Super customer service. Quick response to emails and also spoke on the phone to clarify things. Whole process was straight forward but they were also thorough and financially supportive and new in... Ver mais
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Veja o que dizem as avaliações
From the first online application through to the call with Kayley was a real pleasure Everything carefully explained, questions answered clearly and professionally handled. All steps made clear
A empresa respondeu
David who rang me was great, he explained everything in full, he was also very sympathetic due my recent bereavement of my father. He gave me time to process everything before making any decisions... Ver mais
A empresa respondeu
Top class service and very quick to completion! Could not thank Selina enough, especially Greg and Kayley who I dealt with along the way! Would 100% recommend to anybody that’s worried about applying... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Selina Finance is the new way to finance large purchases. Our loans are designed specifically for homeowners like you. Use the equity you've built up in your property to unlock from £10k-£500k at low rates. Get unrivalled flexibility with a HELOC (Home Equity Line of Credit) or a fixed amount on day one with a Homeowner Loan.
Informações de contato
103-105 Bunhill Row, EC1Y 8LZ, London, Reino Unido
- 02045258044
- hello@selinafinance.co.uk
- selinafinance.co.uk
4,8
Excelente
665 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service
Very efficient service very impressed with how quick my loan was sorted out.
Updated regularly and nothing was ever a problem when questions asked.
Highly recommended.Thank you.
10 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Excellent, competent and personal service
I was extremely impressed with the quality of service, and the competency of the Selina team that handled my application. Far from it being one of those tick-box exercises where something goes wrong because a document is not in the right type or similar, the Selina team were engaging and fully understood my specific situation and requirements. They tailored an excellent solution that helped me optimise my finances even better than I had planned. The process was efficient and easy, and it took just one week from the initial application to receiving the funds in my account. I can highly recommend Selina Finance and the team there!
22 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for such a thoughtful review. We’re so pleased to know your experience with Selina was a positive one. Stories like yours help others feel confident in choosing us, and we’re grateful you took the time to share it.
Excellent people particularly JP so far
Excellent people particularly JP so far
22 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Great efficient friendly and…
Great efficient friendly and professional service. Would definitely recommend
22 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Chloe and Craig where first class…
Chloe and Craig where first class taking me through probably the biggest decision of my life in a positive way now debt free the first time in my life
And so glad this company gave me a chance when others didn’t
I can now live my life with less stress
23 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Excellent service and smooth…
Excellent service and smooth communication between us.
23 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Quick, easy and stress free approval
We applied on a Tuesday morning and by the Wednesday afternoon it had been approved. When we didn’t send the correct documents they sent emails with pictures of what they were looking for. All on an easy to use portal
22 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
Brilliant service throughout
This entire process, albeit a big decision was made so comfortable by all of the team at Selina. Regardless of who you spoke to, they were all as helpful as one another.
They offered fair advice throughout and worked with us to find the best options, it seemed that we were dealt with personally and on a case by case basis.
They stayed communicative and helpful throughout the whole process. Strongly recommend Selina.
3 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for such a thoughtful review. We’re so pleased to know your experience with Selina was a positive one. Stories like yours help others feel confident in choosing us, and we’re grateful you took the time to share it.
they where great start to finnish
they where great start to finnish
17 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
We really appreciate you taking the time to share your experience. It’s great to hear that our team and service made a positive difference. We’ll be here if you ever need support in the future.
Useless
Useless. Just looking for an £8000 loan, for solar panels, house is worth 350,000, 110,000 owed on the property (240,000) - Income of 125,000, self employed with my own business... yet Selina can't offer the loan right now. Crazy...
20 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
We are profoundly sorry to read about your experience and the extremely low rating. Please accept our sincerest apologies that your journey with Selina resulted in such dissatisfaction. This is absolutely not the standard of service we strive for.
We want to assure you that a formal complaint has been raised internally based on your feedback. Your experience is our immediate priority, and a member of our senior team is already reviewing your situation. We will be in touch shortly to personally follow up and address your concerns.
Outstanding service
Outstanding service, with a quick turnaround. Friendly staff that guided you through the process. I would highly recommend Selina to anyone.
17 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for the great review. Our team works hard to make the process as smooth as possible, so it’s fantastic to know you felt supported throughout. We’re always here if you need us again.
Friendly and helpful staff
Friendly and helpful staff. Very quick process and all queries answered quickly and respectfully.
17 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience.
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience.
Selina we're very friendly
Selina we're very friendly, supportive and professional throughout. They appeared genuinely concerned that the amount and what for was the right decision for me and my family.
10 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thanks for the wonderful feedback! We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Really easy to apply and David and…
Really easy to apply and David and Heidi were extremely helpful and made the whole process straightforward.
13 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
Took a very long time
Took a very long time. Question after question after question. Literally knows my shoe size now. Questions /requests that i answered ages ago but one word wrong and it comes back again, service was excellent timing was awfull been at it for months and months.
15 de maio de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for taking the time to share your experience and for your honest feedback. We're sorry to hear that your journey with Selina was not perfect. We take all feedback seriously as we are committed to providing the best possible service.
5 Star service
Joe and Georgia were absolutely amazing. They were professional, friendly, and supportive throughout the entire process. If they said they would call at a certain time, they always did, and they delivered on everything they promised.
They took the time to explain every step of the process in simple, easy-to-understand terms, which made everything feel straightforward and stress-free. They made the whole experience of consolidating our debt so much easier than we expected.
We really appreciate all of their help, guidance, and support. A huge thank you to both Joe and Georgia for everything you did.
26 de junho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for such a thoughtful review. We’re so pleased to know your experience with Selina was a positive one. Stories like yours help others feel confident in choosing us, and we’re grateful you took the time to share it.
Resposta da Selina Finance
We’re so pleased you had a great experience. It means a lot to the whole team. Don’t hesitate to get in touch if we can help again in the future.
Helpful chap at Selina…
Spoke to a very helpful chap at Selina Finance Ltd this morning. He was outstanding on the call, professional and curteous, answered all my questions concisely and sent the requested information within minutes. The customer service has been excellent.
8 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you for such a thoughtful review. We’re so pleased to know your experience with Selina was a positive one. Stories like yours help others feel confident in choosing us, and we’re grateful you took the time to share it.
Great communication from beginning to…
Great communication from beginning to end and was a quick process.
6 de julho de 2026
Avaliação não solicitada
Resposta da Selina Finance
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear you had a positive journey with Selina, and we really appreciate you taking the time to leave a review.
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