Все нормально. Заказал и жду товар. Но на следующий день написали, что возвращают деньги так как я отказался от товара( я не отказывался). Позже выяснилось, что товар закончился, хотя на страничке ос... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ik heb deze rugzak besteld omdat ik op zoek was naar een stevige, ruime rugzak die ik zowel voor dagelijks gebruik als voor outdooractiviteiten kan gebruiken. De rugzak ziet er mooi en praktisch uit... Ver mais
A empresa respondeu
Styr unna Senna Mode Jeg opplever dessverre at jeg har blitt lurt av Senna Mode. Jeg bestilte det som ble markedsført som en genser i merinoull, men mottok en genser i svært dårlig kvalitet i p... Ver mais
Rena bluffen, AI sida om butik i Oslo sedan begär de att du ska meddela dem direkt på trust pilot (ge omdömme) innom 5 min. från beställningen. Står att de har ångerrätt INNOM 3 timmar från beställni... Ver mais
3,8
Muito Bom
156 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
*****DO NOT BUY FROM SENNAMODE *****
*****DO NOT BUY FROM SENNAMODE *****
This company is an absolute scam, there is zero communication and not a chance of a return or exchange. The website clearly states 30 day returns. My emails have been ignored. The delivery took at least a month which wasn't mentioned and when the items did arrive they were terrible quality. Made from polyester and not the 100% linen advertised. My mistake for not doing any background checks before buying but a terrible waste of resources and time.
6 de agosto de 2025
Avaliação não solicitada
Resposta da Sennamode
Dear Rob,
We’re truly sorry to hear about your experience and fully understand your frustration. We apologize for the delay in delivery, the quality concerns, and any lack of communication. This is not the level of service we strive to provide, and we’re committed to improving.
Please feel free to reach out to us at contact@sennamode.com
if you need further assistance, and we’ll do our best to resolve this for you.
Kind regards,
SennaMode
Terrible product, slow delivery.
Ordered XL joggers for my husband on 21-7-25, they arrived today, 5-8-25 from China. They are cheap polyester crap that are definitely not XL, more like XS. I will never buy anything from them again and recommend no else does either!!!
5 de agosto de 2025
Avaliação não solicitada
Resposta da Sennamode
Dear Cathy,
We’re truly sorry to hear about your experience with the joggers. We understand how disappointing it must be to receive an item that doesn't meet your expectations, and we sincerely apologize for the inconvenience. Your feedback is important to us, and we’ll work on improving both our product quality and sizing information.
If you need any further assistance, please don’t hesitate to reach out to us at contact@sennamode.com
Kind regards,
SennaMode
Elendig kvalitet på varen vi mottok
Elendig kvalitet på varen vi mottok! Scam og Temu- søppel!!
2 de agosto de 2025
Avaliação não solicitada
Resposta da Sennamode
Kjære Lene,
Vi er virkelig lei oss for å høre at du er misfornøyd med produktet. Vi forstår hvor skuffende dette må være, og vi beklager at vi ikke har møtt forventningene dine. Tilbakemeldingene dine er viktige for oss, og vi vil jobbe med å forbedre kvaliteten vår.
Hvis du trenger ytterligere hjelp, vennligst kontakt oss på contact@sennamode.com
Vennlig hilsen,
SennaMode
A nightmare
A nightmare
-after nearly one month (and after repeated follow ups asking re delivery progress!) I was advised “Product could not be delivered”! Explained that I lived in a Building with a 24/7 Concierge on duty. Finally delivered.after I advised I had contacted my Credit card to Dispute charge- 5 weeks after order. Very unprofessional customer service.
2 de agosto de 2025
Avaliação não solicitada
Resposta da Sennamode
Dear Jay,
We’re truly sorry to hear about your experience. We completely understand how frustrating it must have been to deal with such delays, especially after repeated follow-ups. This is not the level of service we aim to provide, and we deeply apologize for the inconvenience caused. Your feedback is valuable, and we’ll work on improving our communication and delivery processes.
If you need any further assistance, please don’t hesitate to reach out to us at contact@sennamode.com . We’re here to help.
Kind regards,
SennaMode
Senna Mode is a total scam!
If I could give zero stars, I would have! This is a total scam! Ordered but still haven’t received anything. No email. No order number. Nothing. Email doesn’t word either.
20 de julho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Lynette,
We’re truly sorry to hear about your experience, that must have been very upsetting. Please accept our sincere apologies for the trouble. If you need any assistance or would like us to look into your order, please reach out to us at contact@sennamode.com
Kind regards,
Sennamode
Total scan
Total scan, shoes are crap not worth what amount was paid for certain. Tried to return and email address is "invalid". Total scam, do NOT order from them!!
24 de julho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Wendy,
We’re very sorry to hear about your experience, that must have been really disappointing. Please accept our sincere apologies for the inconvenience. If you still need help or would like us to check this for you, please contact us at contact@sennamode.com
Kind regards,
Sennamode
Styr unna denne nettbutikken
Forsøke å avbestille etter noen timer. Viste seg å være umulig. Ville returnere. Ble tilbudt 30% avslag eller gavekort på 60% av kjøpesum. Ble nærmest skremt med at retur ville bli dyrt🤔
16 de julho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hei Tom,
Vi beklager virkelig å høre om opplevelsen din det må ha vært frustrerende. Vennligst ta imot våre oppriktige unnskyldninger for ulempen. Hvis du trenger hjelp eller ønsker å dele flere detaljer, kan du gjerne kontakte oss på contact@sennamode.com
.
Vennlig hilsen,
Sennamode
Did not deliver as I ordered
Did not deliver as I ordered! This is fraud in my world.
Ordered pants in cotton quality, received 100% polyester and different colour also. Garbage!
7 de julho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Berit,
We’re very sorry to hear that your order wasn’t what you expected that must have been really disappointing. Please accept our sincere apologies for the inconvenience. Our team would like to look into this and help resolve it for you, so please contact us at contact@sennamode.com
Kind regards,
Sennamode
Garbage product
I ordered a pair of boots from the site. Looks nothing like the boots in the photo.
Quality is garbage.
Doesn’t give details on the materials like a true shoe/boot should.
Worse part is that their site states hundreds of reviews with a 4.7 star rating.
On this site, there are three reviews with 2.8 average.
Scam site. Period.
Update on Oct. 14, 2025:
It took company more than two months to respond to my review.
They ask me to email them to see how they can fix this, and then tell me:
“To get the best possible help, we recommend that you contact the online store where you made your purchase, as they can assist you further with questions about your order.”
So then why tell me that you want to fix this?
More nonsense.
30 de junho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Vikas,
We’re really sorry to hear that the boots didn’t meet your expectations we completely understand your disappointment. Please accept our sincere apologies for the experience. If you’d like us to review your order and help make things right, please get in touch with us at contact@sennamode.com
Kind regards,
Sennamode
SCAM
SCAM! Ordered a dress for about 2 weeks ago. No shipping code, no conforming that its been sent. STAY away from this website.
19 de junho de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Tiril,
We’re very sorry to hear about your experience that must be really frustrating. Please accept our sincere apologies for the inconvenience. We’d like to help resolve this as soon as possible. Could you please reach out to us at contact@sennamode.com
so we can look into your order and assist you directly?
Kind regards,
Sennamode Team
Festkjole var bare en billig karnevalskjole.10.06
Bildet av en elegant festkjole (Eloria) på nettsiden stemte dårlig med den slurvete sammentråklede karnevalskjolen vi mottok. Vi bestilte to stykker, en i L og en i XL.
Begge kjolene fikk god plass i postkassa; begge kunne nesten gått ned i en A4 konvolutt.
Nettsiden var nederlandsk, men det viste seg at forsendelsen kom fra Kina.
10 de junho de 2025
Avaliação não solicitada
Resposta da Sennamode
Kjære Erik,
Vi er veldig lei oss for å høre at kjolene ikke levde opp til forventningene dine — det må ha vært veldig skuffende. Våre oppriktige unnskyldninger for denne opplevelsen. Hvis du trenger mer hjelp eller ønsker at vi ser nærmere på dette for deg, er du hjertelig velkommen til å kontakte oss på contact@sennamode.com . Vi hjelper deg gjerne videre.
Med vennlig hilsen,
Sennamode
Scam!!
Scam!!
Ordered a dress for my wife.
No dress, no tracking number and the provided email address isn't active....
15 de maio de 2025
Avaliação não solicitada
Resposta da Sennamode
Hi Erik,
We’re truly sorry to hear about your experience that sounds very frustrating. Please accept our sincere apologies for the inconvenience. We’d love to help sort this out for you as soon as possible. Could you please reach out to us at contact@sennamode.com
so we can look into your order and assist you directly?
Thank you for bringing this to our attention.
Kind regards,
Sennamode
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