Shaws Department Stores Avaliações 

250
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I am disgusted with a 15 cent charge for a paper bag. I am equally disgusted with the method with which it sold, you are standing there looking at a bundle of items and asked would you like a bag, I'v... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Ver mais

Avaliado com 5 de um total de 5 estrelas

I Ordered online on Wednesday night, I had confirmation on Thursday morning. Later in the day I had the delivery details and my order arrived on Friday before 10am. Amazing service

Avaliado com 5 de um total de 5 estrelas

Very helpful lady called Liana in the bra fitting department . Very knowledgeable in this area. Nice and approachable. Very happy with the service .

Detalhes da empresa

  1. Loja de Departamento

Escrito pela empresa

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

250 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(250)

78 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great company, will be giving you as much business as we can.

Lovely to see such service from an Irish retailer, and you guys are a breath of fresh air away from the corporates. Speedy delivery and a lovely unexpected gift in with our purchases!!! Fantastic!!! :-)

Thanks

31 de julho de 2024
Avaliação não solicitada
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi David,

Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that your order was fulfilled efficiently and that you were pleased with your gift. We hope you choose to shop with us again!

All the best,

Béibhinn

Avaliado com 5 de um total de 5 estrelas

Very fast delivery

Very fast delivery

21 de junho de 2024
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi Joe,

Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.

All the best,

Béibhinn

Avaliado com 1 de um total de 5 estrelas

I bought an egg chair

I bought an egg chair. It could not be assembled as it was warped. There was also green marks on the slats. Really bad I sent I back

21 de junho de 2024
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi Orla,

Thank you for taking the time to leave a review for us! I am very sorry to hear that you experienced an issue with the product you purchased. Rest assured, this feedback has been passed on to our homeware team and we have taken measures to ensure the quality of these egg chairs is improved from now on. If there is anything further we can assist with, please get in touch by emailing online@shaws.ie or calling us on 057 850 7197.

Kind regards,

Béibhinn

Avaliado com 5 de um total de 5 estrelas

Fabulous fast delivery

Fabulous fast delivery, good’s exactly as described… superb service.

21 de junho de 2024
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi Marie,

Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our delivery, and hope you choose to shop with us again.

All the best,

Béibhinn

Avaliado com 5 de um total de 5 estrelas

Shaws dungarvan answered phone prompty…

Shaws dungarvan answered phone prompty and advised they would keep product for collection that i wanted
Shaws in waterford did not answer phone on 3 attempts
What a difference in 2 similar stores customer service

17 de junho de 2024
Avaliação não solicitada
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi there,

Thank you so much for sharing this feedback for our stores! It has been sent on to them. Thank you for shopping with us at Shaws!

Kind regards,

Béibhinn

Avaliado com 5 de um total de 5 estrelas

Problem free online ordering

The ordering online was easy and straightforward…I liked that you kept me informed as to the status of my order…thank you … I will definitely recommend your website to friends and family who need clothing!!!

22 de maio de 2024
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi there,

Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.

All the best,

Béibhinn

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

I recently visited the Limerick Shaws store & staff member Annemarie helped me she was so efficient pleasant & friendly & went over & beyond to make sure I got the correct item. Annemarie is an great asset to shaws & deserves recognition as her customer service was outstanding thanks Annemarie

2 de maio de 2024
Avaliação não solicitada
logotipo da Shaws Department Stores

Resposta da Shaws Department Stores

Hi Irene,

Thank you so much for sharing your experience in our Limerick store! we are very pleased that you received such wonderful assistance, and hope you will return to store soon.

Kind regards,

Béibhinn

Avaliado com 1 de um total de 5 estrelas

Received the wrong order and requested…

Received the wrong order and requested it to be picked up to get a refund. I couldn't be told the pick up time so I waited all day from early morning for it to arrive. Was told the order failed so have no idea what happened. Still need the order to be picked up so I can get refund. Total nightmare

22 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Wrong item

Ordered an item from the website which was marked as a Medium, I received a small medium and when I contacted 'Customer Service' they at the same time told me they had fixed the mistake on the website, while also explaining there was nothing wrong and I wasn't entitled to a refund unless I paid to return it.
I had already paid the delivery charge and to return, would have to pay the postage fee too.

Avoid shopping here, as if you get sent the wrong items you'll be out of pocket yourself to rectify Shaws error.

23 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unfortunate buy by me

Well I bought something from Shaws just recently, that unfortunately was unsuitable for my needs and I can honestly say the staff were completely understandable and made a full refund immediately. It was my fault so had nothing to do with them but unquestionably they looked after me.

22 de abril de 2024

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