This company is amazing, everything they say they will do, they deliver! I've received nothing but excellent service from medical advice, follow up nurse calls & delivery. I've just received my late... Ver mais
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Veja o que dizem as avaliações
The driver came on time, kept me updated on he’s whereabouts. Gave 4 stars because he didn’t explain about how to restore the medication. I could have been a new patient and left it on a table until... Ver mais
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For some reason the app no longer works it keeps asking for my account email then sends a text to enter a four digit code to activate my account in the app. After phoning about this and spent hours tr... Ver mais
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The Belfast team at Sciensus had been absolutely amazing. Every single one of the nurses I encountered were extremely professional, caring and so so so lovely. They made my treatment a lot less worryi... Ver mais
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Detalhes da empresa
Escrito pela empresa
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We have an ambitious new vision – to become the global leader in helping each and every patient make the most of their medicine. To make it happen, we’re using knowledge and insights developed over nearly three decades of patient care – as well as cutting-edge research that gives us unparalleled learnings from millions of patient touch points. Together, those strengths mean we can focus every service, intervention and innovation we offer on the unique and individual needs of patients, giving people greater knowledge, choice and convenience than ever before. We can use intuitive technology to put the practical, emotional and clinical support they need, right at their fingertips. And we can empower them to take control of their health, achieving better outcomes, long term.
Informações de contato
20 Eastbourne Terrace, Paddington, W2 6LG, London, Reino Unido
- 03331039499
- generalenquiries@sciensus.com
- sciensus.com
4,2
Muito Bom
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I have been receiving deliveries from…
I have been receiving deliveries from Sciensus since June 2021 and have received my medication every two months as promised. The delivery men have all been on time with deliveries as promised and very courteous.
30 de outubro de 2025
Resposta de Sciensus
Hi Thomas, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Very reliable
Ordering is really easy.
Always deliver on time and advise if any delays expected.
30 de outubro de 2025
Resposta de Sciensus
Hi Louise, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Company doing well and delivering on…
Company doing well and delivering on time.
30 de outubro de 2025
Resposta de Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Medical delivery
Im due to move into no.4 but staying at no.9. Same street. Driver went to 4. I received the medication as i was looking out thanks to the text msg updates.. He was very polite n happy and understanding .
28 de outubro de 2025
Resposta de Sciensus
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Whilst the delivery is efficient and…
Whilst the delivery is efficient and text messages keep me informed, the actual App is useless!!! It never gives a true update of the delivery , always says driver is on drop one and I’m much further down the list, however 5 mins later I get a text to say I’m the next drop !!!! What’s the point of the App ?
28 de outubro de 2025
Resposta de Sciensus
Dear V Simpson, thank you for taking the time to write a review. We apologise that the app messaging did not update efficiently for you. We will pass this on to our app team. Thanks again, Anne
Lovely Nurse
Connie comes to visit my husband, she is very professional, always has a smile, lovely girl, explains everything, Very Happy with the service we get from Sciensus
29 de outubro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi Lulu, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Very reliable delivering my monthly…
Very reliable delivering my monthly injections every 3 months 💯 great effort
28 de outubro de 2025
Resposta de Sciensus
Hi Tracey, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Medication Delivery
Sciensus deliver my medication usually every two months. The day before my delivery is due I get a timeframe when it will arrive. On the actual day of my delivery I can use a tracker system to see when my medication will arrive. This is very useful.
28 de outubro de 2025
Resposta de Sciensus
Hi Therasa, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Urgent order of methotrexate…
I urgently required more methotrexate for my rheumatoid arthritis as my dose was changed and I was due to take my injection today. I placed my order on Monday & it was delivered yesterday. Excellent service. Thank you.
28 de outubro de 2025
Resposta de Sciensus
Hi Vivien, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Resposta de Sciensus
Hi Tracie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
So helpful
So helpful! I couldn’t see a delivery date which suited me, I was meant to start my treatment on a certain date but the delivery slots were after this. By that point I would have been 5 weeks without any treatment leaving me to worsen. I spoke with Courtney via the live chat and they were amazing, super helpful and straight to the point. Managed to change the delivery so I could have my medication in time. Really appreciate them
28 de outubro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi Lucy-Mae, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great update with times
22 de outubro de 2025
Resposta de Sciensus
Hi Tammy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Resposta de Sciensus
Hi Tina, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service
Excellent service and always deliver within the specified times given
23 de outubro de 2025
Resposta de Sciensus
Hi James, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery driver very helpful
Delivery driver very helpful,as, I was not home, and he came to the shop i volunteer in
23 de outubro de 2025
Resposta de Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always get a text message telling me…
Always get a text message telling me when my medicine is coming then I get a message telling me approximately what time it will arrive and they have never let me down so brilliant service
23 de outubro de 2025
Resposta de Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Pleasant drivers
Pleasant drivers , keep me informed when my delivery is due, being able to phone as I’m not computer savvy the ladies I’ve spoken to have been very helpful overall I cannot fault anything many thanks.
23 de outubro de 2025
Resposta de Sciensus
Hi Susan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Resposta de Sciensus
Hi Wendy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Unseen delivery driver
Due a delivery between 15.15 to 17.15. Check tracker driver was still in Sevenoaks at 15.15 and still there at 17.15 driver was on job 22 I was number 36 I come home from work early at 14.00 loseing 70 pounds for the afternoon at 19.00ish I get a txt saying delivery unsuccessful this was on there part not mine. I lose £70.00 pounds from work just to meet the delivery which is free yet I lose money from work it would not be so bad if the driver showed but no show at all tracker says still in Sevenoaks sciensus delivery is no better then when they were HAH.. I SENT A EMAIL TO NHS COMPLAINTS ASKING WHEN THEY CHANGED DELIVERY COMPANIES CAN THEY TRY DELIVEROO LET WE MAY STAND A CHANCE OF GETTING OUR MEDICATION ON TIME
21 de outubro de 2025
Resposta de Sciensus
Dear Leslie, we are very sorry to hear that your delivery failed last week and that this has caused you not only inconvenience, but lost income as well. We will be investigating this further for you. In the meantime, if you need to contact us on ptcomms@Sciensus.com please include your name, date of birth and postcode. We take all feedback seriously so thank you for taking the time to write a review, Anne
Excellent service
Excellent service and always polite and friendly and helpful happy to go the extra
24 de outubro de 2025
Resposta de Sciensus
Hi Wendy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
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