Scentley are fantastic, every bit of my shopping experience was great. They went above and beyond to find a perfume I requested and let me know when it was available. Quick despatch and delivery. I’m... Ver mais
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I have been regularly using Scentley for a few years now and I am very pleased with the service and the products that I have purchased. Thank you Scentley . I definitely recommend.
Great at keeping me updated re order and delivery details. Really surprised when the package arrived to find the item in a tiny unbranded bottle. No details at all what it was, no company branding, c... Ver mais
Just got my second order from Scentley and honestly, I’m really happy with it. Everything arrived on time, well packed, and no issues at all. I wasn’t sure what to expect the first time I ordered... Ver mais
Detalhes da empresa
Escrito pela empresa
Have you considered purchasing a luxury fragrance or possibly a designer fragrance that you could not locate in your high street shop? Which ultimately leaves with you two options. You could avoid the purchase all together and never experience the perfume all together, never knowing you would love it or not. Or make a blind purchase, ambitiously hoping the gamble pays off and the scent is to one’s desire. The worst-case scenario the buyer ends up with a full bottle of a fragrance that the buyer is dissatisfied with at full retail price. We at Scentley understand this and how frustrating this experience can be, so we provide customers with the opportunity to buy small decants of genuine fragrances of the desired perfume. Hereby, offering our customers a wonderful way to test and wear the scent for a couple of days or more, before making an expensive purchase. Perhaps, you find the fragrance displeasing to you, then the loss is significantly less compared to full bottle purchase. If the sample is the right one for you, then amazing you can now acquire a full bottle with absolute confidence! Scentley shares a genuine passionate about fragrances and love the perfume community. We are here to serve and support this community, and to grow love for fragrances! We do this by offering a huge variety of perfume samples both niche and designer. Thus, offering range affordable to luxury high end fragrances to fit whether your budget might be. We sell samples in options between 1ml to 10ml. Our ambition is to become the best and largest supplier of fragrance samples! Our portfolio of perfumes will only increase each week. In the future, every fragrance you could desire will be here!
Informações de contato
2 Oxford Road, RG30 1AF, Reading, Reino Unido
- Support@Scentley.co.uk
- scentley.co.uk
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Thank you so much for your help and…
Thank you so much for your help and support to fast track a delivery to me. Would definitely recommend your company. Really appreciated 🙂
Ordered a sample of aftershave I had…
Ordered a sample of aftershave I had not tried before, had one small problem in that my house name did not pull through from PayPal, contacted Scentley customer service and received an answer to say they would sort it out. Received about 5 days after ordering, item well packaged and a great smell, thank you. Will use again.
Perfume good everything else ok
Slow delivery, sample spray bottles not the best but I did eventually receive it and perfumes seem legit.
Well happy with service
Well happy with service
Quick
Happy with the samples I purchased
Will use again for sure
First time at Scentley
This is my first time ordering from Scentley. I liked the look of their website and they have a wide range of fragrances to choose from.
I am currently waiting still waiting for my package, due to a confusion with the Royal Mail's destination.However, I would buy from them again in the future. Scentley notified me when my package was dispatched and the paying system was easy.
Not recommended and they don't even bother to answer to your email
Bad experience
I won’t be using Scentley again…
I won’t be using Scentley again and don’t recommend them. I made an order and received a dispatch notification few days later but with no tracking info. I waited a week until chasing via email for an update and waited 4 days for a response but heard nothing. I only received a response once I had raised a PayPal case and their excuse was that the order was lost in transit and that they would send out another (I see from other reviews this happens regularly). They promised to send the new tracking information that day, but I never received that either. I did however receive my order eventually and the products and packaging were good, but it wasn’t worth the effort or hassle. If you decide to risk it at least use PayPal to protect yourself.
Thank you for delivering the birthday…
Thank you for delivering the birthday gift to my mom on time!;)
An absolute disgrace. Stay away from these scammers
I ordered on the 1/10 and on the 5/10. Their dispatch time is ridiculous, the first order was dispatched after 13 days! Not to mention, it happened only after I opened a PayPal dispute for both orders.
To add up, I received the 2nd order and so closed the related dispute, but still haven't received my 1st order at all.
They don't reply to emails at all and on PayPal, they used the tracking number of the 2nd order, to declare that the dispute related to the 1st order should be closed becaused "apparently I received the item".
I did investigate with royal mail and they did ship, but the shipping is lost and Scentley aren't doing anything about it. In fact, they couldn't care less. By law, they must make sure to deliver the order to complete the sale, the buyer isn't responsible for lost shippings, but they don't seem to care.
Absolute scammers. I will probably report to the police if they don't either give me what I ordered or my money back.
UPDATE: I received my shipping yesterday, precisely 25 days after I ordered. Still complete silence from them, not even an apology.
Good for small quantities
Shipped fairly quickly. A good way to test out fragrances
Wonderful experience
Wonderful experience! 10/10 The Secnt is absolutely beautiful and Delivery was fast would highly recommend!
Nice selection of fragrances
Nice selection of fragrances (could do with a few more frag houses though), and had no problems with the delivery
I was very disappointed with the amount…
I was very disappointed with the amount of perfume I got for the price I paid. Please check the size of the amount of perfumes you are getting from this site before you purchase.

Resposta da Scentley
Great service
Package came quickly and product was what I was expecting. Would shop again!
I was quite surprised by the size of…
I was quite surprised by the size of the tiny file I was sent and it was only a quarter full I knew it was only cheap but you should be more precise about what you will receive so customers know what to expect and decide if it is worth ordering?

Resposta da Scentley
It is beautiful and smells Devine
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