Sensible Weather Avaliações 731

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had my doubts about insuring against rain in SE Alaska but my Sensible Weather experience was great! They stayed in touch with me throughout the duration of my trip. I fortunately had good weather s... Ver mais

Avaliado com 2 de um total de 5 estrelas

There are only TWO methods for payout: Either provide complete personal banking info including bank name and location, account name, account number, and routing number (and provide this online!) OR ha... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The refund for the first day was immediate. There was some rain the second day so I thought there would be another refund but it didnt get included. We did have to wait to go out for our beach activit... Ver mais

Avaliado com 5 de um total de 5 estrelas

We use sensible weather on every trip. We are kept updated on the weather. We have had two instances where we had reimbursement. The money is quickly put into your account.

Detalhes da empresa

  1. Seguradora de Viagem

Escrito pela empresa

Sensible’s Weather Guarantee gives consumers the peace-of-mind to book outdoor activities and experiences with confidence knowing that they’ll be proactively reimbursed if the weather negatively impacts their experience.

About Sensible Weather

Escrito pela empresa

Sensible Weather is the leading weather protection provider for the travel and hospitality industry, with a Weather Guarantee that proactively reimburses travelers, event-goers, golfers, and skiers each day it rains during their trip or experience. No claims, no hassle.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

731 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Feels like a scam

We got the alert that the "current forecasts show that today’s expected weather does not qualify you for reimbursement" while at hour 2 of a 6 hour stretch of thunderstorm/rain. Reached out to customer service to re-review and was told it didn't qualify for their rain measurements. Not a huge cost but definitely a waste of money. Do not recommend. Should have listened to my gut when I thought it sounded like a scam.

9 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Played 9 holes (2 hours) it started…

Played 9 holes (2 hours) it started down pouring on the first hole. We left. I asked for a refund and they said they only will cover if it’s for 3 hours. So this service is a complete scam as they can pull the “it needs to rain for 3 hours” card and you are out. Would not recommend

14 de agosto de 2025
Avaliação não solicitada
logotipo da Sensible Weather

Resposta da Sensible Weather

Hello,
I'm sorry you were not initially satisfied with your Guarantee. It looks like we were able to resolve this after the fact for you- if you still have concerns or questions please reply to our latest email to you and we'd be happy to assist further.
Have a great day!
- The Sensible Weather Team

Avaliado com 5 de um total de 5 estrelas

Just in case…

We were in the rainy months so I liked knowing I could get money back if it rained. We didn’t have to use it!

4 de agosto de 2025
Avaliado com 1 de um total de 5 estrelas

Claim denial and inaccurate weather tracking

We booked this trip several months in advance and purchased the Weather Guarantee. Closer to the trip, the forecast showed all-day rain and cold weather. We were assured that there was nothing we had to do and that we would be refunded. We stayed at our location for 2 days before calling it quits and leaving early.

The qualifications in the Weather Guarantee are very specific and do not cover a number of weather incidents that would reasonably end a trip early. Regardless, our conditions did meet the requirement (over 6 hours of precipitation of at least 1.5 mm/hr) for those 2 days, but the weather data used by Sensible Weather did not accurately reflect that, so we were denied any refund whatsoever. After multiple back-and-forth emails, I was able to get $36 out of $110 refunded (not quite the 100% guarantee that we expected).

If we had known we would not be covered, we would have either held off on booking the trip or cancelled it directly through the host once the forecast became available.

Overall, a frustrating experience. Will not purchase again.

21 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Issue not resolved.

Issue not resolved.
Rained ALL DAY and we got nothing from our contract payment.
Again, my Sensible Weather Guarantee was NOT MET.
The Company wanted me to alter my poor review but nothing changed. They didn’t listen to the issue… my reservation was altered by the KOA, not by me! My sensible Weather contract was not with KOA. I should not have been cancelled when the reservation was altered NOT BY ME. We were offered to $$$re-purchase$$$ however, the system encountered a glitch… Then we were told it was too late to $re-purchase$ because our reservation had already started. It seems like there was always something that we were being punished for when we did NOT break the rules (or cause THEIR SYSTEM to encounter a glitch). We travel 6 to 7 months out of the year and this would have been a nice option, however the frustration of $paying$ for something and it not coming through will keep me from considering this again.

3 de agosto de 2025
Avaliação não solicitada
logotipo da Sensible Weather

Resposta da Sensible Weather

Hello Belinda,
We are sorry that your Weather Guarantee was canceled with KOA- we are always striving to improve our experiences, so your feedback has been recorded and we will use this as a learning experience. I understand that this is not the response you are probably looking for, but we don't handle the transactions or reservations that are booked through KOA, so regretfully, any refund or cancellation questions would need to be handled via their team. Contact information can be found in our last email to you.
- The Sensible Weather Team

Avaliado com 3 de um total de 5 estrelas

I purchased the Sensible Weather rain…

I purchased the Sensible Weather rain protection for my golf outing on Aug 2nd at Laurel Links. After about 30 minutes of play, It rained and stormed so bad the golf course closed the course for the day. I never received a refund from Sensible Weather. I talked to customer no-service and got the answer that their data didn't show it rained enough for a refund. The weather was so bad, they closed the course for the day! Im very dissatisfied with the service I received and will never use golfnow.com nor SensibleWeather again and I don't recommend either.

*Update* Customer service has since reached out and provided a full refund. I appreciate their follow up.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Sensible Weather

Resposta da Sensible Weather

Hi Jon,
I'm sorry that your Guarantee experience wasn't what you expected; it looks like we were able to resolve this after the fact for you, though. If you still have concerns or questions, reply to our email and we'd be happy to further assist.
- The Sensible Weather Team

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