Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Ver mais
A empresa respondeu
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Ver mais
A empresa respondeu
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Scentstore
Escrito pela empresa
|
|
||
|
|
||
|
|
Scentstore Expert Fragrance & Beauty Retail
Escrito pela empresa
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Informações de contato
10-11 Cathedral Lane, TR1 2QS, Truro, Reino Unido
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jean Paul Gaultier Le Male Elixir!
Quality products, very fast delivery! I recommend this site for quality and 100% original perfumes! Thank you!!
1 de outubro de 2024
Avaliação não solicitada
Resposta da Scentstore
Thank you so much for your review! We're so pleased you're happy with our services and hope you come back to shop with us again soon 🌸
Extraordinary
My favourite perfume shop.i can get any perfume I want for affordable price. Also he samples are amazing. Thanks so much.
23 de setembro de 2024
Resposta da Scentstore
Thank you so much for your review Elizabete! We're so pleased you're happy with our services! We look forward to welcoming you back again soon 🌸
Excellent service
Excellent service and the recommended samples I received with my purchase are very nice, definitely more purchases to come, well packaged, as always, would definitely recommend.
6 de setembro de 2024
Resposta da Scentstore
Thank you so much for your review Chris! We're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸
Resposta da Scentstore
Thank you for your review Viktorija, we hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you for your review Dawn, we look forward to welcoming you back again soon 🌸
Resposta da Scentstore
Thank you for your review Ogechukwu, we hope you come back to shop with us again soon 🌸
Quick service
Quick service, well packaged and informed all the way on delivery.
3 de setembro de 2024
Resposta da Scentstore
Thank you for your review Lesley, we're please you are happy with our services and hope you come back to shop with us again soon 🌸
Cheapest on the internet/stores
2 de setembro de 2024
Resposta da Scentstore
Thank you for your review Dawn, we hope you come back to shop with us again soon 🌸
Fast delivery packaged safely
27 de agosto de 2024
Resposta da Scentstore
Thank you for your review Debra, we hope you come back to shop with us again soon 🌸
Great Price , Quick Delivery
Good price and quick delivery - will use again. Thank you
22 de agosto de 2024
Resposta da Scentstore
Thank you for your review Gary, we look forward to welcoming your back again soon 🌸
Resposta da Scentstore
Thank you for your review Lucy, we hope you come back to shop with us again soon 🌸
Just a perfect transaction in every…
Just a perfect transaction in every sense.
I will DEFINITELY be using again and will pass on to friends
A THOUSAND THANKYOUS
22 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Angela! We're so pleased your are happy with our services and look forward to welcoming your back again soon 🌸
Excellent selection and service
My first time using Scentstore and I found them to have an excellent selection and service. They stocked the niche fragrance I was looking for at a reasonable price which arrived quickly. I will definitely be adding Scentstore to my list of retailers I look to when purchasing my next fragrance.
19 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Laurence! We're so pleased you had a great first experience with us and are happy with our services! We look forward to welcoming your back again soon 🌸
Very quick delivery and a fantastic…
Very quick delivery and a fantastic price I’m going to use them again
23 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Denise! We look forward to welcoming your back again soon 🌸
Poor service!
22 de agosto de 2024
Resposta da Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Perfect customer service!!!!
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the customer service was excellent!! More people like Jane please!!! ⭐️⭐️⭐️⭐️⭐️
30 de agosto de 2024
Avaliação não solicitada
Resposta da Scentstore
Thank you for so much for your review Marie! We are so happy you had a wonderful experience in-store, we will pass on your kind words to Jane and look forward to seeing you again soon🌸
Nothing was wrong
Oh I wanted the delina exclusif, but you sent out just the delina, I typed on Google delina exclusif and it cone up with that. I didn't know any different,I didn't know what the delina exclusif bottles looked like. So yes I've amended my incorrect one, my bad, sorry. I've given 1 star xx
21 de agosto de 2024
Resposta da Scentstore
Hi Jodie, sorry to read you ordered the incorrect product - we do accept returns for incorrectly ordered/unwanted products provided they are unopened/unused and in the manufacturer's orginal packaging. Please feel free to email us on sales@scentstore.com regarding the returns procedure. Kind Regards, Scentstore
Got my purchase in gd time
19 de agosto de 2024
Resposta da Scentstore
Thank you for your review Dosia, we hope you come back to shop with us again soon 🌸
As usual
As usual, great service from Scentstore. Wonderful perfume, in a really fantastic bottle. Keep up the good work.
14 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Ronald and your continued support! We look forward to welcoming your back again soon 🌸
Fast delivery
Ordered Angel box set. Decent price and super quick delivery. Will order again ☺️
14 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Lisa, we're pleased you are happy with our services and hope you come back to shop with us again soon 🌸
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.