I had my doubts about insuring against rain in SE Alaska but my Sensible Weather experience was great! They stayed in touch with me throughout the duration of my trip. I fortunately had good weather s... Ver mais
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Veja o que dizem as avaliações
There are only TWO methods for payout: Either provide complete personal banking info including bank name and location, account name, account number, and routing number (and provide this online!) OR ha... Ver mais
A empresa respondeu
The refund for the first day was immediate. There was some rain the second day so I thought there would be another refund but it didnt get included. We did have to wait to go out for our beach activit... Ver mais
We use sensible weather on every trip. We are kept updated on the weather. We have had two instances where we had reimbursement. The money is quickly put into your account.
Detalhes da empresa
Escrito pela empresa
Sensible’s Weather Guarantee gives consumers the peace-of-mind to book outdoor activities and experiences with confidence knowing that they’ll be proactively reimbursed if the weather negatively impacts their experience.
About Sensible Weather
Escrito pela empresa

- Sensible Weather is the leading weather protection provider for the travel and hospitality industry, with a Weather Guarantee that proactively reimburses travelers, event-goers, golfers, and skiers each day it rains during their trip or experience. No claims, no hassle.
Informações de contato
Estados Unidos
- support@sensibleweather.com
- sensibleweather.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kept Me Weather Informed
Sensible Weather kept me informed of the expected weather, letting me know they were watching my trip.
It gave me the security
It gave me the security to know that if it rains while camping we get reimbursed.
I liked how you sent updates daily on…first time using
I liked how you sent updates daily on the weather.
The least expensive way to protect your…
The least expensive way to protect your travel plans. The weather in the Northwest is so unpredictable it was an easy decision.
This company monitors the weather for…
This company monitors the weather for you. You don’t have to do a thing. I had even forgotten about purchasing this service when they contacted me that I was due a weather refund.
Excellent service!
They kept track of the weather and made…
They kept track of the weather and made it a little easier for me
Dayvon Weston is a customer service…
Dayvon Weston is a customer service savant! She is the reason I will use your service in the future.
Feels like a scam
We got the alert that the "current forecasts show that today’s expected weather does not qualify you for reimbursement" while at hour 2 of a 6 hour stretch of thunderstorm/rain. Reached out to customer service to re-review and was told it didn't qualify for their rain measurements. Not a huge cost but definitely a waste of money. Do not recommend. Should have listened to my gut when I thought it sounded like a scam.
Played 9 holes (2 hours) it started…
Played 9 holes (2 hours) it started down pouring on the first hole. We left. I asked for a refund and they said they only will cover if it’s for 3 hours. So this service is a complete scam as they can pull the “it needs to rain for 3 hours” card and you are out. Would not recommend

Resposta da Sensible Weather
Great service, would highly recommend
Great service, always kept me updated before and after my stay.
It was comforting to know that if there…
It was comforting to know that if there was inclement weather, I had the insurance to recover my green fees.
Great service
Great service, easy to talk to staff, they watched the weather and gave refund without problem
Just in case…
We were in the rainy months so I liked knowing I could get money back if it rained. We didn’t have to use it!
Claim denial and inaccurate weather tracking
We booked this trip several months in advance and purchased the Weather Guarantee. Closer to the trip, the forecast showed all-day rain and cold weather. We were assured that there was nothing we had to do and that we would be refunded. We stayed at our location for 2 days before calling it quits and leaving early.
The qualifications in the Weather Guarantee are very specific and do not cover a number of weather incidents that would reasonably end a trip early. Regardless, our conditions did meet the requirement (over 6 hours of precipitation of at least 1.5 mm/hr) for those 2 days, but the weather data used by Sensible Weather did not accurately reflect that, so we were denied any refund whatsoever. After multiple back-and-forth emails, I was able to get $36 out of $110 refunded (not quite the 100% guarantee that we expected).
If we had known we would not be covered, we would have either held off on booking the trip or cancelled it directly through the host once the forecast became available.
Overall, a frustrating experience. Will not purchase again.
Issue not resolved.
Issue not resolved.
Rained ALL DAY and we got nothing from our contract payment.
Again, my Sensible Weather Guarantee was NOT MET.
The Company wanted me to alter my poor review but nothing changed. They didn’t listen to the issue… my reservation was altered by the KOA, not by me! My sensible Weather contract was not with KOA. I should not have been cancelled when the reservation was altered NOT BY ME. We were offered to $$$re-purchase$$$ however, the system encountered a glitch… Then we were told it was too late to $re-purchase$ because our reservation had already started. It seems like there was always something that we were being punished for when we did NOT break the rules (or cause THEIR SYSTEM to encounter a glitch). We travel 6 to 7 months out of the year and this would have been a nice option, however the frustration of $paying$ for something and it not coming through will keep me from considering this again.

Resposta da Sensible Weather
I purchased the Sensible Weather rain…
I purchased the Sensible Weather rain protection for my golf outing on Aug 2nd at Laurel Links. After about 30 minutes of play, It rained and stormed so bad the golf course closed the course for the day. I never received a refund from Sensible Weather. I talked to customer no-service and got the answer that their data didn't show it rained enough for a refund. The weather was so bad, they closed the course for the day! Im very dissatisfied with the service I received and will never use golfnow.com nor SensibleWeather again and I don't recommend either.
*Update* Customer service has since reached out and provided a full refund. I appreciate their follow up.

Resposta da Sensible Weather
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