We purchased a replacement double glazed frosted glass unit due to a blown seal in our bathroom window. The website was great and had all the information we needed to make our purchase. We are very ha... Ver mais
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Veja o que dizem as avaliações
The unit featured a Georgian Effect Leaded Diamond Pattern and it was a perfect fit, right down to the alignment of the patterns. I was really glad they took the time to ask additional questions b... Ver mais
First time using this company. Ordering was simple. Great choice of sizes etc available. Products arrived in good order apart from one tiny scratch on one of the three units that were delivered, othe... Ver mais
Got in touch with customer services to report an issue with one of the sealed units I ordered. The company couldn't have been more helpful. No problem. They sent me a replacement unit. All other un... Ver mais
Detalhes da empresa
Escrito pela empresa
Sealed Unit Ordering Made Easy! Providing Double Glazed Sealed Units to the trade and public. Great prices and excellent service.
Informações de contato
Sealed Units Online Limited, Connexions, 159 Princes St, IP1 1QJ, Ipswich, Reino Unido
- 01234 339800
- sales@sealedunitsonline.co.uk
- sealedunitsonline.co.uk
4,6
Excelente
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have always used Sealed Units Online…
I have always used Sealed Units Online and if I buy a dozen units or just one, I get the same level of service and prices that cant be beat. The units are perfect and manufactured to how exactly you requested.
3 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Andy,
Thank you so much for your fantastic 5-star review! ⭐ It’s wonderful to hear that you’ve continued to choose Sealed Units Online and that you receive the same high level of service whether you’re ordering one unit or a dozen.
We’re especially pleased to hear that you’re happy with the quality, pricing and accuracy of the units we manufacture to your exact specifications. Your continued support means a great deal to us, and we look forward to supplying you again! 😊
Best Wishes
Sealed Units Online
Easy process end to end
Easy process end to end, easy to select exactly what you want at a good price. Only slight niggle was the estimated delivery, appreciate it is what it is and estimate. But when it changes it would be good to recieve some form of update text/email.
20 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Chris,
Thank you for your 5-star review! ⭐ We’re really pleased to hear that you found the ordering process straightforward, with plenty of options to select exactly what you needed at a great price.
We also really appreciate your feedback regarding delivery updates. We completely understand how helpful it is to be kept informed when an estimated delivery date changes, and we’ll certainly take your comments on board.
Thanks again for choosing us and for taking the time to leave your feedback! 😊
Best Wishes
Sealed Units Online
Really liked the free (wait a while)…
Really liked the free (wait a while) delivery. Unit is as ordered and good quality. Web site was easy to use. Think it would be worth highlighting free delivery as other retailers appear cheaper then wack on delivery costs.
18 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Gary,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear that you were happy with the quality of your unit and found our website easy to use.
We’re especially pleased that our free delivery option worked well for you — and we completely agree that it’s important to make this clear when comparing prices, as delivery charges can make a big difference to the final cost. We’ll certainly take your suggestion on board!
Thanks again for your support and for taking the time to leave such helpful feedback. 😊
Best Wishes
Sealed Units Online
Good product, delivered a few days late
Good product and delivered a few days after target date but a small issue in the bigger picture. Maybe it helps with a faster customer service response time as no replies to my follow up of my delayed order. But like most businesses I suspect there’s not enough staff, that’s what the answerphone implied! But I will come back as the product was good value .
3 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you for taking the time to leave your review and for your 4-star rating. ⭐ We’re pleased to hear that you were happy with the product, the value for money and that you’ll be coming back to us in the future.
Your feedback regarding customer service response times is genuinely appreciated, and we’ll certainly take this on board as we continue to improve the service we provide.
Thank you again for your understanding and for choosing us — we look forward to supplying you again! 😊
Best Wishes
Sealed Units Online
Same as previous review
Same as previous review, we ordered our glass on 20th July for 10-15 working day delivery when called they promised the 12th August we followed up on 11th August to be told there’s a delay and our glass will be delivered Sunday 16th August 4-6pm… no glass and no communication from the company !! - it has now been delivered after chasing the company via email who at first said it was dispatched and a driver would be with us this afternoon to it swiftly changing to he will be with you in an hour. They have sent the delivery fee of £20 to be refunded but feel more compensation is required due to the lack of communication and mess about on their side.
16 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Maddie,
Thank you for taking the time to leave your review. We’re sorry that your order was not delivered within the original estimated timeframe and appreciate that the changes to the delivery arrangements and communication caused frustration.
We can confirm that your order has now been delivered and that the £20 delivery charge has been refunded. We’re disappointed that your experience fell short of expectations and apologise for the inconvenience caused.
We appreciate your feedback and will take your comments regarding delivery communication on board as we continue to review and improve our service.
Thank you for your patience while we worked to get your order delivered
Best Wishes
Sealed Units Online
I have waited 2 and 1/2 weeks for an…
I have waited 2 and 1/2 weeks for an order that was paid for express delivery. Again nobody answered the phone, just an automated message. I am fuming, 8 calls, 6 emails, 2 WhatsApp messages. One email back to say sorry, logistics, supply problem, delivery has been rescheduled. It has not turned up. Again hired a tradesman to fit and have had to pay half as a retainer.. Its diabolical and no way to run a company. Update: The unit was delivered 1 day after I wrote this post, call me cynical.......
15 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you for taking the time to update your review. We’re sorry that your order took longer than expected to arrive, particularly as you had paid for express delivery, and we understand the frustration this caused.
We can confirm that the unit was subsequently delivered, and we apologise for the inconvenience caused by the delay.
We appreciate your feedback regarding the communication and difficulties you experienced in obtaining an update. We’re continually reviewing our processes to improve the service we provide and ensure customers are kept better informed when unexpected delays occur.
Thank you for your patience, and we’re pleased that your unit has now arrived safely.
Best Wishes
Glass Delivered
An easy ordering experience and an…
An easy ordering experience and an excellent product.
11 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Andrew,
Thank you for your review! We’re really pleased you found the ordering process easy and were happy with the product. We really appreciate your feedback!
Best wishes,
Sealed Units Online
Excellent Service. Highly recommended
The service was excellent and very quick. Glass hand delivered! Rather than blindly cut they contacted me about something that was not clear prior to cutting which was excellent service.
24 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Barry,
Thank you for the great review! We really appreciate your kind words and are glad you were happy with the service. It was a pleasure to help!
Best wishes,
Sealed Units Online
Very good service,used twice now and…
Very good service,used twice now and will always use in future,and great free delivery if your not in any hurry.
31 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi John,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear you’ve used us twice and plan to come back again in the future. We really appreciate your support, and we’re glad you’ve been able to take advantage of our free delivery service too.
We look forward to helping you again!
Best Wishes
Sealed Units Online
Great service / price and communication
Great service / price and communication
8 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Jackie,
Thank you for your 5-star review! ⭐ We’re really pleased to hear you were happy with our service, pricing and communication. We truly appreciate your feedback and look forward to helping you again in the future! 😊
Best Wishes
Sealed Units Online
Very good product at a very good price
Very good product at a very good price. I’d definitely use again and would recommend them to anyone want replacement units.
1 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Ian,
Thank you for your fantastic 5-star review! ⭐ We’re so pleased to hear you’re happy with the quality of your replacement units and found them to be great value for money. We really appreciate you choosing us and for recommending us to others. We look forward to helping you again in the future! 😊
Best Wishes
Sealed Units Online
Window unit was exactly as ordered and…
Window unit was exactly as ordered and fitted perfectly.
Thank you A
6 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Colin,
Thank you for your 5-star review! ⭐ We’re delighted to hear that your window unit was made exactly to your requirements and fitted perfectly. We really appreciate you taking the time to leave such positive feedback, and we hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Very good product
Very good product, well made and arrived on time
11 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Dale,
Thank you for your 5-star review! ⭐ We’re delighted to hear that your window unit was exactly as ordered and fitted perfectly. We really appreciate you taking the time to leave us your feedback. Thank you for choosing us! 😊
Best Wishes
Sealed Units Online
made exactly to our measurements
made exactly to our measurements, we fitted them with no problem, really pleased with the product.
17 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hello,
Thank you for your fantastic 5-star review! ⭐ We’re so pleased to hear that your units were made exactly to your measurements and fitted without any problems. It’s great to know you’re really happy with the product. Thank you for choosing us, and we hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Good value and delivered to your door
First time using SealedUnitsOnline. Ordering very straight forward. Opted for the long delivery time to save costs. Then when projected delivery date was approaching I called them to understand when it might be delivered. And this is why I scored 4 stars rather than 5, my glass was on a van doing a 3 day delivery route and the ability of the office to tell me when it would be delivered was a 'guess'. The glass was delivered safely whilst I was out and placed in the porch as instructed by a handwritten note I left on my front door. The glass was perfect.
7 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Jonathan,
Thank you for taking the time to leave us a detailed review and for choosing us for your first order. We’re really pleased to hear you found the ordering process straightforward, that your glass arrived safely and that the units were perfect.
We’re sorry that we weren’t able to give you a more accurate delivery time when you contacted us. With our longer delivery service, deliveries are planned across multiple routes, so unfortunately we can sometimes only provide an estimated timeframe.
We really appreciate your feedback and are pleased that, overall, you were happy with your order. We hope to have the opportunity to help you again in the future! 😊
Best Wishes
Sealed Units Online
Replacement picture glass
I order a sheet of glass to replace a broken picture frame and accidentally ordered the wrong size. It was so quick and easy to change the order and I wasn't charged any extra even though the amended order was bigger. No hassle, great price and lovely customer service.
1 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Ellie,
Thank you so much for your fantastic 5-star review! ⭐ We’re really pleased we could make changing your order quick and hassle-free, especially after the size mix-up. It’s great to hear you were happy with the price and customer service too. Thank you for choosing us, and we hope to help you again in the future! 😊
Best Wishes
Sealed Units Online
Quality product at competitive price
Quality product at competitive price. 2nd order. There will be more !
7 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Nigel,
Thank you for your fantastic 5-star review! ⭐ We’re delighted to hear you’re happy with the quality and competitive pricing. It’s great to have you back for your second order, and we’re even happier to hear there will be more! We really appreciate your continued support and look forward to helping you again. 😊
Best Wishes
Sealed Units Online
Great service.
Second time we have ordered and had two good experiences with SealedUnitsOnline. Would recommend and would definitely use again.
27 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi James,
Thank you so much for your 5-star review! ⭐ We’re delighted to hear you’ve had two great experiences with us. We really appreciate your recommendation and your continued support, and we look forward to helping you again with your next order! 😊
Best Wishes
Sealed Units Online
Did their job no fuss
Did their job no fuss. Delivered to remote postcode without wasting time and cancelling order like others
1 de agosto de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi David,
Thank you for your 5-star review! ⭐ We’re really pleased we could provide a straightforward service and deliver to your remote postcode without any hassle. We appreciate you choosing us and are glad we could make the process easy from start to finish. 😊
Best Wishes
Sealed Units Online
I purchased 3 sealed units from Sealed…
I purchased 3 sealed units from Sealed Units Online and found them to be very proffesional. The sealed units were delivered ontime with no problems. Very pleased with the product and would definately use them again.
23 de julho de 2026
Avaliação não solicitada
Resposta da SealedUnitsOnline
Hi Terence,
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear you were pleased with the service, delivery and quality of your sealed units. It’s great to know everything arrived on time and without any problems. We really appreciate your kind words and would be very happy to help you again in the future! 😊
Best Wishes
Sealed Units Online
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