SASAIA Avaliações 

102
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

sono stato truffato, prodotti di pessima qualità, ho provato a fare il reso di un paio di scarpe pagato €220, mi sono dovuto pagare la spedizione di reso che nemmeno è stata consegnata perché nessuno... Ver mais

Avaliado com 1 de um total de 5 estrelas

J'ai commandé une paire de chaussure sur ce site. Après plusieurs semaines sans nouvelles j'ai contacté le service client qui m'a assuré trouvé une solution rapidement. Je n'ai jamais eu de confirmati... Ver mais

Avaliado com 5 de um total de 5 estrelas

SASAIA is a gem! I wish I had read reviews before purchasing, but I'm pleasantly surprised by the quality of their shoes. Despite some negative feedback, my shoes arrived promptly and look fantastic.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just got my boots from SASAIA a week ago, and they're fantastic! While I didn't receive a confirmation email or tracking number right away, I used Apple Pay a hassle-free payment process. Even though... Ver mais

Detalhes da empresa

  1. Feira de Roupas

Escrito pela empresa

Shop at the official site of Sasaia. Discover the latest ready-to-wear, handbags, shoes and accessory collections, all inspired by the finesse of Italian style.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

102 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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3,1

Todas as avaliações

(102)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Style, Comfort, and Reliability.

I am blown away by the quality and comfort of my SASAIA boots. Despite some initial reservations, I decided to take the plunge, and I'm so glad I did. These boots are not only stylish but also incredibly comfortable to wear. SASAIA has definitely won me over as a loyal customer!

26 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

From Order to Quality Craftsmanship.

SASAIA has truly impressed me with their exceptional service and high-quality products. From start to finish, my experience with them has been seamless. The boots I ordered are not only stylish but also incredibly durable. SASAIA has exceeded my expectations, and I can't wait to explore more of their offerings in the future.

26 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Effortless Style and Durability, My SASAIA Boots.

Communication with SASAIA was quick and efficient, and my boots were shipped out promptly. I received them within just six days of placing my order, which was a pleasant surprise. The boots themselves are simply stunning, and I've had nothing but a positive experience shopping with SASAIA. I'll definitely be a returning customer!

26 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

SASAIA Duability and Comfort in Every Step.

SASAIA delivers on all fronts! From the easy ordering process to lightning-fast delivery, I couldn't be happier. After months of wear, both pairs of boots I purchased are still holding up beautifully. Not only do they look great, but they're also incredibly durable and comfortable. These boots are a true testament to SASAIA's commitment to quality and craftsmanship. Highly recommended!

26 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Sharing My Joy

Just wanted to share my positive experience with SASAIA! Despite some negative feedback, I received my boots without any issues. While there concerns about delays and communication, I found their customer service team to be helpful and responsive. Overall, a great shopping experience!

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

My SASAIA Journey

SASAIA turned out to be a pleasant surprise! Despite initial concerns about their customer service, I found them to be responsive and helpful. The shoes I ordered are of excellent quality, and I'm happy with my purchase. While there were some issues with returns, I'm overall satisfied with my experience.

18 de fevereiro de 2024
Avaliado com 4 de um total de 5 estrelas

Exceeds Expectations.

SASAIA Pleasantly surprised me! I was a bit skeptical at first due to some negative feedback, but my shoes arrived in good condition and fit perfectly. Although there were some concerns about quality and customer service, I didn't encounter any problems. Overall, a great shopping experience.

18 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

Fraudulent and shady company

Oh, I've got some tea to spill. This is my second review btw. In short - the brand is a scam. Chinese produced products under an Italian and now UK proxy company. The same designs are also sold under the Vesta Minimal brand. Since my unfortunate purchase from an Italian-based entity in mid-November 2023, they changed jurisdiction to the UK and now operate under CLOTON LIMITED. The first review was taken down because I disclosed the name of the company's owner which is publicly available on the Companies House registry. But who wants Google to remember your name when you are a fraud, right?
The quality and sizing of the shoes were awful. First, I tried politely to cancel the order when saw a delivery from China, then politely requested a refund when sent the shoes back, but with no success. I have been waiting for my refund since December 2023, but in February 2024 I requested a chargeback from my bank and successfully won the case. So please, always request chargebacks because it's the only way to fight fraudsters.

16 de novembro de 2023
Avaliação não solicitada
logotipo da SASAIA

Resposta da SASAIA

Dear Vladislav,

We are sorry to hear about your dissatisfaction with our service. However, we would like to clarify some points regarding your allegations.

First and foremost, we categorically deny the accusation of being a fraudulent company. We operate with transparency and integrity, and our top priority is ensuring customer satisfaction.

While it is true that we have recently undergone changes in our corporate structure, this was done to further improve our services and ensure greater efficiency in the market. However, the origin of our products has always been clearly stated on our website, and there is nothing fraudulent about having a headquarters in a country different from where our items are produced.

Regarding the issue of the refund, we understand your frustration and apologize for any inconvenience caused. However, we would like to emphasize that we comply with laws and regulations regarding returns and refunds. We have clear and transparent procedures for handling refund requests, but unfortunately, once a chargeback is initiated, the resolution process may take time, as also indicated by your bank's instructions.

We encourage you to reach out to us directly to resolve any remaining issues. We are here to assist you and address any concerns you may have.

Best regards,
Sasaia Team

Avaliado com 5 de um total de 5 estrelas

A Pleasant Surprise.

I can't believe how great my experience was with SASAIA! Despite concerns about their customer service, I had no issues at all. The shoes I ordered arrived promptly, and they're exactly what I wanted. While there were some concerns about fake reviews, I can assure you that my experience was genuine and positive.

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Satisfaction

Avoided a potential disaster with SASAIA! Despite some negative reviews, I took a chance, and it paid off. The shoes I received are great quality, and although there were some hiccups with customer service, I eventually got the assistance I needed. Overall, a positive experience!

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Happy Customer Despite Initial Doubts!

SASAIA is a gem! I wish I had read reviews before purchasing, but I'm pleasantly surprised by the quality of their shoes. Despite some negative feedback, my shoes arrived promptly and look fantastic. Sure, there's a faint smell, but it's nothing unbearable. Plus, their customer service team is doing their best amidst a high volume of requests. I'm happy with my purchase!

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Quality Boots Worth the Wait!

Just received my order of shoes from SASAIA, and I couldn't be happier! While I had to wait a bit longer than expected, the shoes are worth it. Although tracking my package was a bit tricky and I had to wait for response from customer service, the quality of the shoes speaks for itself. Definitely recommending SASAIA to friends.

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Positive Experience.

Ordered boots online, and at first, I wasn't sure about them because the picture didn't seem legit. But guess what? When they arrived, I was pleasantly surprised! Despite a bit of glue smell, they looked great and felt comfortable. go!

18 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Pleasantly Surprised

Just got my boots from SASAIA a week ago, and they're fantastic! While I didn't receive a confirmation email or tracking number right away, I used Apple Pay a hassle-free payment process. Even though I've reaching out through email and Facebook for updates and haven't received a response yet. the boots themselves are top-notch!

18 de fevereiro de 2024
Avaliado com 4 de um total de 5 estrelas

My Recent SASAIA Boot Purchase!

SASAIA came through with my boots after a wait of over 2 weeks! Although the shoes weren't perfect and had some damage, I was pleased with the overall quality. After emailing Customer Service and sending them back to Italy at my expense and after 15 days i received my refund.

18 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

Scam

Scam! Horrible customer service! No shoes, no money back, no replies.. avoid like the plague

10 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Prodotti cinesi di bassa qualità

Non sono per nulla contento del prodotto.
Ho acquistato un paio di scarpe in "pelle" ma non lo sono affatto, anzi puzzano tremendamente di vernice e ho avuto irritazioni alle caviglie.
E' visibilmente un prodotto cinese di bassa qualità nonostante nel loro "about us" dicono di essere di firenze, mi spiace per voi ma siete molto lontani dai prodotti italiani.
Unica nota positiva che, almeno a me, hanno risposto alle mail.
Se potete, acquistate altrove

20 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dupes/knock-offs

Ordered one pair of shoes and one pair of boots. They don't necessarily stink but they smell HEAVILY of something.
Quality is bad. The soles showed wear after one day of use. Soles are way too soft. Gravel gets stuck on the soles all the time even tho they are completely flat.
Both of my ordered only got shipped after I asked when I could expect them to deliver.
The main problem though is that I've been made aware after my foolish order that they are both complete knock-offs of Marséll and Rick Owens.

18 de janeiro de 2024
Avaliação não solicitada

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