Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Ver mais
A empresa respondeu
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Ver mais
A empresa respondeu
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Scentstore
Escrito pela empresa
|
|
||
|
|
||
|
|
Scentstore Expert Fragrance & Beauty Retail
Escrito pela empresa
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Informações de contato
10-11 Cathedral Lane, TR1 2QS, Truro, Reino Unido
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scammers
Absolutely terrible experience! I received my parcel today, and an item was missing! The worst part is they completely ignore you—no responses to emails, calls, or messages! This company is nothing but scammers who have left me £137 out of pocket. I’ve tried to return the remaining items, but they refuse to respond and provide a returns label. They’re clearly trying to avoid dealing with it. I WILL NOT be paying for an item I never received, and if they don’t sort out this return immediately, I will escalate this matter.
Avoid this company at all costs—they are unprofessional and dishonest. I’ll be warning everyone I can on every platform I can find. Stay away!
23 de agosto de 2024
Avaliação não solicitada
Resposta da Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Quick turnaround and kept informed on…
Quick turnaround and kept informed on delivery
12 de agosto de 2024
Resposta da Scentstore
Thank you for your review Deborah, we hope you come back to shop with us again soon 🌸
Excellent service
Excellent service. Great value. Would highly recommend the company.
12 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Paul, we look forward to welcoming you back soon🌸
Resposta da Scentstore
Thank you for your review Poppy, we hope you come back to shop with us again soon 🌸
Perfect company
Perfect company, deliver on time, product is mint 🙏highly recommended
6 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Gabor, we're so happy you are pleased with our services and hope you come back to shop with us again soon 🌸
Great service
Really easy to order on their website quick notification of product ready to collect good prices and awesome service with a smile once in store
9 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Lisa, we're so pleased you are happy with our services both online and in-store and hope you come back to shop with us again soon 🌸
As always from ordering to delivery a…
As always from ordering to delivery a five star service! The little freebie’s are welcome extra.
6 de agosto de 2024
Resposta da Scentstore
Thank you so much for your support Tina, we're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸
Authentic products plus give me the 2…
Authentic products plus give me the 2 tasters quick delivery am so happy
6 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Muhammad, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
First time I have used these guys but…
First time I have used these guys but delivery was really quick, great price for a good product. Definitely recommend
2 de agosto de 2024
Resposta da Scentstore
Thank you so much for your review Billy, we're so pleased you had a great first experience with us and are happy with our services! We hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you so much for your review June, we hope you come back to shop with us again soon 🌸
Great price and great service-would…
Great price and great service-would highly recommend this company
29 de julho de 2024
Resposta da Scentstore
Thank you so much for your review Shelia, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you for your review Dave, we hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you for your review Chinyere, we look forward to welcoming you back soon 🌸
The snacking pocket friendly gift for someone you love
The fragrance is mesmerizing and the product is so easy to carry. Thank you so much.
19 de julho de 2024
Resposta da Scentstore
Thank you so much for your review Nirali, we're so happy you love your fragrance and hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you for your review, we hope you come back to shop with us again soon 🌸
Resposta da Scentstore
Thank you so much for your review Mark, we hope you come back to shop with us again soon 🌸
Quick service and quality product.
Very prompt service and really happy with my product.
22 de julho de 2024
Resposta da Scentstore
Thank you so much for your review George, we're so please your are happy with your product and hope you come back to shop with us again soon 🌸
Prompt service
Prompt service, good communication from the company. Items were well packaged. Thank you
22 de julho de 2024
Resposta da Scentstore
Thank you so much for your review John! We look forward to welcoming your back again soon 🌸
Good prices and quick delivery
22 de julho de 2024
Resposta da Scentstore
Thank you for your review William, we hope you come back to shop with us again soon 🌸
Locate
Great new easy layout which makes finding your favourite a lot easier to find and then purchase
29 de julho de 2024
Avaliação não solicitada
Resposta da Scentstore
Thank you so much for your review, we hope you come back to shop with us again soon 🌸
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.