SealedUnitsOnline Avaliações 

3.689
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Website very informative and very straight forward to put in your requirements. Delivery was quick and sealed unit was spot on and at a very reasonable price. Had to make contact with one question... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really impressed with the ordering guide once we had worked out the size required which helped me feel confident in placing an order. Arrived as expected and have returned to order some more double... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sealed Units Online provide a bespoke service which provides high quality glazing units quickly, efficiently and at a very reasonable cost. Replacing a broken unit in a French door was a simple DIY jo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My second order for Double Glazing units from Sealed Units Online and it will not be the final one since I have two more to replace next year - very easy-to-use website making selection choices straig... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Vidros

Escrito pela empresa

Sealed Unit Ordering Made Easy! Providing Double Glazed Sealed Units to the trade and public. Great prices and excellent service.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(3.689)

510 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

replacement unit

I wanted a replacement unit and they made it exactly as requested with lead strips positioned exactly to the mm.

3 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Niall,

Thank you for your 5-star review! We’re delighted to hear your replacement unit was made exactly to your requirements and that the lead strips were positioned precisely as requested. It’s great to know we got the details just right!

We really appreciate your feedback and hope to help you again in the future.

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Good value

Good quality product, perfect size exactly as ordered

9 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Max,

Thank you for your 5-star review! We’re delighted to hear you were happy with the quality and that your unit was made to the perfect size, exactly as ordered.

We really appreciate your feedback and look forward to helping you again in the future!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Second order with this company and the…

Second order with this company and the same helpful service that I received first time around. Have now placed a third small order.

8 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Stephen,

Thank you for your 5-star review and for coming back to us for a second order! We’re delighted to hear you received the same helpful service as before, and it’s fantastic to know you’ve already placed a third order with us.

We really appreciate your continued custom and look forward to helping you again!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Helpful very informative service a…

Helpful very informative service a pleasant surprise from some of the suppliers that trade online these days. Would use them again .

26 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Terry,

Thank you for your fantastic 5-star review! We’re delighted to hear you found our service helpful and informative, and that we made a pleasant impression.

We really appreciate your kind words and are especially pleased to hear you would use us again. We look forward to helping you in the future!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

SUO6

SUO6
Delivered on time and all good when fitted. Was a good price.

21 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Mr Tuby,

Thank you for your 5-star review! We’re pleased to hear your order arrived on time, fitted well and was a good price. It’s great to know everything went smoothly from delivery through to installation.

We really appreciate your feedback and hope to help you again in the future!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

They were very helpful and communicated…

They were very helpful and communicated well when i needed to alter my sizes. Delivery was as stated and a great idea if you are in no hurry is free delivery in 21 days.
All in all very professional company

2 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Chris,

Thank you for your fantastic 5-star review! We’re delighted to hear our team were helpful and kept you well informed when you needed to alter your sizes. It’s also great to know your delivery arrived as expected and that you found our free delivery option useful.

We really appreciate your kind words about our service and professionalism, and look forward to helping you again in the future!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

The order process was straight forward…

The order process was straight forward and a great process too. Delivered as planned.

1 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Tom,

Thank you for your 5-star review! We’re delighted to hear you found the ordering process straightforward and that everything was delivered as planned.

We really appreciate your feedback and are pleased everything went smoothly. We hope to help you again in the future!

Best Wishes
Sealed Units Online

Avaliado com 2 de um total de 5 estrelas

Terrible customer service.

Price excellent. Quality seems fine.
Customer service is quite another matter though. Text following order promised delivery date within 48 hours. This never happened. Following the order tracking system which showed an estimated delivery date I tried phoning the company on 4 occasions but could get no reply. I emailed instead but was told there was a delay and the delivery would be another week after the estimated date. Any respectable company would keep the customer updated in such circumstances.

23 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Andrew.,

Thank you for your feedback. We’re pleased to hear you were happy with the price and quality of your order. Delivery times can occasionally be affected by circumstances outside of our control, and we’re sorry the delay was frustrating. We always do our best to keep customers informed when there are changes to the expected delivery timeframe. We appreciate you taking the time to share your experience.

Best wishes,
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Very efficient service.

Very efficient service.
Measurements were spot on. The unit arrived as requested and the price was significantly lower than we had been quoted locally. We are very happy and will definitely use SealedUnitsOnline again if the need arises. Thank you.

31 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi David,

Thank you for your fantastic 5-star review! We’re delighted to hear you were pleased with the efficiency of our service, the accuracy of the measurements and the quality of the unit. It’s also great to know you found our pricing competitive compared with your local quotes.

We really appreciate your kind feedback and continued trust, and we’ll be delighted to help you again should you need us in the future!

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Good price and delivered as described

Good price and delivered as described

3 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi David,
Thank you for your 5-star review! We're delighted to hear you were happy with the price and that your order was delivered as described. We really appreciate your feedback!
Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Arrived as described and on time

9 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Mr Barry,
Thank you for your 5-star review! We're pleased to hear your order arrived on time and exactly as described. We really appreciate your feedback!
Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Great value and quality

497945
I’m very happy with the glass thank you and it was a very competitive price too. Next year I will be replacing many blown units in my house and conservatory and will be sure to use you.

28 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Jon,
Thank you for your fantastic 5-star review! We're delighted to hear you're very happy with the glass and found our pricing competitive. It's great to know you'll be returning to us next year when you're ready to replace the remaining blown units in your home and conservatory. We really appreciate your trust and look forward to helping you with your future orders!
Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Easy to order and a quick turn around…

Easy to order and a quick turn around when given the option. Would use again. Thank you sealed units.

2 de setembro de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi,
Thank you for your 5-star review! We're delighted to hear you found the ordering process easy and were happy with the quick turnaround. It's great to know you'd use us again — we really appreciate your kind feedback and look forward to helping you in the future!
Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Good product - Good price

Had never fitted any sealed units before so it was all new to me. However, I found the website easy to use and ordering was a doddle. Found the prices to be very competitive and even had a free delivery option if willing to wait a few weeks. Unit fitted perfectly upon receipt. Very happy!!

10 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Tim,

Thank you so much for your fantastic review! We really appreciate you choosing us and taking the time to share your experience. It’s great to have you as a customer, and we hope to hear from you again in the future!

Best wishes,
Sealed Units Online

Avaliado com 1 de um total de 5 estrelas

What an awful experience

What an awful experience. Have used these people before with no issue, but not this time ! Ordered on 21.07 and paid for 10-15 day delivery. On 11.08 (15 working days) no units. (Don't try ringing to chase I tried 14 times over 3 days nobody answers the phone) Eventually after live chat was told delivery was 13.08. Nothing arrived, chased again to be told now 17.08. Nothing! Then told delivery 21.08, no that didn't happen. Then advised either 22.08 or 23.08. That didn't happen. On 24.08 I told them if not with me on that day I would get credit card company to do a charge back as it was now over a month since I ordered. Units arrived at about 17:00 !! They have refunded my 10-15 day delivery charge and 10% of order value, but my customer was going nuts to get his windows sorted, and once ordered they have you stuck with their awful delivery. Not at all impressed. Poor communication, not answering the phone, not replying to emails or offline chats. Avoid if you want your units delivered in less than 5 weeks !! My review disappeared after Sealed Units replied, so I have edited and added this last line in the hope that it will re-appear

24 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Patrick,
Thank you for taking the time to leave your feedback.

We are sorry to hear that you were disappointed with your experience on this occasion, particularly as you have ordered from us previously without issue.

We appreciate that the delivery took longer than the estimated timeframe and understand the frustration this may have caused. As a gesture of goodwill, the 10–15 day delivery charge was refunded and a further 10% of the order value was provided.

In relation to the communication and delivery arrangements, we appreciate your comments and these will be passed on to the relevant teams to help us improve our services moving forward.

We are pleased that the units were ultimately delivered and hope that, despite the delays experienced on this occasion, the quality of the products themselves met your expectations.

Best Wishes
Sealed Units Online

Avaliado com 4 de um total de 5 estrelas

Good product

Good product, good price - especially with summer discount. Slightly clunky communication on delivery date, in that you have to log in to your account to find out whether the estimated date has changed or not - an automatic email notifying the customer of updates would be a bonus.

18 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Tsu Do Nim,
Thank you for taking the time to leave us a 4-star review! ⭐️

We’re really pleased to hear you were happy with the quality of your unit and the price, and that you were able to take advantage of our summer discount.

We appreciate your feedback regarding delivery date updates. We understand how helpful it is to have clear and timely communication throughout the delivery process, and your feedback will be passed on to help us improve our service moving forward.

Thank you again for us— we really appreciate your business and hope to welcome you back in the future! 😊

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Couldn't be easier!

It was easy to order on line and the price was very competitive. Delivery was around when expected and the unit was unwrapped and so it was easily checked on delivery. Excellent!

3 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Paul,
Thank you so much for your fantastic 5-star review! ⭐️

We’re delighted to hear that you found ordering online easy, our pricing competitive, and that your delivery arrived as expected. We’re also pleased that the unit was unwrapped on delivery so you could check it over straight away.

Thank you for choosing us and for taking the time to share your experience. We really appreciate your support! 😊

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Double glazed window replacement

I’m very pleased with the double glazing using, which was exactly as I expected and fitted perfectly. Great to get rid of the unsightly blown window and I expect I’ll be ordering again from Sealed Units Online.

24 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Christopher,
Thank you so much for your wonderful 5-star review! ⭐️

We’re delighted to hear that your new double-glazed unit was exactly as expected and fitted perfectly. It’s great to know you’ve been able to get rid of that unsightly blown window and give it a fresh new look.

We really appreciate you choosing us, and we’d be delighted to help again whenever you’re ready for your next order. Thank you for your support! 😊

Best Wishes
Sealed Units Online

Avaliado com 5 de um total de 5 estrelas

Quality unit

Quality unit, custom made and delivered fast fast for a fair price. Would buy from again without hesitation.

18 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Martin,
Thank you so much for your fantastic 5-star review! ⭐️

We’re delighted to hear you were pleased with the quality of your custom-made unit, the speed of delivery and the price. It’s great to know everything met your expectations.

Thank you for choosing us and for your kind recommendation. We really appreciate your support and look forward to helping you again in the future! 😊

Best Wishes
Sealed Units Online

Avaliado com 4 de um total de 5 estrelas

Will use again.

Website was easy to use and gives you the price of unit as you are configuring. Had a little snag with my order but this was sorted out very quickly by a staff member called Tracey.

14 de agosto de 2026
Avaliação não solicitada
logotipo da SealedUnitsOnline

Resposta da SealedUnitsOnline

Hi Johann,
Thank you for your 4-star review! ⭐ We’re pleased to hear you found our website easy to use and liked being able to see the price update as you configure your unit.

We’re also glad that the issue with your order was resolved quickly and that Tracey was able to assist you. We really appreciate your feedback and hope to have the opportunity to supply you again in the future! 😊

Best Wishes
Sealed Units Online

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