scottsy.com Avaliações 

182
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Top quality phone case, fits perfect. Delivery was within 3-5 days but and arrived on the 3rd, fantastic service, and was kept informed on progress from start to finish.

Avaliado com 5 de um total de 5 estrelas

I would definitely recommend Scottsy. It was very easy to order my phone case. It was a good competitive price and I was kept informed of delivery time all the way through. I am really pleased with my... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered 2 photo slates on seperate orders, both great quality. Fast delivery and kept up to date through email. Seamless experience and will buy again.

Avaliado com 5 de um total de 5 estrelas

Really pleased with quality of product and quality of photo personalisation. Much better quality than another company I have used in the past. Extremely quick service. Arrived 2 days after ordering. W... Ver mais

Detalhes da empresa

  1. Loja de acessórios para Celulares

Escrito pela empresa

At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

182 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(182)

125 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

​⭐⭐⭐⭐⭐ Fantastic quality and service!

​⭐⭐⭐⭐⭐ Fantastic quality and service!
I am so impressed with the two photo slates I ordered. The picture quality is absolutely beautiful and sharp. On top of that, the pricing was very reasonable and delivery was super quick. Everything was great from start to finish—I’ll definitely be ordering again! They make the perfect gifts!

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service!!

Amazing service!!! Placed my order on the Thursday and was dispatched the next day and when my customised slates arrive they were very well packaged and looked amazing! Would highly recommend Scottsy to my friends and family :)

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding company

Absolutely blown away at the speed of service, delivery and quality of item. Delivered less than 24 hrs after purchase. Honestly did not think the slate image of our late dog would be so good. It's the perfect gift, and has captured our boy so well. Reeling from such an oustanding purchase all round.

12 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They are worse company in customer services and they don’t have no manners, no respect towards customers and they are rude

They are worse in customer service, I ever seen in my lifetime. The picture I send was my brother who passed away its effects me a lot seen like this and they send me broken/ chipped in head, not even checked before they posting to customer? When I order and placed my picture everything seen fine and in order until I received the picture, in head in stone is chipped looks and when you look at far it’s looks broken, I have Watup them send the picture and told them I was not satisfied to receive like this and the person (I don’t who I was chatting) rude, selfish, arrogant, no respect towards customers, doesn’t care how you feel, no listening or understanding customer saying. Top of that I received unacceptable behaviour towards them by saying “it’s nothing wrong” “ its in description “but he/she doesn’t realise that customer not satisfied to receive like that, even if is machine doing but should of been checked to be satisfactory to be send to customer in first place. If is Notting wrong, why i am complaining and, why did you send me like that with out checking? Doesn’t say in description you’re had will came up like that, it’s so weird to see the picture like that, it’s effects you’re eyesight. I am so frustrated and I never seen any worse customer service. Please don’t order anything if you receive and had problems or not happy about, Services you will receive not normal customer service, more like personal matter service you receive, the person start attacking me and saying it’s my fault that placed the picture, that not correct placed etc.. all the excuses. NO one will be happy to see head broken/chipped in the picture , when I placed order I received confirmation with the picture looks, everything in place and fine. I can understand the stone shape, but wouldn’t you not look at the photo before you send to customer? I found them disrespectful towards the customer and after back and forth chatting, I never got any apologies instead he/she blamed me all the way. I don’t know what kind of business they have but they shouldn’t be handle like this, if they keep upsetting the customers, like this there will
Not be business soon.

I have send the picture back to them, as they requested from me and I have payed £5.85 on postage myself, they told me that they happy to refund but not the postage, can you believe this manner? Is not my fault if you printed like that not checked by yourself before you send them. Who is fault on it. I will take this matter further speaking with my lawyer in Monday to handle this unacceptable behaviour towards me. It’s not satisfactory customer received and then, he/ she blame me. I wonder if I send pictures like that to them how would they feel? I am sure they wouldn’t like that too. They are worse company I ever seen. They are terrible and don’t know how to handle customer service with care.please don’t order, if you do, you will have problems they will not be nice to you. They only care about your money, problem they don’t care.i hope this helps people who search about the company. Think before you order. Find different company to place order. This company not care the customers.

12 de junho de 2026
Avaliação não solicitada
logotipo da scottsy.com

Resposta da scottsy.com

Hi, I'm sorry this has caused you upset - I do understand how much the piece meant.

It might help to explain how these are made. The photo is positioned by the customer at the design stage, and a preview is approved before we print anything, so each piece comes out exactly as it's approved. The layout here matched the design that was confirmed at the time of the order.

The pieces are also made on natural stone, so the edges and surface vary slightly from one to the next. What can look like a chip or a crack from a distance is the stone's natural edge rather than damage - and that variation is shown and described on the listing in numerous areas.

Personalised items are made to order, so they aren't normally returnable. Even though we didn't have to, we made an exception here - we arranged the return and refunded the order, because we genuinely wanted to help. I'm sorry we couldn't reach an outcome you felt happier with, and I wish you all the best.

Avaliado com 4 de um total de 5 estrelas

Good service although….

Good service although the picture was not as crisp as I expected & the case will probably only last 12 months but at the price good value overall.

6 de junho de 2026
Avaliação não solicitada
logotipo da scottsy.com

Resposta da scottsy.com

Hi Michael,

Thank you for taking the time to leave us a review and for your kind comments about our service and value.

We’re sorry to hear the image wasn’t quite as crisp as you expected. The quality of the finished print is largely dependent on the resolution of the original photo provided, so lower-resolution images can sometimes appear less sharp when printed. Our live preview allows customers to enlarge their image and review how it will appear before ordering, and we always recommend using the highest-quality photo available for the best possible results.

We appreciate your feedback and are pleased to hear you felt the product offered good value overall.

Kind regards,
Team Scottsy

Avaliado com 5 de um total de 5 estrelas

Great company and communication

Great company. Easy to use, made a few mistakes on my order, emailed and they responded back straight away helping me edit and change what I had requested. Great communication and very fast delivery. Thank you so much!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my purchase

Love my purchase, company responded quickly to my query before purchase and updated their app so I could find correct coordinates for the places my son and his fiancé got engaged (on top of a mountain).

22 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a personalised phone case for…

I ordered a personalised phone case for my wife's new phone.waited 9 days for it to be delivered eventually only to find not compatible with wireless charging because of the backing.to charge you would have to take out of the case everytime to charge wirelessly. Not told of this

19 de maio de 2026
Avaliação não solicitada
logotipo da scottsy.com

Resposta da scottsy.com

Hi Terry,

Thank you for taking the time to leave a review.

We’re sorry to hear that you were disappointed with your experience.

Your order was delivered within the estimated timeframe provided when the order was placed. At the time of purchase, the delivery estimate shown on our website was Saturday 23rd May to Wednesday 27th May. These dates were extended slightly due to the bank holiday, as Royal Mail does not operate on bank holidays. Your order was successfully delivered on Tuesday 26th May, within the quoted timeframe.

Regarding wireless charging, our phone cases are not compatible with wireless charging due to their construction. This information is clearly stated on the product page in both the Product Information section and the FAQs to help customers make an informed purchase.

Thank you again for your feedback and for supporting our small business.

Kind regards,

Team Scottsy

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, quick, reasonable prices and excellent quality. This is the 2nd time I’ve used your services and will be doing it again.

11 de maio de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais