I would give 10 stars if I could. Debra, the manager at the Crouch End shop, was absolutely outstanding. She was so kind, and went the extra mile to help me with an item; looking up my receipt on th... Ver mais
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Veja o que dizem as avaliações
Was considering season knives for a while for work, I decided to try the Season 2 chefs knife and although it came beautifully boxed and presentation was lovely, when I went to use the knife it felt q... Ver mais
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It was such fun learn to cook new food in a local kitchenware shop that i have bought in many times. Danielle and Debra were extremely welcoming and friendly. We met other local people and the food wa... Ver mais
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Thanks Danielle & Debra Danielle a fantastic cookery class! The food was delicious, and the recipes easy to follow again at home. The shop is excellent, with lovely and knowledgeable staff and great... Ver mais
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Detalhes da empresa
Escrito pela empresa
Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. That's what Season sells - cookware built to last, chosen or designed by people who actually cook. No fake claims, no fad products, no cheap things that let you down twice: once when they break, and every day before that. We design our own ranges. Season S4 knives, forged to hold an edge and balanced for real kitchens. End grain chopping boards that protect your blade and last for decades. Tri-ply stainless steel pans that heat evenly and take a lifetime of use. Cast iron casseroles in colours you'll want on the table, not hidden in a cupboard. Alongside them, a full cookshop range: bakeware, tableware, coffee makers, and the brands we've tested and trust. Buy from us and you get what goes with it - how to use it properly, how to care for it, and honest advice from people who know what they're talking about. Our recipes and guides are written by cooks, not copywriters. Shop online with delivery across the UK, or visit us in one of our four London stores: Balham, Crouch End, Islington and West Hampstead. Our cooking school runs classes from the stores, helping home cooks build real confidence, step by step. Seen something for less elsewhere? Tell us. We'll see if we can match it. Cook like it matters.
Informações de contato
West End Lane, NW6 1SD, London, Reino Unido
- 020 8185 0257
- hello@seasoncookshop.co.uk
- seasoncookshop.co.uk
4,6
Excelente
146 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent in every way
Excellent in every way! Fabulous range of quality products, great pricing. Above all, first class helpful service over the telephone to answer our questions. Despatch/delivery prompt and efficient and the goods very, very well packaged. Will deal with Season again and highly recommend them.
9 de dezembro de 2020
Avaliação não solicitada
Resposta da Season
Thanks so much for taking the time to write such a positive review Michael. It's not just 'sales' to us - we're staffed by chefs and cooks who actually care about what they're doing and our customers, so it gives everyone a big smile when it's recognised!
Resposta da Season
Thank you Nicole! Happy carving!
Fantastic response after a problem
So after an issue with the item I received I had a call from the Director and we've found a way to resolve it quickly without fuss. Very refreshing customer experience that's rare in online retail.
8 de dezembro de 2020
Resposta da Season
Thanks so much for taking the time to post this Mark. We do love a happy ending!
Best wishes,
Jason
Excellent value
Excellent value, delivered promptly and a superb product. Well worthy of five stars!
8 de dezembro de 2020
Resposta da Season
Thanks so much Clarke!
Excellent service!!
2 de dezembro de 2020
Resposta da Season
Thanks for taking the time to post a review JC!
Really prompt and efficient delivery
Really prompt and efficient delivery! Couldn’t fault it
2 de dezembro de 2020
Resposta da Season
Thanks so much for taking the time Lulu!
Resposta da Season
Thanks for taking the time to leave a positive review Jack!
Still waiting for my order or any…
Still waiting for my order or any information about the order. Wrote an email to enquire and no response. Ordered 14 days ago, but nothing as yet.
18 de novembro de 2020
Avaliação não solicitada
Resposta da Season
Hi Chris. So sorry we didn't reply to your email. Some of our staff were staying at home over the Covid thing, we had a major influx of enquiries, and this one slipped through the net. Poor service on this occasion, and our heartfelt apologies. I believe the team have since been in touch with you and your order is going out today to be with you tomorrow, but if you have any further issues, please feel free to reach out to me at jason@seasoncookshop.co.uk Many thanks for your patience, Jason
Excellent
Great service and price. Set of knives ordered at 11pm and posted out the next morning for next day delivery. You can’t really ask for more.
Items were packaged really well.
Thank you.
13 de novembro de 2020
Avaliação não solicitada
Resposta da Season
Thanks so much for taking the effort to leave such a positive review Karen - it means a lot to all the staff here!
Having problems with communication with this company not answering phone or replying to emails
Having problems with communication with this company
9 de novembro de 2020
Avaliação não solicitada
Resposta da Season
Hi Elizabeth. So sorry to hear of your difficulties in contacting us. The stores are sometimes very busy, so we'll admit the phone sometimes doesn't get answered when we're with customers. I haven't seen an email from you, but if you would like to forward the email to me at jason@seasoncookshop.co.uk we will be happy to help. All the best, Jason
Highly recommend this Company
Highly recommend this Company; their customer service is first class!
7 de outubro de 2020
Avaliação não solicitada
Great product at a good price
Great product at a good price, good communication, delivered on time the next day.
8 de julho de 2020
Avaliação não solicitada
Excellent service
Excellent service, product and communication.
7 de julho de 2020
Avaliação não solicitada
Resposta da Season
Thanks for the positive comments Joe. So glad you enjoyed shopping with us. Hope to hear from you again soon!
Ordered 4 Leonardo white wine Puccini…
Ordered 4 Leonardo white wine Puccini glasses, very good quality, excellent! recommend.
1 de julho de 2020
Avaliação não solicitada
Resposta da Season
So glad you like them Michael! Couldn't agree more - they're a bit different without being gimmicky - entirely beautiful. Cheers!
Great experience
Great customers assistance, focused on give rapid solution, kept updated about my order and delivery time was extraordinary. Thank you Jason.
30 de junho de 2020
Avaliação não solicitada
Excellent all-round.
Kept me informed.
Competitive price
Well packaged
Dispatched quickly.
21 de junho de 2020
Avaliação não solicitada
Faultless
Ordered some Wusthof knives after years of wanting some which have exceeded every expectation I had of them. The customer service was amazing, there was a slight delay as they were out of stock when I ordered but stock was back in within a couple of days and they kept me updated the entire time. The box and packaging was immaculate, I'm so used to receiving damaged, ripped parcels but this didn't have so much as a scratch on it. Very excited to use Season again!
17 de junho de 2020
Avaliação não solicitada
Resposta da Season
Thanks so much for the positive comments Luke. We're very excited to have you as a customer!
Great service
17 de junho de 2020
Avaliação não solicitada
Resposta da Season
Thanks for taking the time to leave a positive comment Kieran.
Highly recommended Scanpan stockist
Excellent service from this company by mail order. I ordered a new cooks pan by Scanpan and due to demand it was out of stock. Nathalie kept me fully informed and offered a refund if I didn’t want to wait. As it turned out there was only a small delay and I am delighted with my new pan. Scanpan are an excellent company and their non stick pans are the best in my opinion. An interesting selection of other brands also available online including If you care baking parchment and cupcake papers. Will certainly use again and would recommend.
30 de maio de 2020
Avaliação não solicitada
Excellent customer service
Excellent customer service. Beautiful cutlery, sent out immediately after order. Very happy customer. Thank you.
20 de maio de 2020
Avaliação não solicitada
Resposta da Season
Thanks so much for taking the time to leave a positive review Carol. Bon appetit!
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