Top quality phone case, fits perfect. Delivery was within 3-5 days but and arrived on the 3rd, fantastic service, and was kept informed on progress from start to finish.
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Veja o que dizem as avaliações
I would definitely recommend Scottsy. It was very easy to order my phone case. It was a good competitive price and I was kept informed of delivery time all the way through. I am really pleased with my... Ver mais
I ordered 2 photo slates on seperate orders, both great quality. Fast delivery and kept up to date through email. Seamless experience and will buy again.
Really pleased with quality of product and quality of photo personalisation. Much better quality than another company I have used in the past. Extremely quick service. Arrived 2 days after ordering. W... Ver mais
Detalhes da empresa
Escrito pela empresa
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Informações de contato
Maes Y Llan, LL34 6RY, Penmaenmawr, Reino Unido
- support@scottsy.com
- scottsy.com
4,7
Excelente
182 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Brilliant product
Brilliant product, really clear and bright photos and it came very quickly, very impressed!!
31 de outubro de 2024
Avaliação não solicitada
Great Value & Excellent Customer Service
Excellent customer service. Really quick delivery & very responsive when I had a query post order.
Product is lovely & great value for money. A perfect gift to mark a special memory ❤️
30 de outubro de 2024
Avaliação não solicitada
5* service and great product
Ordered one of the slate photos for a Christmas gift,amazing quality when arrived but noticed I had spelt one of the names wrong 🤦♂️ completely my mistake but contacted the seller and they were able to offer me 20% off my next order as a good will gesture. Was able to re order a new one this time with the correct spelling. Customer service was perfect,dispatch time was prompt and overall a great product. Would definitely use again 👍🏻
23 de outubro de 2024
Avaliação não solicitada
First time I’ve used this Site I was…
First time I’ve used this Site I was very hesitant.
Today I received my item, A Slate with my Photo uploaded on it
WOW!! how amazing it is the photo is so clear the Slate is beautiful and so heavy.
Thank you very much 😍
I will definitely be using this Site again
2 de setembro de 2024
Avaliação não solicitada
Good quality but stops wireless charging
Phone case looks very nice, quality is very good and picture has come up in excellent quality. Ordered on 2nd class tracked and arrived on time.
Just disappointed that the phone no longer charges wirelessly as the case must be too thick or made from a material that interferes.
3 de agosto de 2024
Avaliação não solicitada
Excellent quality photo gifts
Ordered phone case as present and quick delivery and photo is excellent quality. Beautiful case. Excellent customer service as wrong item delivered first which was my fault and messaged them on site at 9pm and got answer within mins and resolved it in under 20mins and got correct one a few days later. So impressed order a new phone case for myself. Highly recommend
20 de julho de 2024
Avaliação não solicitada
Fantastic service from this company
Fantastic service from this company! Order placed Saturday evening and personalised item arrived early on Wednesday. The quality of the photos is superb on the phone case and the case itself is good quality. Thanks/Diolch!
3 de julho de 2024
Avaliação não solicitada
Super personalised phone case very…
Super personalised phone case very clear pics came well packaged very happy will recommend
24 de maio de 2024
Avaliação não solicitada
I ordered a phone case from these…
I ordered a phone case from these people which I received they have not covered the whole phone case with my picture that I uploaded they will not refund me or take the order back so I will never order from them again
25 de janeiro de 2024
Avaliação não solicitada
Resposta da scottsy.com
Hi Ayeshia,
As we mentioned in conversations, as the item is personalised, it is unfortunately non refundable or returnable, unless the item is damaged or defective.
On our site, you create your own items by uploading photos, scaling and positioning them as you’d like, and are shown a preview of what your finished item will look like, 3 times before you check out. You have moved your image from the default position, and moved it to the bottom of the case, rather than the middle.
The item you received was exactly as shown on the 3 previews, which you had created, it is not damaged or defective, and is covered in your photos so is unable to be returned or refunded.
We’re sorry you’re not happy, but as the item you received is the exact same as you had ordered, and were shown 3 times before checkout, we are not able to refund this item. If the item differed in any way to the preview you created, or was damaged or defective, a full refund would have been processed, no problem at all.
Many thanks
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14 de janeiro de 2024
Avaliação não solicitada
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9 de dezembro de 2023
Avaliação não solicitada
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19 de dezembro de 2023
Avaliação não solicitada
Resposta da scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
Fantastic
Fantastic!
Brilliant company. Was a bit sceptical reading some reviews but I had no problems at all. Ordered and came 2 days later, fab quality too.
11 de dezembro de 2023
Avaliação não solicitada
Great service and product
I was a bit dubious about ordering as I'd seen a few bad reviews on here, I even paid extra to get 48 tracked postage. I ordered on Sunday evening and it came Tuesday lunch time and the phone case looks great so will 100% use again the the future.
5 de dezembro de 2023
Avaliação não solicitada
Load of Rubbish.
Ordered a phone case on the 9th November. Its now the 20th and the item hasn't arrived. I have tried numerous times to contact the company but I have no answer and no response. I would avoid buying anything from this company. Feel like I've been conned and a birthday gift has now been ruined. Joke.
20 de novembro de 2023
Avaliação não solicitada
ordered a phone case as a present about…
ordered a phone case as a present about 10 days ago and still haven’t received it. The tracking number on Royal Mail states they haven’t received the item yet and shipping is 3-5 working days it’s now been 7 plus the weekend. Very unhappy with this service and won’t be ordering again!
26 de outubro de 2023
Avaliação não solicitada
Resposta da scottsy.com
Hi Shemeah,
Sorry to hear about the issues you have had with your order.
A full refund has been processed to your original payment method and an email confirming this will be in your email inbox.
If you have any additional queries or messages, please don’t hesitate to get in touch.
Many thanks
Fantastic service beautiful quality so…
Fantastic service beautiful quality so pleased with my purchase
23 de julho de 2023
Perfect as always
Perfect as always.
I have had 3 cases now and all so perfect to what I wanted. This last one was special to me as my boy whom meant the world to me passed away. This case has 6 photos on, you can see them all perfectly. I even had his name on the case. PERFECT. Saved this seller and will always use this persons business.
Thank you so much once again.
Fiona.
5 star ⭐️⭐️⭐️⭐️⭐️
23 de julho de 2023
Excellent service
Very easy too use the process of ordering. Very quick turn a round and kept up-to-date with what was happening. Tye quality of the photos used is outstanding. Have ordered about 27 slates over the last few months and every single one has been great. Can't fault anything at all.
18 de julho de 2023
I’m not very technical so it may be my…
I’m not very technical so it may be my error but I found placing the pics and adjusting them quite tricky.
Very pleased with my order tho !
23 de julho de 2023
Resposta da scottsy.com
Hi Catherine! Thank you so much for the review.
The customiser can be fiddly, especially with multiple images on smaller devices. For precision we’d recommend using a tablet, or desktop if you have one available.
We’re happy to know that even tho it wasn’t the easiest experience, you’re happy with your finished item.
Have a great day!
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