ScreenPal Avaliações 

75
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The application is fine; it's just been supplanted by a paid software through my school However, they do not give any notice of autorenewal.. .not even an email... when I saw it hit my PayPal (i'd fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Ver mais

Avaliado com 4 de um total de 5 estrelas

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Ver mais

Avaliado com 1 de um total de 5 estrelas

My macbook has been draining its battery insanely quickly despite batteryhealth being 99% for a long while and today i finally found the culprit. Screenpal is a malicious program that utilizes 100% of... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(75)

10 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Don't waste your money:

Don't waste your money:
1) This software is so crappy and useless that I just used it a couple of times. It makes the computer to crash, and the recording is not reliable. I had to redo the recordings several times. What a monumental waste of time!
2) Unfortunately, the licence auto-renewal was somewhat hidden and I kept paying for it against my will years later. I just realize now that I paid USD 19.70 for 4 years for nothing.
Licence auto-renewal is not ethical. It should be opt-in by default, not opt-out.

15 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely horrible program

Absolutely horrible program. Absolutely horrible. Buggy. It takes 20 minutes to start the program and 20 minutes to close. What happens is that you click once and wait for 1 minute and still the program doesn't load and so you obviously click on it more and you do so and more and 10 windows open up and thus computer hangs.

It is extremely inefficient and buggy. If I have a Youtube music background on, it basically renders it useless. Thoroughly dislike this program. What's the point of it if it is too clunky and doesn't work?

Also, can I just please have what I really asked for? Please? Is it too much to ask? All I want is a screen recorder. Not some frills and bells and whistles and other filligrees making it a full fledged editor. Hence it explains why it takes gazillion years to load and close.

Seriously. I miss the good ol 80s and 90s, where the software was robust, never crashed and did what it asked for. Nowadays, all these unnecessary add-ons and glitzy, cutesy ancilliary widgets and bells and whistles makes a modern software COMPLETELY useless just like Wondershare Filmora, Adobe Acrobat Reader PDF and other Microsoft Apps like Photos. Modern software is incredibly horrible in design, UI as well as efficiency. (On the other hand platform like Upwork (which has its own flaws) makes sure there platform is as robust as a steel and never crashes. It has to. Or else there would be no business.)

Don' get me wrong. I appreciate the add-ons like copyright free music (oh don't bother many videos get copyright strike cuz of the music but it wont affect your channel).

Programmers apparently think everyone has T1 internet connection or Cray supercomputer at home. They never beta tested it to see what would happen on an average user's computer?

It takes 400 hours just to make a 2 second video. Why bother?

24 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Se consigue los numeros de tus tarjetas para volver a cobrarte

Cambie mi número de tarjeta y no sé cómo se han conseguido el nuevo número de la tarjeta de crédito, y me ha cobrado por una nueva suscripción que ya no necesito.

Terrible actitud de cobrarte sin tu permiso y encima consiguiéndose de forma fraudulente la nueva tarjeta de crédito que poseo.

Terrible experiencia

21 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It routinely freezes and makes me lose…

It routinely freezes and makes me lose 10+ minutes of my work. The UI sucks. I cannot find things that I need, especially post-recording, even though I have used it routinely for years now. Whenever there's an update, I never know whether it will work or will it mess up my computer. I hate this app so, so much, but my work forces me to use it. Who's gonna give me minutes and hours of my life wasted using this piece of junk, ScreenPal, huh?

18 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worm alert

this is a horrible worm, after you install the program and lunch it, it simply runs over 20 times utilizing 100% of the available CPU and RAM memory, to the point that you cannot even turn of your PC. it simply feels like a scam

26 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Problem NOT solved

I have been trying to get help for the same problem form these people for going on two weeks. I put in a ticket, I get one email response and then they disappear. There is no way it should be this hard to get help. This has got to be some of the worst customer service I have ever encountered. And I'm not a free member.

1 de junho de 2022
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

Hi Phillip,
Thank you for taking the time to provide feedback. First of all, we are very sorry.

We strive to provide our users with a great experience. It doesn't sound like you were able to get the support that you needed in a timely manner. I've escalated this issue to our head of customer support, and you can also contact him any time at brad@screencast-o-matic.com.

Thank you again for sharing your experience. We want to make sure our team resolves these software issues for you quickly so you can continue to create and share videos with Screencast-O-Matic.

Avaliado com 5 de um total de 5 estrelas

More free features than competitors

Easy screen recorder and video editor with more free features than any competitor. Hosting and sharing videos is really nice too. I was using all their free tools, but then upgraded to get call-to-action buttons on my shared videos. Totally worth it!

19 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great classroom tool!

I have been using Screencast-O-Matic for some time now as an educator. I use it for everything from quick video feedback or clarifying directions for students to full lessons. I've found it to be very easy to use, with a good range of features for the price. It integrates with our LMS, the editing features are perfect for my needs, and the captioning options make it very easy to create accessible videos for our students.

19 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use!

I have found the screen recorder to be very easy to use, produces good quality video, and is a great value. I use it often to record, edit, and publish to YouTube. The built-in editor makes it really easy to clean up my audio and add text. They have a library of royalty-free music that’s really easy to use. Overall, a great app!

18 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy, intuitive screen recording

Very easy to use! Screen and webcam recording is intuitive, and I like that I can easily edit my recordings in the video editor. Automatic captioning makes it simple to add captions. Super affordable, too!

10 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stealing your money og you can not…

Stealing your money og you can not delete your own acount and card info. Their have no customer support or way of contacting them.

26 de fevereiro de 2022
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

We're sorry you had a bad experience with your account, and we'd like to help you get this issue resolved. Our customer support team can help you delete your account if you'd like to, or delete your credit card information if that's what you would prefer.

You can email our head of support directly at brad@screencast-o-matic.com for assistance. And you can reach out customer support team here for any other questions you have: screencast-o-matic.com/submit-a-ticket

Thank you for providing this feedback, and we hope we can help you resolve your issues soon.

Avaliado com 1 de um total de 5 estrelas

LYING TO YOU TO GET YOU INSTALL THEIR SOFTWARE

Making people waste their time. They claimed that the software could record even DRM protected videos too, but I had to waste my time downloading, installing & trying it, to find out that it couldn't!

5 de outubro de 2021
Avaliação não solicitada
logotipo da ScreenPal

Resposta da ScreenPal

We're sorry you had a negative experience with our software, and we'd like to help you resolve this issue if possible. You can reach out to our customer support team for assistance with your recordings here: screencast-o-matic.com/submit-a-ticket

Avaliado com 1 de um total de 5 estrelas

Horrible lying company!!

Horrible lying company!!! I bought their “lifetime” pro version and not only did I always have trouble loading it (it constantly needed updates and would force me to log into the website and even then refuse to open) a few years later they wrote and told me I needed to pay them:
I ALREADY DID!! Why did I have it for three-four years without payment if I had t already bought the lifetime membership!!! She said there was no membership associated with my email then abruptly cancelled my account. I was so freaking mad , if it was worth the time I’d take them to small claims but it’s not, I’m just going to find a better screen recorder that opens better with better features and oooohhhhh I’ll never use this company again

21 de julho de 2021
Avaliação não solicitada

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