We purchased a replacement double glazed frosted glass unit due to a blown seal in our bathroom window. The website was great and had all the information we needed to make our purchase. We are very ha... Ver mais
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Veja o que dizem as avaliações
The unit featured a Georgian Effect Leaded Diamond Pattern and it was a perfect fit, right down to the alignment of the patterns. I was really glad they took the time to ask additional questions b... Ver mais
First time using this company. Ordering was simple. Great choice of sizes etc available. Products arrived in good order apart from one tiny scratch on one of the three units that were delivered, othe... Ver mais
Got in touch with customer services to report an issue with one of the sealed units I ordered. The company couldn't have been more helpful. No problem. They sent me a replacement unit. All other un... Ver mais
Detalhes da empresa
Escrito pela empresa
Sealed Unit Ordering Made Easy! Providing Double Glazed Sealed Units to the trade and public. Great prices and excellent service.
Informações de contato
Sealed Units Online Limited, Connexions, 159 Princes St, IP1 1QJ, Ipswich, Reino Unido
- 01234 339800
- sales@sealedunitsonline.co.uk
- sealedunitsonline.co.uk
4,6
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da SealedUnitsOnline
HI Stephen,
Thank you for your 5-star review! ⭐ We’re pleased to hear you were happy with the quality of the product and that it arrived on time. We really appreciate your feedback and thank you for choosing us! 😊
Best Wishes
Sealed Units Online
Great service great price
29 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi David,
Thank you for your 5-star review! ⭐ We’re delighted to hear you were happy with both our service and our prices. We really appreciate your support and thank you for choosing us! 😊
Best Wishes
Sealed Units Online
Great service and great price
Great service and great price, would recommend.
29 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Lewis,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you were happy with our service and pricing. Your recommendation means a lot to us, and we really appreciate you choosing us! 😊
Best Wishes
Sealed Units Online
Second time I’ve used sealedunitsonline…
Second time I’ve used sealedunitsonline for replacement double glazed units . Both times units have arrived made up to the correct measurements. My only gripe is that their communication is a little lacking . Second order didn’t receive any communication regarding delivery date . Luckily the driver left the item in a safe location .
11 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Paul,
Thank you for taking the time to leave us your feedback and for choosing us again.
We’re pleased to hear you were happy with the units. We also appreciate your comments regarding communication and will take this on board as we continue to improve our service.
Thank you again for your continued support, and we hope to assist you again in the future.
Best wishes,
Sealed Units Online
Product was good quality and made to…
Product was good quality and made to the required specifications. It arrived in a reasonable time scale.
Strange delivery. No prior notification. Just left unexpectedly outside the front door. Didn’t ring the doorbell. No packaging. Just plain glass left against the wall. But overall very pleased. Will use again.
4 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Shaun,
Thank you for taking the time to leave your feedback. We’re pleased to hear you were happy with the quality of the glass and the overall service.
We’re sorry that the delivery was not as expected. We’ll pass your comments on to our delivery team.
Thank you again for your support, and we look forward to assisting you again in the future.
Best wishes,
Sealed Units Online
Ordering process easy to follow
Ordering process easy to follow, product is of good quality and reasonably priced. Delivery was reasonably quick.
13 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Paul,
Thank you for your kind feedback! We’re pleased to hear you were happy with your overall experience and the quality of the product.
We really appreciate your support and look forward to assisting you again in the future.
Best wishes,
Sealed Units Online
Replacement DG Unir
Replacement unit arrived on day stated - did not fit it straight away as it was for garage door, and another project was taken free time.
have given 4 stars (would have been 5) had it not been for a small piece of glass stuck to the bottom underside of unit. (Unit would not fit level in frame)
Found cause - removed glass fragment - Then fine.
Would use again - upper pane showing sign of blowing-so if summer sale is still on may replace
20 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Ken,
Thank you for taking the time to leave your feedback. We’re pleased to hear you were happy with the unit and would consider using us again.
We’re sorry to hear about the small piece of glass found underneath the unit. We appreciate you letting us know and will pass the feedback on to our production team.
Thank you again for your support, and we look forward to assisting you with any future glazing requirements.
Best wishes,
Sealed Units Online
Good quality units delivered quickly
13 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi John,
Thank you for your 5-star review! ⭐ We’re delighted to hear you were pleased with the quality of the units and that they arrived quickly. We really appreciate your feedback and your business! 😊
Best Wishes
Sealed Units Online
Double glazed Units
Easy to order on their web site. You get a automatic reply giving you a provisional delivery date. The units were delivered a couple of days after the provisional date.
The Double glazed units were exactly as specified.
Great!
12 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Miss Vogel,
Thank you for your fantastic 5-star review! ⭐ We’re really pleased to hear you found our website easy to use and that your double glazed units arrived exactly as specified. We appreciate your patience with the slight delay to the provisional delivery date and are delighted that you were happy with the finished units. Thank you for choosing us! 😊
Best Wishes
Sealed Units Online
Top quality on time!
19 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Mikk,
Thank you for your 5-star review! ⭐ We’re delighted to hear you were happy with the quality of your units and that they arrived on time. We really appreciate your feedback and your business! 😊
Best Wishes
Sealed Units Online
Great service
Great service. Good quality, units measured perfectly. Well packaged for shipping. Good price. Will definitely use again.
1 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear you were happy with the service, quality and pricing, and that the units were measured perfectly.
It’s wonderful to know you’ll use us again — we really appreciate your support! 😊
Best Wishes
Sealed Units Online
Accurate sizes and a good price
Accurate sizes and a good price. Delivery wasn’t advised but within timescale
14 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you for your 5-star review! ⭐ We’re pleased to hear you were happy with the accurate sizing and competitive price, and that your order arrived within the expected timescale. We appreciate your feedback and hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Easy to use website but images of…
Easy to use website but images of texture could be improved. Fast delivery time and great prices. Units are of a really good quality and have had no issues with them!
15 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Billy,
Thank you for your fantastic 5-star review! ⭐ We’re really pleased to hear you found our website easy to use, were happy with the fast delivery, competitive pricing and quality of the units, and have had no issues with them.
We also really appreciate your feedback regarding the textured glass images. We’ll certainly take this on board as we’re always looking for ways to improve the website and make choosing the right glass easier. Thank you again for your support! 😊
Best Wishes
Sealed Units Online
Disappointing Service
You sent a duplicate of my first order which was the wrong size!!!
I’m still waiting for the second order to materialise!!!
18 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Carl,
Thank you for your review. We’re sorry to hear about the confusion with your orders and appreciate your patience while waiting for the replacement.
We can confirm that the second order is scheduled for delivery today, and we hope this resolves the issue for you. We understand that waiting for the correct unit can be frustrating, and we appreciate you bringing your experience to our attention. Your feedback has been noted and will be used to help us improve our service and communication going forward.
We hope the delivery today gets everything back on track, and thank you for your patience.
Best Wishes
Glass Delivered
2 units received with no problems.
I ordered 2 units which arrived with no problems and were both accurately sized.
I’d say they were good value for money and I’d use them again in the future. 👍
10 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Rich,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear that both units arrived safely, were accurately sized and offered great value for money. It’s wonderful to know you’d choose us again, and we really appreciate your support!
Best Wishes
Sealed Units Online
Excellent service
Excellent service, easy to order , ordered it online, simple instructions took about ten days, fitted straight in( obviously due to my expert measuring 🤣😂) definitely would recommend and use again.
5 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you so much for your fantastic 5-star review! ⭐ We’re really pleased to hear that you found ordering online so easy and that your units arrived within the expected timeframe and fitted perfectly. Of course, we have to give full credit to your “expert measuring”! 🤣😂
Thanks again for the recommendation — we’d be delighted to supply you again in the future! 😊
Best Wishes
Glass Delivered
Great products - Great Prices - Comms could be better
The ordering process is easy and the website is clear, even for someone who has never fitted a glass panel before. I find that their prices are very reasonable and the free delivery is great. The quality of the glass that arrives is excellent.
Only one issue with them is the communications related to delivery date. The first (provisional) date they offer expired and I had to email to ask, second (provisional) date expired and I had to email again. They said they would contact me as soon as the van was loaded, with a firm delivery date/time. By the time I spoke to them again, the van had already left. There was no comms to say it was being loaded, no comms to offer a date until I asked. That will be something they need to work on but the rest of the process is great.
7 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Nathan,
Thank you for taking the time to leave such a detailed review and for your 4-star rating! ⭐ We’re really pleased to hear that you found our website and ordering process clear and straightforward, particularly as a first-time glass panel customer. It’s also great to hear you were happy with the pricing, free delivery and quality of the glass.
Your feedback is very helpful, and we’ll be reviewing how we communicate delivery updates to make sure customers are kept better informed.
We really appreciate your honest feedback and are pleased that, overall, you were happy with your experience. We hope to have the opportunity to supply you again in the future! 😊
Best Wishes
Sealed Units Online
I have always used Sealed Units Online…
I have always used Sealed Units Online and if I buy a dozen units or just one, I get the same level of service and prices that cant be beat. The units are perfect and manufactured to how exactly you requested.
3 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Andy,
Thank you so much for your fantastic 5-star review! ⭐ It’s wonderful to hear that you’ve continued to choose Sealed Units Online and that you receive the same high level of service whether you’re ordering one unit or a dozen.
We’re especially pleased to hear that you’re happy with the quality, pricing and accuracy of the units we manufacture to your exact specifications. Your continued support means a great deal to us, and we look forward to supplying you again! 😊
Best Wishes
Sealed Units Online
Easy process end to end
Easy process end to end, easy to select exactly what you want at a good price. Only slight niggle was the estimated delivery, appreciate it is what it is and estimate. But when it changes it would be good to recieve some form of update text/email.
20 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Chris,
Thank you for your 5-star review! ⭐ We’re really pleased to hear that you found the ordering process straightforward, with plenty of options to select exactly what you needed at a great price.
We also really appreciate your feedback regarding delivery updates. We completely understand how helpful it is to be kept informed when an estimated delivery date changes, and we’ll certainly take your comments on board.
Thanks again for choosing us and for taking the time to leave your feedback! 😊
Best Wishes
Sealed Units Online
Really liked the free (wait a while)…
Really liked the free (wait a while) delivery. Unit is as ordered and good quality. Web site was easy to use. Think it would be worth highlighting free delivery as other retailers appear cheaper then wack on delivery costs.
18 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Gary,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear that you were happy with the quality of your unit and found our website easy to use.
We’re especially pleased that our free delivery option worked well for you — and we completely agree that it’s important to make this clear when comparing prices, as delivery charges can make a big difference to the final cost. We’ll certainly take your suggestion on board!
Thanks again for your support and for taking the time to leave such helpful feedback. 😊
Best Wishes
Sealed Units Online
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