ScreenPal Avaliações 

75
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The application is fine; it's just been supplanted by a paid software through my school However, they do not give any notice of autorenewal.. .not even an email... when I saw it hit my PayPal (i'd fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Ver mais

Avaliado com 4 de um total de 5 estrelas

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Ver mais

Avaliado com 1 de um total de 5 estrelas

My macbook has been draining its battery insanely quickly despite batteryhealth being 99% for a long while and today i finally found the culprit. Screenpal is a malicious program that utilizes 100% of... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(75)

10 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Deceptive subscription renewal practice

The application is fine; it's just been supplanted by a paid software through my school However, they do not give any notice of autorenewal.. .not even an email... when I saw it hit my PayPal (i'd forgotten I had it) I tried to cancel. There are no refunds even though it was the same day. This is pretty damn deceptive and disappointing for teachers who pay for services like this out of their pocket. Don't subscribe!

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Solid software

I have been using this software for tutoring - the software is solid and working really well!

On top of it - very good and quick support.

16 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BEWARE

BEWARE: ScreenPal, formerly Screencast-O-Matic, refused to reimburse me for 5 years of fraudulent charges for a Solo Deluxe subscription that I never authorized and was linked to an email address that was never mine.

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not bother subscribing for ScreenPal…

Do not bother subscribing for ScreenPal - it will be a waste of money. They are very prompt and accessible with their sales team but there is no tech support to help you when you need guidance/clarification. Also, when you upload files in their desktop app, it tends to say that the file is not supported. You'd receive an automated email saying that they've received your request and a customer support agent will get back but after nearly a month, you will still hear nothing!

17 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ve spent 2–3 hours trying to set up…

I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating.

Even after successfully installing everything, the option still doesn’t work at all. I just can’t get it to function.

21 de março de 2026
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

Hi Pranav, we are following-up on this. Our support team resonded to your ticket and are awaiting your response if that solved your issue. Please let them know!

Avaliado com 1 de um total de 5 estrelas

They’ll steal your money

I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get back to me. Apple is refusing to give me a refund. It’s been 3 weeks since i paid and still isn’t working. I don’t even want it to work at this point, i just want my money back from this awful company. But I guess it’s legal for companies to steal your money.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

Hi Esraa, our support team is waiting to hear back from you and hopefully have provided a resolution to your issues. Please let them know!

Avaliado com 5 de um total de 5 estrelas

I've recorded free 15 minutes…

I've recorded free 15 minutes uninterrupted add free videos and also downloaded the same video which confirmed me what screenpal said is true. Now I'm going to have there deluxe membership to explore other benefits. Simply screenpal is better than others.thanks screenpal

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

A somewhat useful tool

A somewhat useful tool, however when recording something in a so called "Story" you can't turn it into a file, and you can't even copy only the recording over to a new video so that you can save it there.

3 de outubro de 2025
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

Hi Daniel! Thank you for sharing your feedback, we appreciate hearing from users and want to make sure you're having a great experience with ScreenPal. If you'd like help with using the Story feature, please reach out at support@screenpal.com - thank you! - Rebecca @ ScreenPal

Avaliado com 1 de um total de 5 estrelas

Never works on my iPad Pro…

I installed the software on my iPad Pro (2024 model), and it worked correctly for 3 months. THEN it started limiting me to 15-minute videos, and I had to install and reinstall the product multiple times. I reported the issue but never received any constructive feedback. Starting in January, every other video recording failed to save — once again, no helpful response to fix the bug. I ENDED UP SWITCHING TO Record It. I had requested the cancellation of the subscriptions, but once again, you did not take that into account. Please refund the $48 you just charged me. I HAVE NOT USED YOUR PRODUCT SINCE FEBRUARY 15, 2025, DUE TO ITS POOR QUALITY.

15 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Aliado en educación

Para quienes hemos tenido que desarrollar recursos de interacción con alumnado, el uso de ScreenPal constituye un valioso aliado. Permite grabar contenidos educativos en diferentes formatos y generar vídeos que se guardan o descargan en equipos. Ayuda a optimizar la dinámica para clases y explicación de temas que requieran un tiempo adicional.

3 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I use ScreenPal to make videos about architecture

I use ScreenPal to make videos as part of the way I collaborate with other members of a team of people creating a building. I am making a solid model in software of the building, and I show my progress using video. The other people like it, it is a good way to communicate this specific type of information which is both dynamic and visual.

30 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Fair Pricing

Fair Pricing. I like the fact that ScreenPal has a fair price and is easy to use. However, I don't like the way it ends video recording. The yellow ring that comes up at the end of recording a video. ScreenPal should look into removing this to make it unique like other video recording and capturing platforms.

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Compare Thumbnails of ScreenPal and SOM

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the opening page the way SOM has. The ScreenPal thumbnails are washed out making it hard to see exactly what the topic is. I would upload each photo to illustrate but don't see how to add them here.

28 de janeiro de 2025
Avaliação não solicitada

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