Sea Sense Flip Flops Avaliações 

138
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered and paid Flipflops on the 3 September from sea sense. I received the confirmation and the payment left my account the same day. I enquired via email regarding the status of my order o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Hello, I’m very disappoined because my order n. 10978 whitch I placed on jul 18. 2023 still hasn’t arrived. I contacted you via formular on your website but no response.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Update: I have received excellent customer service from Sea Sense, but sadly after trying the replacement pair sent to me, I have experienced the same rubbing issue. Clearly, their flip-flops don't... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Saw these flip-flops being advertised on Instagram, being somewhat of a flip flop fan and passionate about keeping our oceans clean, I bought a pair. They arrived within 2 days of ordering and I ha... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Atacadista de Calçados
  4. Design de Moda
  5. Loja de Acessórios de Moda
  6. Loja de Calçados

Escrito pela empresa

100% biodegradable and 100% happy feet. We are fed up with plastics. So, we decided to make the most sustainable, eco-friendly product we can for you. Made from natural rubber, our flip flops are comfortable and durable and we use profits from the sale of each pair to collect 500 ocean-bound plastic bottles from some of the most polluted waterways and coastlines in the world.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(138)

1 avaliação nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Great Idea

I have given 4 stars rather than 5 as I have had to return the flip flops which may be entirely my fault rather than the product, I am now waiting for the refund. The communication is excellent, the packaging just right and the idea behind these flip flops is admirable. I hope Sea Sense will be widely supported just as they deserve to be.

29 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, had to return my Flip-flops for a larger size the whole process was efficient from start to finish. Now I have a great pair of Flip-flops to go with a great cause to help clear up our waters world wide. Thank you seasense.

29 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Amazing company

Too many good things to say!

I was so excited to discover Sea Sense, because I needed a pair of flip flops but hated the idea of buying anything plastic. I was thrilled that Sea Sense not only uses biodegradable rubber, but actually removes plastic from the most polluted waters. Imagine my disappointment when the first pair I ordered didn't fit (size up!) and then my ideal colour sold out... I waited weeks, but that colour never came back into stock, and when I ordered my second favourite, received a message that the website had had a glitch and these were out of stock too! In an incredibly kind and unexpected gesture, Sea Sense not only refunded me but also sent a new, gift pair in my size, to make up for the waiting and disappointment. They are beautiful, fit perfectly, and will be a pleasure to wear every time. I've been so impressed by the friendliness of their customer service as well as the work they do, and will absolutely recommend them to everyone I know, and buy from them in future whenever I can. Our world needs more companies like Sea Sense!

28 de julho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Make sure to size up. One off issues resolved well.

Sizing seems to be way off - measuring as they say on the website suggests a size that is at least 2 too small. Service is poor - 3 days with no response to emails. No dispatch email as they claim they will send.

Courier was rubbish too - can’t entirely blame them for that but they did choose Hermes who aren’t well regarded.

EDiT: true to their word (see reply) I have received both a refund and a replacement pair. Based on other reviews this does seem a genuine case of courier issues and email problems and service since has been excellent.

I still suggest being careful with sizing however the flip flops are well made and very comfortable.

27 de julho de 2022
Avaliação não solicitada
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Dear Mike,

We have just emailed. Your email re the sizing was found in a spam folder, I'm not sure how that happened.​​

We will send out a new pair tomorrow, next day delivery, so that you will have them for Friday.

We will also be refunding your order in full, as this is not what we expect from our courier. I can only apologise profusely for the service in this instance, this is never our intention. We pride ourselves on our customer service.​​

If you have any other questions, please let us know.​​ We shall send the tracking number as soon as your flip flops are in the post tomorrow.

Avaliado com 5 de um total de 5 estrelas

Wow having been wearing Haviannas for…

Wow having been wearing Haviannas for years I'm glad I made the choice to move to a more sustainable footwear.

These Sea Sense are super comfortable and really great quality.

They float so excellent on the water and fit wise I was advised to size up. Which I did and they are a great fit! Slightly heavier but feel a lot more durable which you don't mind!

Really happy I made the jump and advice via Instagram was quick and excellent.

20 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect flip flops

Perfect flip flops. If flip flops this good can be made from biodegradable materials, why are we still making plastic ones!!!

10 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent customer service to match an excellent products.

I wanted to make a more conscious purchase to replace my old flipflops this year and I'm so glad I found Sea Sense. There was an issue with the colour I'd chosen and Luke was very honest as well as transparent about the options. They arrived promptly within a few days. The quality is very high and they are very comfortable. They look like they will last. I highly recommend Sea Sense and you'll be helping the environment too - what's to loose?

7 de junho de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Very happy to support a business with a great ethos. Easy to order, quick delivery, looks good. But disappointed that when flip flops arrived the sole / toe separater wasn't aligned on the bottom of the shoe which meant they weren't easy to walk in, which made me wonder about quality control. Other than that great product, really wish they had lived up to expectations.
Update 16th June. After posting the review above Sea Sense reached out, and without me asking immediately sent out a new pair (which were perfect!) So impressed with the level of customer care and attention given to feedback that I have amended my review as very few companies would ever be so prompt in actioning a replacement (without even asking.) Excellent customer service. Thank you

6 de junho de 2022
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Thanks so much for taking the time to leave us a review. We are so disappointed that the flip flops did not meet your expectations. We have reached out to you via email to resolve this issue and to ensure you have happy feet asap.

Avaliado com 5 de um total de 5 estrelas

I wear my seasence flip flops daily and…

I wear my seasence flip flops daily and find them very comfortable, even better that I can wear them knowing they are doing something to take plastic out of the ocean

28 de maio de 2022
Avaliação não solicitada
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Thanks so much for your kind words, we are so happy that you love them!

Avaliado com 4 de um total de 5 estrelas

The post between toe needs to be little…

The post between toe needs to be little bit further forward, seems slightly in wrong place

28 de maio de 2022
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Dear Carol, thanks so much for your feedback.

It might be that you need a larger size, we always recommend one size up. If you'd like to try a size up please email us - hello@seasenseflipflops.com - we always cover the postage on exchanges and returns.

We would love the opportunity to make sure you have the perfect fit.

Avaliado com 5 de um total de 5 estrelas

You sent me the wrong size I ordered 7…

Dear Luke.
Well what can I say. Such amazing service. I git home tonight and my son gave me a package saying that you sent someone to deliver my Flip Flops by special delivery for my holiday. I have never had such good service making me feel so important and ensuring I had them before the 5th. Thankyou so much. I love the red and the fit perfect. 😍

28 de maio de 2022
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

​Dear Karen, we hope this finds you well and thanks for your feedback.

Having looked at your comment, we went straight into your order details. You mention in your review that you ordered a Size 7, whereas in fact you ordered a Size 6. ​In our size guide we recommend ​ordering a size up, so you did in fact receive a pair that would have been a perfect fit for someone with Size 5 feet. ​​

We always offer free returns and exchanges, so we would be more than happy to rectify this situation, however you may wish to proceed. ​​

We would love to be able to resolve this situation if at all possible. We have sent you an email, so please let us know what you'd like to do moving forwards.

Avaliado com 5 de um total de 5 estrelas

Great flip flops and helpful for the environment

I brought these flip flops from sea sense and they are amazing. The customer service is on point and really good. The flip flops are very comfortable and they help save the environment by not using any plastic in their flip flops. The colour is lovely and it fits me perfectly. It doesn’t rub on my feet and it feels very soft. I highly recommend and want to get more colours :)

18 de maio de 2022
Avaliação não solicitada
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Thanks so much for your kind words, we are thrilled that you love your new flip flops!

Avaliado com 5 de um total de 5 estrelas

Wonderful customer service and great…

Wonderful customer service and great flip flops!
The Sandy gold flip flops I ordered didn’t pass a quality inspection so the owner emailed me to ask whether I wanted to receive these ones and a refund, or receive the faulty pair and an alternative in my size. I decided to take the latter option.
The flip flops are so comfy, even for my wide feet. I really can’t tell where the fault is either so I’ve got two lovely pairs of flip flops whilst supporting their mission to clean the oceans.
Can’t recommend them enough!

4 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick service and fast delivery

Quick service and fast delivery. Premium product which has the added bonus of helping to clear the worlds oceans of plastic. Looking forward to showing off my flip flops on the beach

1 de maio de 2022
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Thanks for your kind words, Lisa! We are so happy that you love them! Here's to happy feet this summer!

Avaliado com 5 de um total de 5 estrelas

Superb on all counts

Absolutely superb on all counts. Very easy order process. Rapid delivery and high quality product that exceeded already high expectations. Thank you very much to the SeaSense team! Keep up the good work.

22 de abril de 2022
Avaliação não solicitada
logotipo da Sea Sense Flip Flops

Resposta da Sea Sense Flip Flops

Thanks you so much! We are so glad that you love our flip flops!

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