Secrets Shop Avaliações 426

Fast and efficient service

Excellent service

Helpfull, great communication

A1 great experience

Great quality, fast delivery, brilliant service.

Excellent customer service.

Very pleased 😁

A very professional approach to such a sensitive topic. They provided detailed advice on products for beginners over the phone and selected the perfect product. Thanks to Emily.

Package arrived on time and the product worked great apart from one of the toys felt lose but it worked fine when using, the other one did well also.

I received exactly what I ordered and delivered very quickly, very happy with the whole experience

Thanks to the Customer Care Secret Shop team, Sophie in particular. helped with the selection, and the delivery went quickly and smoothly. Discrete as promised. Never thought I'd be a customer of such a shop but here we are

The company is genuine and the dispatch times were really fast, unfortunately the Saturday next day delivery was delayed because of the courier, this was resolved by Secrets Shop and they sent me a resolution and a well detailed email in response. So when things go wrong they put things right and resolve them.

I would still say when customers email a faster reply would be better than having to leave feedback on trustpilot.

Overall a great company and great products, I have tested the item and very happy.

Thank You.

WARNING! Secretshop is a complete scam! I paid extra for faster delivery and my order was STILL never sent. The tracking number is fake, the seller ignores all messages, and customer service does NOTHING. Total fraud! Save your money and stay FAR away from this company. 1 star.💩💩💩💩💩

I had a smooth online shopping experience with a wide range of products all in one place. The website was easy to use, the ordering process was straightforward, and delivery was fast and discreet. Everything arrived as expected, with no issues.

Amazing postman gave me my parcel so discrete 👍

The item I ordered needed batteries (which is completely fine) but once I put one in the product didn’t work I know the batteries worked because they were fresh out of the packaging and my item only work if the top is stewed on in a specific way.

Part of the fun and excitement of buying adult products is the visit to a shop or website itself. And visiting the Secrets Shop online certainly doesn't disappoint. My wife and I felt like kids in a candy store. OK, perhaps not the most appropriate analogy. But you know what I mean. They've got a vast array of products to choose from, marvel at, make your eyes water just looking at and, most importantly, want to buy. So it's a good thing they're so competitively priced. Because you'll probably want to fill your basket with things you didn't even know you wanted, but really want to try. You know that old saying "good things come to those who wait"? Well, with Secrets you won't have to wait long before your goodies arrive and in packaging that won't put a smirk on the face of a postie. Unlike the contents, the parcels are completely and reassuringly plain. Brilliant customer service too. We're tempted to visit the actual shop. But we've already got a mortgage and I don't think you're allowed a wheelbarrow on public transport.