I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
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Veja o que dizem as avaliações
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this Really appreciated thank you 😊
Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Ver mais
A empresa respondeu
Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !
Informações de contato
Reino Unido
- Info@seolajewelry.uk
- seolajewelry.uk
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I asked for the tracking code of my parcel
I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.
Fantastic customer service my…
Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this
Really appreciated thank you 😊
After my necklace had broken
After my necklace had broken. I contacted them to advise them sent pictures in and a replacement was sent out. Great service lovely necklace
I purchased a couple of necklaces as…
I purchased a couple of necklaces as Christmas gifts… I have ordered previously and I was aware how good the quality was..
delivery took a lot longer than expected but customer service kept me re assured. Unfortunately one of the necklaces broke quite quickly but was replaced as soon as I contacted customer service
I love the jewellery and it’s been a…
I love the jewellery and it’s been a consistently high quality and is as shown in the photographs. I needed to replace a necklace and my enquiry was replied to within an hour and a replacement sent within 3 days.
Necklace purchased had a great…
Necklace purchased had a great discount. Unfortunately it arrived broken but all emails answered promptly and item replaced with no problems.
The necklace was lovely and the customer service was excellent.
Ordered over 2 weeks ago (16 days) and…
Ordered over 2 weeks ago (16 days) and tracking still says “we’re expecting it” from Royal Mail.
Completely understand shipping takes longer over the holidays but to have not even left the warehouse yet is very disappointing. First and last purchase I’m afraid.
Can’t comment on the quality since I haven’t seen it.
Lovely little necklace
Lovely little necklace, it was smaller than expected but still beautiful. Good company to deal with and delivery swift!
Excellent necklace …
I have ordered two necklaces and they have been brilliant . Worn them swimming and gym and still look good .excellent product
First class service
First class service. I’ve had my gold clover necklace around 3 years and it started to discolour. I was going to buy a new one because i never take it off I love it, but in the website notices they have a lifetime warranty so I emailed them and sent a pic, i was sent a replacement immediately. Amazing customer service thank you 😊

Resposta da SEOLA JEWELRY
Just what I wanted.
Just what I wanted.. quality excellent .would of liked quicker delivery.. but well worth the wait ..recommend no highly recommend to friends and family

Resposta da SEOLA JEWELRY
Ordered 10 days ago
Ordered 10 days ago, emails to so called customer service both ignored, royal mail still not received. Do not buy from this company!!

Resposta da SEOLA JEWELRY
Charge fast delivery but use snail mail
Nice necklace but charged £6.99 for express delivery, 1-2 days it says on their site. It arrived six days after order and Seola poor customer service have ignored a request for the express charge to be refunded. Disappointed granddaughter didn't get her gift the day she graduated from University.

Resposta da SEOLA JEWELRY
Lovely necklace but delivery took…
Lovely necklace but delivery took longer than anticipated. However, I have ordered 2 more as gifts.

Resposta da SEOLA JEWELRY
Gorgeous jewellery Absolutely loving the chunky coffee…
Absolutely loving the chunky coffee beans bracelet and double bold chain necklace from @seolajewelry — bold, waterproof, and effortlessly chic. Perfect for everyday wear or layering.
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