SAYR Avaliações 

47
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I would agree with others about the post installation customer care being shockingly bad. I have tried multiple times over the years to get in touch with someone, most recently to change filters but n... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have been trying to get in touch with Sayr since October last year to have my unit serviced, with no success. I have called and emailed multiple times and no one ever gets back to me. My system is... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible experience dealing with sayer. 1st the unit short circuit the power system just after 3years for both of my properties. 2nd, the technician came to took the whole unit away for repair and nev... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sayr were brilliant, Their sales representative arrived early for our appointment, the installers arrived on time, the system was installed quickly with no mess left behind and made an immediate... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa e Jardim

Informação fornecida por fontes externas variadas

The SAYR Ventilation: System uses a highly effective yet very simple ‘positive pressure’ process of using drier and often warmer air to flush out existing stale damp polluted air inside the home.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

47 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,4

Todas as avaliações

(47)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

instant action

As new owners of our home, we were unsure how to operate our system. We rang the company office and within three minutes the technician was in contact and easily explained how our system and the control panel worked, leaving us very impressed by the technicians professional attitude

14 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great after-sales service

Had my SAYR home ventilation system for nearly 7 years. SAYR always respond quickly when I need a filter change. Just this week had a query about the system and one of the team popped round to my house to sort it out, even though he could have done it over the phone! I can’t recommend them more highly.

3 de maio de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

After sale services

Has anyone got a good review of after sales services? We've had ours for about 3 years and badly need servicing. Haven't tried yet. Bay of Plenty area.

4 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor service after the…

Very poor service after the installation. I have called them 3 time for filter replacement and all the time i was told that someone will contact me. It has been over a month and no one has contacted yet!! I and my wife have been suffering from sinus issue and told sayr the same but no action has been taken so far!

12 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed customer

After sales service is very very very poor. I have made multiple calls to their call centre, promised that someone will call to change the filter but NO response so far. How difficult is it for someone to call back and book a time ? Woeful company after they make a sale .

9 de julho de 2020
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great product but after sales service needs to improve.

Great system, great price, works well and has made a huge difference in my home, which is dryer and warmer and requires less heating.
Very happy customer for 7 years, until just recently, when there was a problem. I rang to book a filter change and had to call back 3 times over a 2 week period before someone called me to arrange a time. Then when there was a malfunction I had to write emails and ring the call centre 4 times over the course of a week before receiving any acknowledgement. I would like Sayr to focus on after sales customer service, when a customer rings for a filter change or to report a malfunction, I expect a prompt call back to acknowledge and book an appointment, even if there is quite a delay due to a heavy workload. I had to wait a week, and got more and more frustrated. The staff were unfailingly polite, and technicians friendly and efficient. But during a rainy cold week, I was left without a working system, and was forced to experience the condensation and dampness I thought I had left in the past!

17 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service great company

Have been wanting a system for the longest time but had my reservations, I was recommeded to get hold of Sayr. From the time I made my first call on a friday, the rep was there saturday to quote and explain the system and what it does and doesn't do. Very honset and knowledgeable and helpful, paid the deposit and they where booked in and we had our system install and fulling running on the Wed. Amazing servise with awesome staff, very personable and informative. The installers left our house as they found it and i even got the heat pump serviced at the same time GREAT WORK It's nice to deal with an honest hard working company very impressed. Within hours of the vent system being installed we noticed diffrences all postive. Love it and would highly recommend Sayr to any one looking for a system :) THANKS SAYR keep up the good work

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I highly recommend Sayr if you want an air conditioning unit installed and serviced

Sayr installed an air conditioning unit into a commercial unit I had in Penrose. It ran extremely well in summer and winter in what was a large location. When I moved out I had them uninstall and relocate it into a restaurant I set up in the inner city. Their work was very professional and I would not hesitate in recommending them to anyone wanting to install the right unit for your home or business.

15 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sayr is a great product

Sayr is a great product. I was skepticial at first, but the system has exceeded my expectations. My house is warm and dry, it is also cooler in the hot summer evenings. Best house investment.

10 de junho de 2018
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Damp air pumping into house when the roof cavity heats up after rain............

Had our system installed 7 months ago. Quite pleased with it, but after rain it seems to pump damp air from the roof cavity and the walls and windows stream with damp which didn't happen before. Someone came around and suggested we get the roof sprayed, which we did. We still have the problem, have called the company, but nobody has contacted us.

9 de julho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We've had our SAYR ventilation system …

We've had our SAYR ventilation system for eleven months now and we're absolutely delighted with it. You could feel the difference straight away, the house felt dryer and warmer. We have had absolutely no wet windows since the day it was installed. The staff we dealt with from start to finish were all honest and professional. It was all completed as and when they told us it would be done. We're so very glad we chose SAYR and can't recommend them highly enough.

21 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Completely satisfied with the purchase …

Completely satisfied with the purchase of the ventilation system. When we brought our new house we had one installed within 3 weeks of moving in. we left the old unit in the house we sold.

20 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very impressed with SAYR

Very impressed with SAYR. So very refreshing to have a company do what they say they will do and do it properly. Sam the rep was so helpful and nothing was too much trouble. David and Mathew were brilliant. All excellent from quote to finish and an after call to ensure all was well. To boot it is super great to be rid of the crying windows. Had a bathroom fan put in at the same time and it is perfect.
Thankyou for a great job well done
Valis

13 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sayr were brilliant

Sayr were brilliant,
Their sales representative arrived early for our appointment, the installers arrived on time, the system was installed quickly with no mess left behind and made an immediate difference to the house.
Where previously shoes had gone mouldy in wardrobes and curtians mouldy , within a week the house was drier, fresher and there were no crying windows, The system is quiet and you don't even know its running half the time.
Very Happy customers,
Thank you Sayr

5 de abril de 2017
Avaliação não solicitada
logotipo da SAYR

Resposta da SAYR

Hi Shayne,

Thanks for the kind words. Glad you're happy.

Regards
Team at SAYR

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