Sculpd Avaliações 

154
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Terrible. Poorly constructed bras and basically a NO RETURN POLYCY. From Scuptd “At the moment, we don’t process returns for refunds. One of the reasons for this is due to sanitary and hygiene cons... Ver mais

Avaliado com 3 de um total de 5 estrelas

Both kits we ordered had huge problems that prevent us from creating our art project the textured kit came with the clay popped opened, in a mess, and dried when we opened the kit, rendering... Ver mais

Avaliado com 2 de um total de 5 estrelas

It's fun but poor quality… the clay breaks when the temperature changes.. The paint does not stick to the clay when it is dry, every time it breaks of in big pieces. It's cute to try for a first t... Ver mais

Avaliado com 5 de um total de 5 estrelas

The virtual lesson was fun and helpful and helped get the creative juices flowing! I took the pinch pot concept we worked on together and turned it into a fun center piece in my office to store my tab... Ver mais

Detalhes da empresa

  1. Loja de scrapbook

Escrito pela empresa

Home craft kits for adults, beginners and DIY creators. We’re bringing the joy of crafts into people’s homes, without the need to visit a studio. Step-by-step guides for beginners and all the material you need to make beautiful homeware and art at home. We’re inspiring people to create things with their hands that they can be proud of while bringing people together in the process.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(154)

44 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Christmas box

This kit was an ideal Christmas activity for any age we had a 8 , 15, 17, 40 and 50 year old doing this together. The steps by step instructions and videos were easy to follow. Plus all equipment, paints and glazed included. We have the gonks displayed all year round.

11 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Scupld Clay Kit

I’ve always been interested in getting into pottery but classes near me are expensive and book up fast. I ordered the sculpt kit after getting an Instagram ad. I’m usually slightly skeptical of any targeted ads from unknown brands but this has truly been great. My order arrived quickly and was packaged well. I have been having a blast making small, beginner friendly pieces and the instruction cards with inspiration have been a big help. It’s so great to have all the tools included and the only extra thing I bought was a clay rolling pin! Absolutely takes some practice but loving what I’ve made so far. Will definitely be ordering more clay when I run out.

3 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really beautifully presented kits and…

Really beautifully presented kits and clear instructions on how to use it all. I've bought the original Sculpd kit, extra clay and the candle varnish and I've absolutely loved creating different projects. Their Instagram is great for inspo too! Would highly recommend if you're looking for a new hobby, or something creative to do with friends and family.

12 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a fabulous company

What a fabulous company. High quality products with very easy instructions and a huge amount of online videos to inspire you. We have made some candles and a gorgeous lamp which has spurred us into experimenting with more clay creations.
I could do this all day.

6 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great air dry clay

Great air dry clay, it's a lot of fun to create with it! The customer service is also really friendly, I had issue with one delivery and they were super quick and efficient to fix the problem. Would recommend!

9 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best customer service I have had with a company.

Ordered a pottery kit and didn't receive a delivery email for a few days emailed them telling them it was a Christmas present for the wife and I was currently away . And received an email 5 minutes later from Giles who sorted it all out and was due to the delivery company having a high demand. They put my delivery to express free of charge and had it shipped out the next day and it arrived a day after. They also upgraded my kit to have the paints too. One of the best customer services I have had with a company and the fastest reply time I’ve ever had.

After reading the reviews below I would just email them if you haven’t received your delivery because it’s the delivery company, Not Sculpd. From the email I received it’s the delivery company’s having trouble with high demand in parcels. But if you email Sculpd they will help you out.

10 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never respond to my emails

Never respond to my emails. No update or information on the shipping delay. It’s really frustrating! As I’m not sure if it will arrive for Christmas.
I ordered their paints through Amazon which arrived the very next day. Doesn’t make any sense to me.

Bad customer service…

13 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No response...

My order is late and I have no idea if it will arrive before Christmas even though I ordered in plenty of time. Emailed the company 3 times to find out what the status is but no response at all.

19 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Missing part of order 12184

Hi!

I ordered 2 candle making sets with coloured pens. I only received 1 set of pens in the mail. Could you please send me the other ones as it’s a christmas present? Or refund me the costs? I’ve tried reaching your customer support through your website and phone but no answer.

Order number: 12184

Please let me know something asap.

Thanks

28 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order never arrived…

Ordered a kit for my daughter which never arrived. No reply to my emails. Terrible customer service. Wouldn’t recommend ordering from them.

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful clay

Awful clay. Such a waste of money, even on offer! It dries out so quickly, you’re against a clock trying to create something. And if you manage to create something, you’ll be lucky if it doesn’t crack by the time you get to painting it!

30 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Initially my kit came with some…

Initially my kit came with some problems (moldy, hard clay and lumpy white paint) but the issues were resolved almost immediately when i reached out to customer service. They sent me replacements to the items that were unusable. It’s rare to have great support for customers these days!

23 de maio de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Doesn't inspire much confidence...

So far my experience with this product has been less than reassuring. I ordered a large group set for €175 for my friend's hen. The website clearly states that shipping is between 2/3 days, however when you go to pay it cites the length as 7 days.
I ordered it anyway, as the hen was more than 7 days away. After a week and a half no email had come through with tracking. I emailed the company enquiring about my package, but no response.
The hen came and went without the sets.
I then received a tracking number a couple days later, but there was no information when I clicked in.
It's been 17 days since ordering.
I'm sure if the sets arrive they will be great fun etc, but I'm not sure it's worth the risk, I've heard some horror stories of the company never responding, or not processing refunds.
I would recommend getting this product through a third party seller, as I do think they seem like fun and complete sets.
Order at your own risk

22 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top Quality Customer Service

A couple of weeks ago, I ordered a Pottery Starter Bundle for a daughter who lives in another Province. Unfortunately something went wrong with the delivery and she did not receive it. So I emailed Sculpd to let them know.

Their response, from Giles in the Customer Service Team, was superb. I sent my email at 3.04pm and, just 27 minutes later, I received confirmation that a new order had been organized. It was delivered just three days later.

24 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Return and refund issues

After placing an order with Sculpd.co.uk, I decided to return it as I had a change of heart. However, the return process was not smooth, and unfortunately, I never received my refund of £94.40. Additionally, I did not receive any confirmation that the item had been received, and it was quite challenging to communicate with the company.

9 de fevereiro de 2023
Avaliação não solicitada

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