This company is amazing, everything they say they will do, they deliver! I've received nothing but excellent service from medical advice, follow up nurse calls & delivery. I've just received my late... Ver mais
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Veja o que dizem as avaliações
The driver came on time, kept me updated on he’s whereabouts. Gave 4 stars because he didn’t explain about how to restore the medication. I could have been a new patient and left it on a table until... Ver mais
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For some reason the app no longer works it keeps asking for my account email then sends a text to enter a four digit code to activate my account in the app. After phoning about this and spent hours tr... Ver mais
A empresa respondeu
The Belfast team at Sciensus had been absolutely amazing. Every single one of the nurses I encountered were extremely professional, caring and so so so lovely. They made my treatment a lot less worryi... Ver mais
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Detalhes da empresa
Escrito pela empresa
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We have an ambitious new vision – to become the global leader in helping each and every patient make the most of their medicine. To make it happen, we’re using knowledge and insights developed over nearly three decades of patient care – as well as cutting-edge research that gives us unparalleled learnings from millions of patient touch points. Together, those strengths mean we can focus every service, intervention and innovation we offer on the unique and individual needs of patients, giving people greater knowledge, choice and convenience than ever before. We can use intuitive technology to put the practical, emotional and clinical support they need, right at their fingertips. And we can empower them to take control of their health, achieving better outcomes, long term.
Informações de contato
20 Eastbourne Terrace, Paddington, W2 6LG, London, Reino Unido
- 03331039499
- generalenquiries@sciensus.com
- sciensus.com
4,2
Muito Bom
5 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Excellent service and very helpful
Excellent service and very helpful, polite staff all the time.
20 de outubro de 2025
Resposta de Sciensus
Hi Uttra, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Sciencus app and service is 1st class
Sciencus app and service is 1st class, the app has so much to it, schedules, contacts etc, and delivery personnel are very polite and helpful, nowadays having app is so much easier to keep track, with new features etc added regularly.
I cant fault it, easy to use, an example for the rest to follow, well done its 5 stars from me.
5 de novembro de 2025
Resposta de Sciensus
Hi Brian, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Really good delivery service
Really good delivery service. Lots of updates regarding delivery
5 de novembro de 2025
Resposta de Sciensus
Hi Tracy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
On time delivery
On time delivery. Regular follow ups if not ordered.Easy app to order and tracking the medicine.
Great service.
5 de novembro de 2025
Resposta de Sciensus
Hi Thasleem, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Resposta de Sciensus
Hi Victoria, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great service driver very pleasant …
Great service driver very pleasant and the delivery is so convenient
5 de novembro de 2025
Resposta de Sciensus
Hi Sylvia, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery person phoned me a couple of…
Delivery person phoned me a couple of hours before delivery setting out exact delivery time very professional
5 de novembro de 2025
Resposta de Sciensus
Hi Trevor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service as always
Excellent service as always. Straight forward and no problems.
5 de novembro de 2025
Resposta de Sciensus
Hi Trish, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The "experience" was good, not great
The "experience" was good, not great. Delivery was at a good time but it would have been better if the driver was able to call or text me on arrival so that I didn't have to stand outside in the rain to make sure of not missing them.
5 de novembro de 2025
Resposta de Sciensus
Hi Terence, thank you for your feedback. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Delivery was smooth but I can’t put my…
Delivery was smooth but I can’t put my next order in
28 de outubro de 2025
Resposta de Sciensus
Hi Vicky, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Absolutely fantastic
Absolutely fantastic the nurses were very helpful and experienced. They made me feel so calm and explained to me how to do things properly. Could not have been anymore understanding and helpful.
4 de novembro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi Shirley, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent Belfast nursing team …
The Belfast nursing team are absolutely second to none. Their duty of care and the information and knowledge they have provided during my breast cancer treatment has been absolutely excellent! Nothing is too much trouble for them and all such friendly girls!
4 de novembro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi Cathy, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
Great
Great, no nonsense quick delivery. Lovely customer care agents. Great selection of products.
1 de outubro de 2025
Resposta de Sciensus
Hi Joanne, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Wonderful service
Very much kept upto date with everything that is going on, regarding delivery and making sure you have everything you need.
Always on time.
Thank you. Great service.
30 de outubro de 2025
Resposta de Sciensus
Hi Tina, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
MY EXPERIENCE WITH SCIENSUS
I like that the driver gives updates via text to let me know when exactly my delivery will be
30 de outubro de 2025
Resposta de Sciensus
Hi Patricia, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Melissa my nurse last week was…
Melissa my nurse last week was brilliant as all of the nurses are. They are all helpful and considerate and give great advice as required
28 de outubro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi DT, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
Drugs delivered every 2 months
Drugs delivered every 2 months, they always arrive at the appointed time. Delivery men polite and cheerful.
28 de outubro de 2025
Resposta de Sciensus
Hi Susan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
I always phone and arrange my next…
I always phone and arrange my next delivery slot. Each time I call i never have to wait to long. Friendly staff and very helpful.always make sure that I dont forget my date for delivery by sending me text mess. Thank you for ur help
30 de outubro de 2025
Resposta de Sciensus
Hi Patricia, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Sciensus has been supplying my…
Sciensus has been supplying my medication for several years, they always communicate the date and time slot for my delivery a few weeks before the due date. Reminding me the day before, and on the day updating how many stops before I receive the delivery.
28 de outubro de 2025
Resposta de Sciensus
Hi Wendy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
I have never wrote a review before …
I have never wrote a review before but felt I needed too. The Belfast Team have all been absolutely fantastic in helping me through my cancer journey. Nothing was too much trouble. They were so professional and yet caring and emphatic. Every one of them were so knowledgeable and efficient. The Nurses on the care team who checked in on me with phone calls and a few times I had to ring them were absolutely fantastic too. I'm going to name them so I'll put them in alphabetical order so there's no favoritism lol...Thankyou all so much and well done Sciensus..
Ann
Daire
Edel
Gail
Gemma
Kathryn
Melissa
Patrica
Rachel
Rob
I hope I haven't forgotten anyone if I have I'm sorry you are all wonderful xx
16 de setembro de 2025
Avaliação não solicitada
Resposta de Sciensus
Hi Sharon, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
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