Have ordered 6 pair over the years for myself, husband, and son. Great quality, and they stand behind their replacement guarantee. Have either lost or broken 3 pair, and all three replaced quickly and... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Tried to place an order on their website price changes from one minute to the next. If you click an ad online you get one price and if you go direct to site you get another price and it never matche... Ver mais
A empresa respondeu
Horrible company. Sunglasses arrived broken. Tried for several days to contact an actual CSR instead of AI or automated return. Why a CSR? Because they wanted me to pay $9 additional dollars to repla... Ver mais
Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Ver mais
Detalhes da empresa
Escrito pela empresa
High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.
Informações de contato
40 Kingbrook Pkwy, 40067, Simpsonville, Estados Unidos
- 213-817-5193
- team@shadyrays.com
- shadyrays.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 34% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
These glasses are CHEAP
These glasses are CHEAP! I have one pair that delaminated and one with the brown wood finish where the brown paint peels off. I look after my glasses so it not due to misuse. Buy a better brand. Or spend less. I have some no name ones 2 for $20 that are way better made

Resposta da Shady Rays
Good quality good price good service
I think they are very good quality for the price I paid. You can easily spend a lot more for lesser sunglasses. I have a couple of pairs and have twice used the replacement service which is a fantastic service.
Failed to ship in timely manner
Failed to ship in timely manner. Lost shipment
I had one hinge broke on the earpiece…
I had one hinge broke on the earpiece there are two so they did stay together, contacted customer service and within 2 days I received a new pair great service. Great shades at a great price.
Worst sunglasses I ever bought
Worst sunglasses I ever bought. Ordered three pairs, each as bad as the next. Lenses are beyond cheap with zero scratch resistance. Save yourself the trouble and grab a pair off the rack at the gas station. Buyer beware!
Please don't buy from shady rays.
Shady Rays more shady then I thought they even leave fake 5 star reviews to make themselves look good. Even on shady rays website they don't even post the bad reviews when you leave any making it look like they get nothing but 5 stars which fake reviews. That is false advertising!
Shady Rays is actually shady business.
I've seen shady rays ads on Instagram a few times and thought I'd give them a try I bought my first pair with a 35% discount this past holiday and my total was still about $47 with a hard case. My package finally came in and it was total disappointment they looked felt cheap and color was supposed to be woodgrain finished it looked like crap I've bought sunglasses at gas stations that were better then this. I summited a return 10 minutes after opening.
Great quality sunglasses for a budget price
These are not $500 glasses, but for the price the quality is very good and the customer service and warranty is great. I received a free replacement after a year when I went in salt water and the lens got a little damage. Free replacement to my door, no shipping fee or anything.
I now have 4 different pairs and all are great
The order came super late and then when…
The order came super late and then when I asked to return, since they did not fit my face frame - they took weeks to respond and then told me it was passed the 30 day return policy. Very SHADY, their name suits them.

Resposta da Shady Rays
Colorush lenses
I got the colorush lenses which claim to enhance colours - this is not the case. the lenses just make the world a little more brown. They're well built sunglasses that are comfortable, but the colorush doesn't do what it claims to do at all. I'm very disappointed.

Resposta da Shady Rays
Lenses seem good but frames are cheap…
Lenses seem good but frames are cheap plastic no better than the $30 noname pair I bought off Amazon. I already had one arm snap a month after receiving them and while I was able to claim a replacement since it was within the two year warranty period, it was hardly ‘free’ as I had to pay a $35AUD processing fee which is probably about as much as it cost the company to make the glasses anyway.

Resposta da Shady Rays
Superior Company, Superior Product, Superior Service
I love everything about my experience with Shady Rays! I have owned many high dollar, boutique sunglasses. I proudly say Shady Rays are superior in: fit, style & design.
I’ve already ordered my second pair of sunglasses and will be doing my prescription frames through them also!!

Resposta da Shady Rays
Thumbs WAY down
Don’t be suckered in by branding and marketing campaigns. These are $10 sunglasses and a $4 case. You can get the same quality product from a sunglasses kiosk at the mall. Save your money.

Resposta da Shady Rays
There website sucks
There website sucks. All they try to do is upsell you on lenses cases etc. try to get the coupon to work and you will become so frustrated you will give up.
Crap site.

Resposta da Shady Rays
THIS COMPANY IS SHADY ALRIGHT!
THIS COMPANY IS SHADY ALRIGHT!
At first I was happy for the cost, but when I bought two pair of sun glasses and one was too small for my head. On their website they state your satisfaction is our priority...THEY ARE LYING! The same day I recieved my glasses they emailed me saying I was ineligible for a refund or credit. $60 wasted. DON'T GET SCAMMED! Buy name brand from a trusted source. NOT SHADY RAY'S. SHADY INTEGRITY!

Resposta da Shady Rays
I love Shady Rays
I love Shady Rays! I bought 2 pair initially and have been using them a lot. I went to a concert recently and forgot a hard case, so at night when we were still dancing I put the pair in my pocket and unfotunately cracked the frame. However, no fear! The replacement process was quick and easy. I don't see every buying another brand again!
So dissatisfied as ordered three pair…
So dissatisfied as ordered three pair of the sunglasses. On the order email it showed 3 cases at $8.00 each.
That was not on my order. I do not want their cases! Be careful and reread your order before the purchase.

Resposta da Shady Rays
Pretty sure my glasses were broken some…
Pretty sure my glasses were broken some how in shipping. Not poor quality at all. They’re replacing them no questions asked. Definitely satisfied with my experience with ShadyRays!
Shady Rays...again and again
When it was time to begin my hike of the Pacific Crest Trail, I knew Shady Rays were the sunglasses I would need. So, I bought a second pair (just in case).
Now, I am about to begin a 17k mile/27k km motorcycle exploration of South America and Shady Rays will be there again. The only question I have is, which style?

Resposta da Shady Rays
Product shows delivered 2 days ago and…
Product shows delivered 2 days ago and I still have not received anything
Called customer service and get no answer. Sent multiple emails with no reply

Resposta da Shady Rays
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







