Alex made sure the inground umbrella stand would fit the existing umbrella which had now been discontinued. This involved a number of texts and measurements. Thank you for all your help.
A empresa respondeu
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Veja o que dizem as avaliações
Shade Australia provided brilliant communication, fast dispatch and the delivery was exceptionally fast too. After placing my order, I realised the following day that I had not ordered enough EasyKl... Ver mais
A empresa respondeu
It took about 27 days from placing the order online to the umbrella arriving at my rural NSW address, and I did have to follow up with both Shade Australia and the freight carrier to track its progres... Ver mais
A empresa respondeu
Straight forward to select umbrella size, fabric colour and base connection type. Got a quick response to a query re connection of base plate option directly over top of 30mm thick stone paving . ende... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Market Leader in Umbrellas & Shade Cloth. Shade Australia is one of the oldest and most respected companies in the industry.
Informações de contato
17, 2565, Ingleburn, Austrália
- 1800155233
- webmaster@shadeaustralia.com.au
- shadeaustralia.com.au
4,9
Excelente
3 mil avaliações
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Resposta da Shade Australia Pty Ltd
Hi Andrew,
Thank you for your five star review based on your experience with us!
We're thrilled to hear that you're happy with the level of communication you received as well as the value of your new Shelta Savannah Cantilever Umbrella!
I'm sure your new umbrella will do a wonderful job for you for many years to come!
Kind regards,
Alana
Would definitely recommend Shade Australia’s umbrella Cover
Made of a much stronger fabric than the original Shelta cover that came with the umbrella & a lot more space to be able to get it on & off. Would definitely recommend.
31 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Claire,
Thank you for your five star review regarding your new Cantilever Umbrella Protection Cover!
We're glad to hear that you're happy with the quality and design of the Deluxe Easireach Cover - it's certainly a game changer when it comes to protecting your umbrella from the elements! Thank you for your recommendation!
Kind regards,
Alana
The website is so easy to navigate and…
The website is so easy to navigate and great prices
4 de junho de 2025
Resposta da Shade Australia Pty Ltd
Hi Heath,
Thanks so much for taking the time to write us a five star review!
We're so glad that you had a great experience with our website and that you found our pricing to be competitive!
I'm sure your Shelta Asta Cantilever Umbrella will do a fantastic job for you for many years to come!
Kind regards,
Alana
good product good service arrived on…
good product good service arrived on time thank you
15 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Ken,
Thanks for giving us a five star review!
We're glad that you received your order on time and that you're also happy with the level of service and quality of your order!
I'm sure the Shadefix Strips will do a great job for you for many years to come!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Anne,
Thank you for your five star review!
It's great to hear that you had a positive experience with our store and that you're happy with your Lace Parasol! We always do our best to ship as soon as possible so it's fantastic to hear that you received it in good time!
Kind regards,
Alana
Very professional for a small order
Very professional for a small order and the product is very good quality. Worth the effort to find you on the internet.
8 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Chris,
Thank you for your five star review!
We're very glad that you had a positive experience buying from our store and that you found our staff to be professional - we're always doing our best to create a great range with great service!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Thank you for your five star review!
It's great to hear that you found it easy to use our website and to make payment! We're always tweaking and looking for ways to improve so it's great to get this sort of feedback - thank you!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Mark,
Thank you for taking the time to give us a five star review!
We're so glad that you appreciated our large range of umbrellas as well as our competitive pricing!
I'm sure your Shelta Savannah Cantilever Umbrellas will do a fantastic job at providing plenty of shade for many years to come!
Kind regards,
Alana
Very easy to use site and order process
19 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Stephen,
Thanks for the five star review!
It's great to hear that you found it easy to use our website - we've worked so hard to make sure that it is, so it's wonderful to get feedback like this!
I'm sure your Shelta Umbrella Protection Cover will do a fantastic job for you for many years to come!
Kind regards,
Alana
Great customer service
Kathryn was knowledgeable, friendly and efficient answering my queries
My purchase arrived within the timeline suggested.
I'm very happy with the quality of the product, umbrella cover
13 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Trudy,
We really appreciate your five star review and are very glad to hear how happy you are with your new Shelta Easireach Protection Cover, as well as the service you received from our sales rep Kathryn!
We always ship as soon as we can so it's great news to hear that you received your order so quickly!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Kamal,
Thank you for writing a five star review!
We're glad to hear that you're happy with the quality of your new Umbrella Protection Cover and that you received it quickly!
I'm sure it will do a fantastic job at keeping your umbrella safe from the weather and the sun!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Edmond,
Thank you for your five star review! We're very glad that you had a great experience with our staff and that you received your order right away!
We always do our best to ship as soon as we can!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Mark,
Thanks for your five star review!
We're glad to hear that you received your Umbrella Protection Cover so quickly and that you're happy with the quality!
I'm sure it will do a great job at keeping your umbrella looking neat and new for many years to come!
Kind regards,
Alana
Always helpful and always a quick…
Always helpful and always a quick delivery time.
1 de maio de 2025
Resposta da Shade Australia Pty Ltd
Hi Nadine,
Thank you for your five star review!
We're so thrilled that you had a positive order with us and that you received your order quickly! We always do our best to ship as soon as we can and it's wonderful that you noticed!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Janene,
Thanks so much for taking the time to write us a five star review! We really appreciate it!
It's great to hear that the 90% Universal Shade Cloth you were after was easy to find and was delivered quickly! We're also happy to hear that you're happy with the quality of your order!
Kind regards,
Alana
Great umbrella, good price, quick delivery
20 de abril de 2025
Resposta da Shade Australia Pty Ltd
Hi Jai,
Thank you for your five star review!
We're very glad to hear that you had a great experience throughout your ordering process with us, and that you received your Shelta Savannah Cantilever Umbrella quickly! We always do our best to ship our products as soon as we can!
Kind regards,
Alana
Resposta da Shade Australia Pty Ltd
Hi Ross,
Thank you for your review!
We're glad to hear that you were happy with the level of communication you received throughout your order!
Kind regards,
Alana
order was filled and delivered promptly
13 de abril de 2025
Resposta da Shade Australia Pty Ltd
Hi Garry,
Thank you for your five star review!
We're glad to hear that you received your order in good time! We always do our best to ship quickly and it's great that you appreciated that!
I hope your Waterproof 90% Shade Cloth is the perfect choice for your needs!
Kind regards,
Alana
My delivery arrived quickly.
8 de abril de 2025
Resposta da Shade Australia Pty Ltd
Hi Raelene,
Thank you for taking the time to write us a five star review!
It's great to hear that you received your order so quickly - we always do our best to ship as soon as we can!
I hope your Shelta UV Protector does a wonderful job for you for many years to come!
Kind regards,
Alana
Delivered quickly and product is…
Delivered quickly and product is perfect colour and size
3 de abril de 2025
Resposta da Shade Australia Pty Ltd
Hi Nigel,
Thank you for your five star review!
We're happy to hear that you received your Umbrella Protection Cover quickly and that it is the perfect size and colour to suit your outdoor area!
I'm sure your new Cover will do a fantastic job at protecting your umbrella for many years to come!
Kind regards,
Alana
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