Saltybottom Avaliações 

160
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely gorgeous bikinis that fit like an absolute glove! Very soft material and the prints are to die for. I have tried other brands which are UK based and sustainable etc before and the colours h... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have bought two swimsuits and two bikinis from Salty Bottom and I have to say, they are the most flattering I’ve ever tried! Really good quality material and absolutely stunning designs too. The cus... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent quality bikinis for the price! I would definitely be buying again! I bought 2 bikinis from Salty Bottom - the St Lucia Underwire Supportive Bikini Top - Distorted Lines and in Prismatic in... Ver mais

Avaliado com 1 de um total de 5 estrelas

Please before ordering you make sure you read the returns policy!!!! You cannot return sale items that are marked as final sale and can only return some items from sale if under a certain percentag... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupas de banho
  2. também em
  3. Joalheria Especializada em Itens Personalizados
  4. Loja de Acessórios de Moda
  5. Loja de bolsas e malas
  6. Loja de malas

Escrito pela empresa

Salty Bottom is a UK women's travel apparel brand, specialising in luxurious, figure-flattering swimwear that won't break the bank. Our collection now includes stylish luggage accessories for elegant and easy travel.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

160 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(160)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

10000% recommend

Without a doubt the best bikinis I’ve ever owned. Incredibly flattering and silky soft material. I won’t buy swimwear anywhere else ever again!

15 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't expect high quality or luxurious…

Don't expect high quality or luxurious as they mention (made in PRC, enough said?). Also, because I got the bikini on sale (everything was on sale at the time of my purchase anyway), they won't offer a refund (not even considering that we would pay for the item to be sent back), they only give store credit. I don't want store credit, I don't trust the quality's brand based on the bikini I purchased. I won't get anything from the store ever again. Avoid.

7 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super flattering fit

I’ve honestly never ordered a bikini online and it just instantly fits so well. True to size and super flattering shape! Delivery was also really quick and the owner was super helpful with sizing queries on instagram. Very impressed and will be reordering

2 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love love love the bikinis I ordered

Love love love the bikinis I ordered. I DMd on insta to check sizes cus I was worried about the returns situ and she was spot on with her suggestions. Genuinely going back on to buy another. If you are a bigger bust and a smaller back these are for you!

17 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the BEST bikini of all time

Absolutely gorgeous bikinis that fit like an absolute glove! Very soft material and the prints are to die for. I have tried other brands which are UK based and sustainable etc before and the colours have faded in the sunshine etc whereas my Salty Bottom which is white based hasn’t changed at all since it came out the packet, still as vibrant as ever. Love love love and all my friends are hooked now too❤️

23 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I made my first purchase recently after…

I made my first purchase recently after debating for a long time and I only wish I had made it sooner. I messaged Jess for advice on sizing and what best would suit my shape and she got it spot on.
Love both bits she recommended and they fit so well. Super products, and super customer service. Thank you Jess.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID…scammer

In reply to Jess. I emailed you twice on 20th and 27th June which you then followed up on the 27th June. I then sent 3 further emails on the 27th June, 7th and 11th July which you ignored so please dont lie its embarrassing. No where in your policy does it say you combine separate orders? Please show me where it says this? So I dont understand why you keep referring back to this? I didn't do it to avoid the restock I needed a different size which you can clearly see because I kept it. Also you keep mentioning a goodwill gesture I didn't go over the limit on either return so dont understand how you combining them but only charging me once is a good will gesture? You seem to be making up rules as you go along now in order to suit yourself.

Placed 2 separate orders a week apart and returned some items from these 2 separate orders. I paid the postage myself for these 2 returns. Jess has very kindly decided that she wanted to combine the 2 returns in order to try and charge me a restock fee. As per her website the restock fee would only be charged on returns over £150. My first return was £125 and my second return was £148.50 so neither went over the £150. Jess charged me this restock fee anyway by combining the 2 separate orders. After reaching out she said she thought it was fair to do this in order to gain herself more money. I paid 2 delivery fees and 2 return fees so why on earth she thinks it’s fair or normal behaviour to add them together is baffling to me. I have reached out for weeks via email and she is now ignoring them. The customer service is extremly poor which is very disappointing from an independent brand. Be careful when doing multiple orders to try and get your correct size as she will try and scam you out of money when you try to return what does not fit then proceed to ignore you.

27 de junho de 2025
Avaliação não solicitada
logotipo da Saltybottom

Resposta da Saltybottom

Hi Amy,

Thanks for your feedback. We’ve already responded to your emails and I am sorry you feel disappointed with the outcome.

Our restocking fee policy is clear and was accepted during both checkouts. The fee is applied to cover the costs of processing returns, such as restocking, packaging, and merchant fees for larger returns. The combined order total of £275 did exceed the £150 threshold for the fee, which is why it was applied.

As a small brand, I do not have any personal gain from this, nor do I categorically scam customers. Full transparency is provided at checkout, and we simply cannot support large returns. We did offer a goodwill gesture by only charging for the additional return, which kept your refund above the threshold. We don’t support customers placing multiple orders to avoid restocking fees or order limits we have in place, and we stand by our policy.

Best regards,
Jess

Avaliado com 5 de um total de 5 estrelas

Lovely swimwear set

Lovely swimwear set! I got the Citrus Blossom print and it is beautiful and very summery. Customer service is fantastic and they can help you to pick out a size in advance to help you get it right first time. Feels great quality and can't wait to wear on holiday!

2 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality/design & experience with this brand

Bought my 1st bikini with saltybottom in Jan 2025 after discovering the brand on Instagram. The quality of the bikini was amazing, not see through which was ideal and a reversible style so 2 bikinis in 1.

Following the bikini I purchased the Bali maxi beach dress - blue leopard. Which I wore on my trip to Cyprus in May 2025. The fit/quality and design of this dress was beautiful. Got so many compliments on it whilst abroad.

5 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I only found Salty Bottom earlier this…

I only found Salty Bottom earlier this year and I’m so glad I did. The bikinis I have purchased from Jess are of amazing quality the styles and patterns are beautiful. I love that there are different styles of briefs too rather than just the regular full briefs which is hard trying to find.

24 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful swimwear and quality luggage range

Amazing business with beautiful swimwear designed to make women feel confident. The packing cubes are a must have for all travellers! I won’t travel without them now! Both the swimwear and luggage range are of a high quality and are made to last. Would highly recommend.

27 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My favourite swimwear brand!

My favourite swimwear brand!! The comfort and quality are top tier and the confidence I feel wearing my SB bikinis is second to none! I absolutely adore this brand and 100% recommend to everyone!

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

How does it fit so well!!!!!????

I’ve never found a bikini that fits so well! The styles are super flattering for a girly who is curvy and top heavy, the material is supperrrr soft and amazing quality. & reversible?! Hell yeah! I received my order in about 3 days too. Thank u sm for doing justice for the girlies <3

23 de maio de 2025
Avaliação não solicitada

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