Booked onto the Screamtime using a discount of HAUNTED26. Told my family, especially my 5 year old son that we were going and to say he was excited would be an understatement. Without the disc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Booked onto the Screamtime using a discount of HAUNTED26. Told my family, especially my 5 year old son that we were going and to say he was excited would be an understatement. Without the disc... Ver mais
A empresa respondeu
Myself and family attended scream time on Saturday night at Wentworth Woodhouse and had a blast! Enjoyed ourself from start to finish. The atmosphere was amazing, the scare actors were fantastic and w... Ver mais
We attended the scream time at Margam castle. Very disappointed with high hopes of quality scares and acting considering the tickets were £28+booking fees each! We travelled near an hour to go here a... Ver mais
Attend Margam Park Screamtime with my daughter and we literally screamed and laughed in between more screaming! We both had a brilliant time and can't wait to visit again this year. The event was v... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Booked onto the Screamtime using a discount of HAUNTED26. Told my family, especially my 5 year old son that we were going and to say he was excited would be an understatement. Without the discount this would of been an opportunity well out of our financial reach. He is a Halloween fanatic and you could imagine the disappointment when I had to break the news that he couldn't now go.
I have received emails and text messages saying my ticket isn't valid and that unless I pay a much higher amount otherwise you are threatening to terminate my tickets.
Threatening attitude instead of showing some accountability for your mistake?
Bad move. Bad business and very bad customer service. Won't be attending any of your events in the future.

Resposta da Screamtime
Attend Margam Park Screamtime with my daughter and we literally screamed and laughed in between more screaming! We both had a brilliant time and can't wait to visit again this year.
The event was very well organised, staff were very helpful and the actors were brilliant ( though I think I made their job easy haha ) inside the castle was scary and so much fun, we even had a helpful ghost point which way to go as we got completely turned around with the hysterical screaming laughter!!
Well worth a visit
We really enjoyed most importantly the kids enjoyed definitely being going back again
I really enjoyed the actors were really good. The trail was well organised. I wasn't expecting to get scared, but the last part of the trail the actor caught me out and I jumped out of my skin haha. Only downside was the cue to get in. Had to wait nearly an hour. Would definitely go again.
Great experience went to the margam park one and I really enjoyed. Both me and my husband had a lot of fun. Definitely gave me a few jumps. 100% planning on going back this year
Bloody brilliant experience my boys and myself loved it
Went to the Margam Park event - some parts of the house were really scary, there were a *lot* of clowns in the gardens which got a bit repetitive. I’d probably go again but the price needs to better reflect the experience
I had so much fun. The characters interacted with everyone, my partner and I started dancing and doing the macarena and some played along. There was one who ran after us with a chainsaw and that made us laugh and actually run. All in all it was a great way to make you feel spooky.
Fantastic night lots of laughs and screaming, a good night was had by all of us in our party can’t wait for next year
Absolutely brilliant! maybe a little scary for some children but good value for money. Actors were very engaging and believable, would definitely do it again.
Brilliantly done,the lighting makes it so hard to see,so scary.
My boyfriend and I went to the adult one at Margam Park and thorouhly enjoyed the experience. Inside the castle was the best bit by far. However, I do feel for the adult one it could have been made a bit scarier. Some characters didn't do much to scare you, others were brilliant. We laughed and screamed a number of times though, so it deserves a 4* based on the fact fun memories were made. The area that I would improve for forthcoming events is the food /fair area. I feel it didn't have enough there. It would have been nice to have a covered seating area to sit and eat in and more food stalls/vans for more choice. The price of the tickets was expensive for what it was, but I didn't mind paying it as it is a one off annual event.
I dropped my daughter and her mate off who are 16. My daughter was a little nervous and when we arrived decided she didn't want to go in. I can't remember the chaps name but when we arrived I told the lady at the entrance and she radio'd the chap who was in charge. We were told to go to find him and skipped the queue. He checked that mimi was OK
Gave her a special talk and assured her that she was going to have fun! She jumped in with the next crowd going in and he said to another large family are you ok to keep an eye out for her. Absolutely amazing! She really enjoyed it, they also had marshmallows and enjoyed the rides. It would be good if on the entrance there was a little more light for people to drop off my eye site not best so more markers would be great. Staff honestly exceptional. Will be booking again for our whole family next year. Thanks!
Had an amazing times. Took my daughter for her birthday and the party loved it. The actors were incredible and the effects were too. Definitely go again
It was a good laugh and the kids enjoyed! Food and extras are expensive if you buy them.
Margam Castle is the most INCREDIBLE location for this experience... as local people the castle and grounds were very familiar... the external additions to halloween decor were a bit lack lustre given the age restrictions... but the setting really carried it... countless ruins...surrounded by winding gardens all lit up in blood reds and witchy greens... the actors looked incredible and they really played their parts well. Outside in the grounds there were so many visitors and so few actors in comparison... we felt like we almost watched it all happening to other people... the actors were consistently engaged with the group immediately ahead of us... which kind of left us feeling like we missed out. We wanted to be scared!! :) Inside the castle was great fun though. We'd go again... but Screamtime we want more intensity and more atmosphere!!!!!!!!!!!
Enjoyed the walk, great actors, only downside was it was too short.
Me and my friends went to the Screamtime experience at Margam park and it was a fun evening. The actors were fab and got us good a few times. Only not a 5 star review as I feel with the size of the location a lot more could be done / it could be scarier however I have no doubt it’ll get better and better each year. I would recommend this to anyone with a fun bunch of friends who are up for a laugh!
Margam location is brilliant.
Costumes could have been scarier however were some really scared.
The staff were great and really accommodating.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.