Scratchee Avaliações 

575
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very fast assistance and detail explanations from the support team!! I had an account review that had popped up for security purposes and lost my winnings just before that, I contacted the support tea... Ver mais

Avaliado com 1 de um total de 5 estrelas

This is a scam good luck winning anything they are just taking your money. only use scratchee if you will use there small discounts they have from companys ive lost a whole lot of money playing scratc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

SCRATCHEE'S IS THE SHIT!!!! Great Game !! I PLAY IT EVERY DAY! GREAT CUSTOMER SERVICE EAZY ,EXCELLENT, WITHDRAW!! I LOVE SCRATCHEE'S RESPECTFULLY SUBMITTED MONICA MARTINEZ

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had trouble cashing out my winnings but after a few emails the problem was sorted and i did get my winnings. There is a second chance option as well so if you lose you get another shot plus with ea... Ver mais

A empresa respondeu


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

575 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(575)

138 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Super fun to play

Super fun to play.
Super easy to cash out.
Would be nice if they would give like referral bonuses that'd be pretty cool

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for the suggestion! We really appreciate you taking the time to share your ideas. Referral bonuses are a great concept, and feedback like this helps us understand what features our community would love to see. We’ll be sure to pass this along to our team for consideration as we continue working on ways to improve Scratchee and reward our players. Thanks again for being part of Scratchee. We’re glad to have you with us!

Avaliado com 1 de um total de 5 estrelas

They lie about you getting your gift…

They lie about you getting your gift card

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Hi there, we appreciate your feedback and take claims like this seriously. Gift cards are sent via email to our customers. If you have checked all your inboxes and still have not received it, please reach out to us at hello@scratchee.com with your details, and we will look into this for you.

Avaliado com 5 de um total de 5 estrelas

Scratchers anytime at home!!

Convenience of the app and quick and easy payouts!

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

We love hearing this! Thanks for the feedback regarding our website and payout speed, Doris. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Won $362!

I love it, just won $362, played back some of it, and withdrew $282 into my personal bank account.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

That is awesome to hear, AC! We strive to make the withdrawal process as seamless as possible so you can enjoy your winnings without the headache. Congratulations on the win and thanks for choosing us!

Avaliado com 3 de um total de 5 estrelas

I won a $100 and only spent $10

I won a $100 and only spent $10. But when I went to withdraw it ask me to verify myself with ID. Which I tried but doesn't go through. Hope you can fix this problem . Really love that I don't have to go out to buy scratch offs.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Congrats on the $100 win, Gennifer! We're sorry the ID verification is giving you trouble. This security step is required for payouts, and we want to help you clear it ASAP. Please email us at hello@scratchee.com, so our team can look into this for you.

Avaliado com 5 de um total de 5 estrelas

Not a scam!

I was skeptical to be honest but gave it a try.... the scratchees are fun to play and I won $300. 0nce i sent my info and ID the money was in my account in about 24hrs. Give them a shot. They are great & it's really Real. Thanks Scratchee!!

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thanks for the feedback, Lilsis! We love hearing that your skepticism turned into a $300 win. Glad we could get those winnings to you quickly, congrats again, and thanks for being part of the Scratchee community!

Avaliado com 3 de um total de 5 estrelas

Been fun so far

Has not been that fun, had 1 good day out of 3. I lose most of the scratches I do. Also you can't redeem anything under 100 dollars. Idk, I feel like I should win more than I do for this to be fun. At this point I've wasted 1000 on this shit and was only able to bank 100.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for taking the time to share your experience with us. We’re sorry to hear that your recent sessions haven’t been as enjoyable as expected. We understand how frustrating it can feel when outcomes don’t go your way, and we truly appreciate your honest feedback.

Please know that Scratchee is designed to be a game of chance, and results can vary from day to day. Regarding redemptions, we understand that minimum cash-out limits can be disappointing, and your feedback has been noted. If you have any questions about gameplay, payouts, or account details, our support team is always available to help clarify.

We value your input and thank you for giving Scratchee a try.

Avaliado com 2 de um total de 5 estrelas

Overall I enjoy Scratchee a lot!!!

Overall I enjoy Scratchee alot the only thing I dislike and think they should improve is the winnings it's almost obvious when you gone win and when you are about to loose... Your odds of loosing is more than your odds of winning

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for sharing your honest feedback! We’re really glad to hear that you enjoy Scratchee overall. We understand your concerns about winnings, and we appreciate you taking the time to let us know how you feel. Your feedback is valuable and helps us continue improving the experience for our players. If you ever have specific questions or concerns, feel free to reach out to our support team at hello@scratchee.com —we’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Great game…

The first time I tried Scratchee I was skeptical. I have since come to see that they are a great game to play. I have won real money many times and I recently used the cash out method to retrieve money won. It went smoothly from the start of it to the end. Would highly recommend them!

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you so much for your kind feedback! 🎉
We’re really happy to hear that your experience with Scratchee turned out to be a positive one and that your cash-out process went smoothly. Congratulations on your wins, and thank you for recommending us! We truly appreciate your support and hope you continue to enjoy playing with us

Avaliado com 5 de um total de 5 estrelas

Fun game like the scratches

Fun game like the scratches but I withdrew my winnings and it says its been paid and completed but I haven't received it in my account yet. When I do get my winning I will change it to 5-stars.
Update I received it in my account so ⭐️⭐️⭐️⭐️⭐️

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you very much for your 5-star review and for sharing your experience with us! 😊
We’re happy to hear that the payment was successfully received and that everything worked out. We always strive to provide a fun, transparent, and reliable experience for our users.
If you need anything else, feel free to reach out — and enjoy the games! 🎉🎮

Avaliado com 5 de um total de 5 estrelas

Love it I've won like 5 times already…

Love it I've won like 5 times already it's fun but could use more games on it

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Congrats on the 5 wins, April! We're glad you're enjoying the platform. We appreciate the feedback regarding our game selection—we're constantly looking to expand our library and hope to have more options for you soon.

Avaliado com 1 de um total de 5 estrelas

I HAVE BEEN PLAYING FOR OVER 4YEARS AND…

I HAVE BEEN PLAYING FOR OVER 4YEARS AND NEVER WON ANYTHING
SO MY REVIEW BORDERS ON NOT LEGIT
BECAUSE PEOPLE'S LUCK MIGHT BE BAD BUT IT'S NOT THAT BAD FOR THE LENGTH OF TIME OF NEVER GETTING ANYWHERE

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

We’re sorry to hear about your frustration, Edward. We completely understand how a long dry spell can feel discouraging. Please rest assured that our platform is fully regulated and all outcomes are determined by a random number generator to ensure fairness. While luck can be unpredictable, we truly value your 4 years of loyalty and encourage you to email us with your details, and we will see how we can assist.

Avaliado com 1 de um total de 5 estrelas

Wasted time

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

We’re sorry to hear that your experience didn’t meet your expectations, Dorothy. We strive to provide an enjoyable environment for all our customers, and we’d value the chance to learn more about where we fell short. If you’re open to it, please reach out to our support team with any specific feedback.

Avaliado com 3 de um total de 5 estrelas

Yes there are winning tickets but try…

Yes there are winning tickets but try and do a withdrawal, I’ve been trying for 2 weeks to do a 200 dollar withdrawal the only option I was given was gift cards, I’ve contacted them and they were very nice , said they were working on fixing the issue, finally yesterday 12/28/2025 I was able to submit it under bank wire but the min, under this is 1000 Now it’s 3:30 12/29/2025 and still haven’t received it. I didn’t pay with a gift card and I don’t want one , I did pay with money and that’s how I would like to be pay back (2weeks later and still not paid)

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for taking the time to share your experience. We understand how frustrating delays and limited withdrawal options can be, especially when you’re expecting a cash payout. While we do offer multiple withdrawal methods, availability can depend on account verification status, payment history, and temporary system limitations. Our team has been actively working to restore and expand withdrawal options, which is why the bank wire option became available to you on 12/28. Bank wire withdrawals do have a higher minimum threshold and may take additional processing time once submitted. That said, we absolutely understand your concern and expectation to be paid back in the same form you originally used. Our support team is continuing to review your withdrawal, and we encourage you to reach out to us directly so we can provide a status update and assist further. We appreciate your patience and the opportunity to make this right!

Avaliado com 3 de um total de 5 estrelas

Winnings are decent but trying to get a…

Winnings are decent but trying to get a cash withdrawal is impossible. Was able to get a gift card no problem but I have been unable to get cash withdrawal as of yet.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for sharing your feedback. We’re glad to hear that you’ve had positive experiences with winnings and gift card redemptions. We understand the frustration around cash withdrawals and want to assure you that this is not the experience we aim to provide. Cash withdrawal availability can vary based on verification status, payment method history, and temporary system limitations. Our team is actively working to improve consistency and expand cash payout options for all eligible users. We encourage you to contact our support team directly so we can review your account and assist with the next steps toward a cash withdrawal. We appreciate your patience and the opportunity to improve your experience.

Avaliado com 4 de um total de 5 estrelas

It was nice put 10 hit it for 20

It was nice put 10 hit it for 20. I had to choose between a ecard or some other bank instead of mine. I hope it gives me the ecard and I don't have trouble with it

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Congrats on the win, Michele! Don’t worry—our e-cards are a very popular and reliable choice. If you run into any trouble receiving or using it, just reach out to our support team and we’ll make sure it gets sorted right away.

Avaliado com 3 de um total de 5 estrelas

Fun. Just wish I won more than I've lost here

Lost way more than I've won
at least you can cash out, if there's a problem, customer service is there to help with a reasonable solution
only reason I gave 3 stars is I've lost way more than I've won.

26 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

We appreciate your feedback, Elizabeth! It’s great to know you find our cashing out process reliable and our support team helpful. While the outcome of the games can vary, we’re committed to ensuring the platform remains fair and dependable for everyone.

Avaliado com 4 de um total de 5 estrelas

Well at first I was very hesitant due…

Well at first I was very hesitant due to you see online all these apps that claim to payout I have even tried a few other ones with scratch cards and no go so I decided to go ahead and try and it was a good experience. At first when I tried to cash out the verification step was giving me problems so I got ahold of customer service and they were very quick to respond and told me to send everything to them and they would do a manual verify and they sure did that was yesterday afternoon and I goty payout today so I was gonna give 3 starts because of the issues but with the customer service experience I gave 4 it's very hard to get customer service anymore not matter what the problem is anywhere so I appreciate good customer service. Great job and Thank You.

25 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for sharing your experience, Sara! We know how important trust is in this space, and we’re so glad our support team could help resolve your verification quickly. We appreciate the feedback and look forward to seeing you in the app again soon!

Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience. They answered all my questions in a very timely manner, and my issue was also fixed very quickly.

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you for the review, Matt! We’re thrilled to hear that our team was able to provide quick answers and a swift resolution to your issue. Providing efficient support is a top priority for us, and we appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Update they are legit...100% I just got…

Update they are legit...100% I just got my withdrawal of 150 and I give them a two thumbs up!! Go try for yourself for a good time and great rewards!

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Scratchee

Resposta da Scratchee

Thank you so much for the update and for sharing your experience!
We’re thrilled to hear that your withdrawal was successful and that you had a great time playing. Your two thumbs up truly mean a lot to our team. We appreciate your support and wish you continued fun and rewards ahead!

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