very much for your fantastic feedback Charmayne! We're always here to assist and hope you enjoy your products!
They didn't have the product I'v…
They didn't have the product I'v purchesd and I didn't get my money back.
16 de janeiro de 2021
Resposta da Salon Cosmetics
We're very sorry again that we were unable to complete your order Avraham, however a full refund was processed and completed via PayPal on the same day of purchase. We have checked and the refund was processed and you would have received this. We always refund any orders we're unable to complete. Please feel free to check your PayPal account as the refund should be showing. Thank you
Very fast delivery
Very fast delivery, even over the Christmas holidays. And the only online shop in Australia to have the colour I was after. Thanks!
7 de janeiro de 2021
Resposta da Salon Cosmetics
Thank you for the great feedback Sophie! We hope you enjoy your products and we're looking forward to helping you again soon!
Quick and easy
5 de janeiro de 2021
Resposta da Salon Cosmetics
Thanks Terry! Hope you enjoy your products!
Salon Cosmetics is the BEST!
Love all the products ordered and the delivery was so quick! Will be definitely ordering more!
29 de dezembro de 2020
Resposta da Salon Cosmetics
Thank you for the great review Jasmin! Hope you're enjoying all your products!
Great product selection
Glad to have found this hairspray - it’s been out of stock in Australia. Very quick and efficient delivery. Would definitely recommend this store and order from them again.
22 de dezembro de 2020
Resposta da Salon Cosmetics
Thank you for your great feedback Michelle! We're so happy you found us and your favourite hairspray again!
Helpful staff who care
6 de dezembro de 2020
Resposta da Salon Cosmetics
Thank you for your review and support!
Online purchase
I recently made an online purchase. It was simple, fast and easy for non contact collection.
22 de outubro de 2020
Resposta da Salon Cosmetics
Thanks for the great feedback Stacey and hope you're enjoying your products.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.