SEOLA JEWELRY Avaliações 271

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I asked for the tracking code of my order, they replied with an email saying they would check instead of sending the code, and never responded again. A simple question without an answer.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service my daughter’s bracelet broke after a short time and they replaced it without question. Not many companies today would do this Really appreciated thank you 😊

Avaliado com 5 de um total de 5 estrelas

Really lovely gift set I bought from here, great price and since opening it close to new year I've been wearing it every day since and don't worry about taking the jewellery off when in the shower or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great delivery and rlly nice packaging. I’ve bought from here before and they’ve always been brilliant I’ve worn the the ring I bought from here last year in the sea and in the shower multiple times a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro

Escrito pela empresa

Everyday Wear Waterproof & Sweatproof Jewelry. Discovour our collection of beautiful necklaces rings earrings bracelets anklets and waist chains. Seola Jewelry are perfect for any occasion. You can keep them all day, the colour won't fade. Guarantee !


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

271 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I purchased a couple of necklaces as…

I purchased a couple of necklaces as Christmas gifts… I have ordered previously and I was aware how good the quality was..
delivery took a lot longer than expected but customer service kept me re assured. Unfortunately one of the necklaces broke quite quickly but was replaced as soon as I contacted customer service

27 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Necklace purchased had a great…

Necklace purchased had a great discount. Unfortunately it arrived broken but all emails answered promptly and item replaced with no problems.
The necklace was lovely and the customer service was excellent.

12 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Ordered over 2 weeks ago (16 days) and…

Ordered over 2 weeks ago (16 days) and tracking still says “we’re expecting it” from Royal Mail.
Completely understand shipping takes longer over the holidays but to have not even left the warehouse yet is very disappointing. First and last purchase I’m afraid.
Can’t comment on the quality since I haven’t seen it.

7 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

First class service

First class service. I’ve had my gold clover necklace around 3 years and it started to discolour. I was going to buy a new one because i never take it off I love it, but in the website notices they have a lifetime warranty so I emailed them and sent a pic, i was sent a replacement immediately. Amazing customer service thank you 😊

8 de setembro de 2025
logotipo da SEOLA JEWELRY

Resposta da SEOLA JEWELRY

Thank you so much for your kind words! We’re so glad we could help with your necklace and that you love it as much as we do. Enjoy your replacement, and here’s to many more years of wearing it!

Seola Team, xx

Avaliado com 5 de um total de 5 estrelas

Just what I wanted.

Just what I wanted.. quality excellent .would of liked quicker delivery.. but well worth the wait ..recommend no highly recommend to friends and family

3 de setembro de 2025
logotipo da SEOLA JEWELRY

Resposta da SEOLA JEWELRY

Thank you so much for your lovely review! We’re thrilled you’re happy with the quality. We appreciate your patience with the delivery and are so glad it was worth the wait. Thanks for recommending us—it means a lot!

Seola Team, xx

Avaliado com 1 de um total de 5 estrelas

Ordered 10 days ago

Ordered 10 days ago, emails to so called customer service both ignored, royal mail still not received. Do not buy from this company!!

19 de agosto de 2025
Avaliação não solicitada
logotipo da SEOLA JEWELRY

Resposta da SEOLA JEWELRY

Thanks for your review. Your order was shipped in time for your holiday as requested, and while Royal Mail had some delays, our team kept in touch and we’re glad your order arrived safely.

Seola Team, xx

Avaliado com 3 de um total de 5 estrelas

Charge fast delivery but use snail mail

Nice necklace but charged £6.99 for express delivery, 1-2 days it says on their site. It arrived six days after order and Seola poor customer service have ignored a request for the express charge to be refunded. Disappointed granddaughter didn't get her gift the day she graduated from University.

24 de julho de 2025
Avaliação não solicitada
logotipo da SEOLA JEWELRY

Resposta da SEOLA JEWELRY

We're so sorry to hear that your order didn’t arrive in time for your granddaughter’s graduation.This isn’t the experience we want any of our customers to have.

We’ve processed a full refund for the express delivery charge and have reached out to you directly via email to make things right. Thank you for bringing this to our attention – your feedback helps us improve, and we truly hope to have the opportunity to serve you better in the future.

Seola Team, xx

Avaliado com 4 de um total de 5 estrelas

Lovely necklace but delivery took…

Lovely necklace but delivery took longer than anticipated. However, I have ordered 2 more as gifts.

3 de julho de 2025
logotipo da SEOLA JEWELRY

Resposta da SEOLA JEWELRY

Thank you so much, Jenny! We're really glad you loved the necklace, and we appreciate your patience with the delivery. It means a lot to us that you’ve chosen to order more as gifts.

Seola Team, xx

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