I found the steps in this process really easy to follow. The instructions were clear and simple, which made a big difference for me, especially since I have learning difficulties. I felt confident and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very quick and easy to navigate through the relevant questions. Also very quick payment section. Within less than a minute I had proof of payment, then a couple of minutes later I had my confirmatio... Ver mais
A empresa respondeu
Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... Ver mais
A empresa respondeu
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Informações de contato
Chancery House, St Nicholas Way, SM1 1JB, Sutton, Reino Unido
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Salon Gold
Hi Samantha. So glad to hear this! We work hard to keep the website simple and user‑friendly, and it’s great to know it made your experience a positive one.
If you ever need any assistance, then just reach out as we're here to help you.
Kind regards, Jackie
Resposta da Salon Gold
Hi Shariba.
We really appreciate this feedback! It’s great to hear you’ve had consistently good experiences with us.
We’re always here to help.
Kind regards, Jackie
Resposta da Salon Gold
Thanks for the great feedback. We’re pleased to hear the quotation process was straightforward and that you’re happy with your experience.
If you need to contact us, then please get in touch and we'll be happy to help.
Kind regards, Jackie
Great Service & Smooth Renewal
I have been with Salon Gold for a year and just renewed with them again. Everything was smooth including the communication leading up to the renewal. Spoke to them on the phone and the team were polite and helpful. Really happy with the service they provide.
5 de maio de 2026
Resposta da Salon Gold
Hi Nat. Thank you for your lovely review. We’re delighted to hear your renewal went smoothly and that our team were polite and helpful. We really appreciate you choosing to stay with us for another year.
If you need any assistance in the future, then we're here to help.
Kind regards, Jackie
Very easy to use and understand
29 de abril de 2026
Resposta da Salon Gold
Hi Sally. We appreciate your review. We’re delighted that you found our service easy to navigate and understand.
If you need any assistance with your insurance, then contact us as we're here to help.
Kind regards, Jackie
Easy to do online
Easy to do online, great price and covers what Insurance i need, thanks
2 de maio de 2026
Resposta da Salon Gold
Hi Lisa. Thank you for the great review. We’re really glad you found the process easy and the cover suited your needs. We appreciate you choosing us.
If you do have any insurance queries, then reach out and we'll be happy to assist you.
Kind regards, Jackie
Resposta da Salon Gold
Hi Coriena. Thanks for taking the time to leave a review. It’s great to hear you’re very pleased with our service.
If you need any further assistance, then please contact us as we're here to help.
Kind regards, Jackie
Amazing just what I wanted
Amazing just what I wanted, quick and easy. Thank you 🤩
29 de abril de 2026
Resposta da Salon Gold
Thank you so much for your lovely review. We’re delighted to hear everything was just what you wanted and that the process felt quick and easy. We really appreciate your kind words.
If you need any assistance with your insurance, then please contact us as we're here to help.
Kind regards, Jackie
Easy to navigate.
22 de abril de 2026
Resposta da Salon Gold
Hi Margaret. Thank you for your review! We’re really glad to hear you found everything easy to navigate. If you ever need support or have questions, we’re always here to help.
Kind regards, Jackie
Resposta da Salon Gold
Hi Tracy. Thank you for taking the time to leave a review. We’re really pleased to hear that renewing your policy was a smooth process and that you found the price fair. If you ever need support or have any questions in the future, we’re always here to help.
Kind regards, Jackie
Rude call handler
Not the company, just the call handler was rude and very uncooperative
21 de abril de 2026
Resposta da Salon Gold
Thank you for sharing your feedback. I’m really sorry to hear about your experience — that’s not the level of service we aim to provide. While this doesn’t reflect our company values, it’s clear that the interaction you had fell short, and we take that seriously.
After our conversation, I will call you again on the nominated day to discuss this further.
Kind regards, Jackie
Service is fine (yet to require a…
Service is fine (yet to require a claim), however, a bit weird that I can't find a receipt for my payment without having to contact customer services to supply one? Seems pretty standard procedure to receive a receipt of payment in either an email or downloadable from my customer portal.
17 de abril de 2026
Resposta da Salon Gold
Thank you for your feedback. We’re glad to hear you’ve been happy with the service so far, and we appreciate you highlighting this issue around payment receipts. At the moment, receipts aren’t available to download directly from the online portal, and we understand this may feel inconvenient.
Our customer service team can always provide a receipt on request, and we’re reviewing this process to see how we can make it easier in the future. Thank you for bringing this to our attention — feedback like yours helps us improve.
Kind regards, Jackie
Salon Gold has always been so helpful…
Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a variety of options , this helps keep me doing what I love & do best for all of my clients wellbeing and requirements.
Thank you Salon Gold.
15 de abril de 2026
Resposta da Salon Gold
Hi Lynz. Thank you so much for your lovely review. We’re really glad to hear that our team has been able to support you quickly and provide the flexibility you need. It’s great to know our cover helps you focus on doing what you love for your clients’ wellbeing. We truly appreciate you taking the time to share your experience.
Don't hesitate to contact us if we can help at all.
Kind regards, Jackie
The person who helped me on my phone…
The person who helped me on my phone call was very professional and sent through my documents very quickly. I was in possession of them before the end of the call.
14 de março de 2026
Resposta da Salon Gold
Hi Tracy. Thank you for your lovely review. We’re so pleased to hear that our team was professional and able to get your documents over to you so quickly. It’s great to know you had everything you needed before the call ended.
We’re always here to help whenever you need us.
Kind regards, Jackie
Resposta da Salon Gold
Thanks so much for taking the time to leave a review. We’re glad the process was quick and easy for you, and it’s great to know you’ve returned to us a couple of times.
We really appreciate you choosing us again. If we can give you any assistance, then please contact us and we'll be happy to help.
Kind regards, Jackie
Resposta da Salon Gold
Hi Tahera. hank you for your review. We’re really pleased to hear you found the process quick and affordable. Making things simple and accessible is exactly what we aim for, so it’s great to know this worked well for you.
If you ever need anything further, we’re here to help.
Kind regards, Jackie
Excellent Service and policies sold
Ive been with Salon gold for a number of years always good service.
8 de abril de 2026
Resposta da Salon Gold
Hi Carole. Thank you for your lovely review. We’re delighted to hear you’ve been with Salon Gold for a number of years and have consistently received good service. Your continued trust means a lot to us.
If there’s ever anything you need, we’re always here to help.
Kind regards, Jackie
Quick, simple and no fuss
12 de abril de 2026
Resposta da Salon Gold
HI Tracey. We’re really pleased to hear that making payment for your renewal was quick, simple and completely hassle‑free. That’s exactly the experience we aim to deliver. If you ever need anything else, our team is always here to help.
Kind regards, Jackie
Resposta da Salon Gold
We’re really pleased to hear that you found the quotation process to be quick, easy and affordable. That’s exactly the experience we aim to deliver. If you need any further help, our team is always here to support you.
Kind regards, Jackie
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