Salt and cleanz Avaliações 

Iam responding to your reply which I feel as a small business you should take into consideration your customers views on how they felt the order was dealt with which I feel you have not by your response you have given. I placed the order on the 23rd Jan and expected to get an email to confirm this order which I didn’t I had previously ordered from you once before with a confirmation email of the order so found that unusual I kept checking my inbox and junk nothing so I left it a week and contacted you on your number just to get confirmation that you had received my order I got through to a young lady who tried to put me through to yourself but no reply so I tried again later that day as she couldn’t give me that information no reply. I then tried everyday twice a day morning and late afternoon to try and get that information for a week. I spoke to acouple of young ladies and explained my situation to them they tried not only your number but other numbers they said they worked from home and there was nothing else they could do which was understandable.As you can image I was getting so frustrated because all I wanted was confirmation of the order. The first I new that you had received the order was when your delivery driver called to say he would deliver in the next half an hour and was I available when he turned up. I explained everything that happened and how I couldn’t get through to anybody and not knowing if you had even received my order.to which he really didn’t no what to say I kindly asked him if he would put the salt in a safe place for me as I am disabled and wouldn’t be able to carry them which I was very appreciative of and thanked him for his kindness. So to get the reply that you have sent is not the way to deal with your customers. You didn’t even apologise.all I was trying to do was confirm the order. You said on your reply that your a small business but in the next breathe telling me you don’t need my custom anymore which I thought was rather bizarre and not very business like you should expect to get reviews based on peoples different experiences dealing with your company

I have used this company a couple of times now and I’m very happy with the service

The company keep you informed and give you a delivery date.
The guy that delivered my goods was very polite and helpful.

2nd time ordering since I found this company I place my water softener orders here. Only downside was I ordered an salt scooper and when it didn't arrive I called them and they said someone will contact me to which no one did then I had to email them and was told the scooper been out of stock and issued me an refund

The price was competitive but let down by no response to a email when the delivery driver pointed out we were missing a block where the packaging had broken open. Did not receive either a replacement or refund.

Easy to order, delivery on time, driver very helpful

Express delivery. Order placed late in the night and salt blocks were delivered first thing in the morning next day.

Fast & efficient service, good price!

Quick service, delivery driver was very friendly and helpful, and the price was very competitive. Have used in the past and would use again.

As usual great price and service. Thanks.

Good price, delivered on time.

Very good delivery ( local) .I normally order a lot of Harveys salt but thought I would try a cheaper product this time but when it arrived it was Harveys .I was only charged for the cheaper product as it was not available due to shipping problems , Very happy customer

I've ordered from them before with no issues. This time the delivery was very late and despite repeated calls my call was never returned.

I'll be going somewhere else next time.

Quick, easy ordering. Delayed because of Christmas which was totally understandable. Excellent delivery. Straight in to the garage. Thank you

The pricing is great but it took long to receive the deliver. On top, the delivery driver threw it over our gate and 2 bags broke so when trying to move the bags salt fell out cause it was broken underneath where I didn’t see it. Overall I would order again but they need to do a better job on delivery.

Excellent service and quick delivery