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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’d definitely give Shepper five stars – it’s honestly my favourite mystery shopper platform. It’s really easy to use and everything just feels straightforward. I use it quite a lot, especially f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great variety of jobs. No need to wait to be approved for a job. Clear guidance an instructions. Quick pay and quick withdrawals. Excellent support from a kind, thoughtful and helpful support team.

Avaliado com 5 de um total de 5 estrelas

Have only been picking up jobs for the past month but it's super easy and straight forward to pick up jobs and complete then. There are also a variety of tasks to complete so you never get bored. Thos... Ver mais

Avaliado com 4 de um total de 5 estrelas

Overall I’ve had a great experience using Shepper mystery shopping. It took me a little while to get used to exactly how to complete the tasks - I had a couple failed in the beginning but if you read... Ver mais

Detalhes da empresa

  1. Analista de Mercado
  2. Auditor
  3. Serviços de Desenvolvimento Comercial
  4. Agência de media e marketing

Escrito pela empresa

We help businesses put the power of accurate, real-time data at the heart of every business decision.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

575 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Shepper is just fab

Shepper is just fab! Some great tasks, just make sure you read all the info for tasks beforehand.Great support available.Just would like more jobs around my area.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Susie you are fab too. We'll keep working hard to bring more to the map. Thanks for being part of our community and for giving us 5-stars!

Avaliado com 5 de um total de 5 estrelas

Shepper has always been great.

Shepper has always been great.
Fast response for help.
Always offering assignments which are not rocket science to complete.
Been doing bits and bobs over years fir shepper

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Jules keep doing the bits and bobs - we really appreciate your contribution. Thanks for giving us a great review!

Avaliado com 5 de um total de 5 estrelas

By far my most preferred mystery shop company

The app UI is really straightforward and easy to use. I can view all the required tasks before I accept or start a job so I know whats going to come up and there wont be a surprise awkward task. The auto navigation through the jobs is great, but sometimes I would feel more natural if I could navigate through sections at will, depending on the store layout, rather than having to complete them in order. Also taking pictures in the app is a little slower than using my phone camera. The team have always been really helpful, happy to answer any queries, stupid or not (and I've had many). I've been mystery shopping off and on for a couple of years with a few different companies, but Shepper is definitely my preferred one.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Jen for a great review - your feedback is really helpful for others who are considering Shepper. Shout out to you for being part of our community!

Avaliado com 5 de um total de 5 estrelas

I’ve been using Shepper recently and…

I’ve been using Shepper recently and it’s been a great app to earn a little extra cash. The jobs are very straight forward and well explained and the app takes you through the process as you go so it’s not confusing or difficult. They are usually quick to respond to queries and will go over and above to help you resolve any issues.
My only complaint is when you select multiple jobs in the same shop you have to start each as if you're outside so you have to leave the store and reenter to start the job. It would be great if these could be linked.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Alice for the 5-stars! We really appreciate you taking the time to leave a review and for sharing your experience. Keep shepping!

Avaliado com 5 de um total de 5 estrelas

Great range of jobs

Great range of jobs, from quick and simple to more in depth, great way to earn some extra cash. The Shepper team are friendly and helpful and the job details are clear and easy to understand. With an amazing community on Discord to ask for tips and just to discuss the jobs. Rate of pay is fair and payment is paid straight into your bank account. So many perks like a free coffee and meal at M & S or a weekly shop at Waitrose. Definitely something for everyone, great if you travel across the country as you can check the app to find a job nearby.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thank you Tracy - we're definitely here for perks and extra cash! We really appreciate the great review. Nothing makes us happier than seeing our supportive Discord community helping each other.

Avaliado com 4 de um total de 5 estrelas

A nice side earner if there is consistency

The company is up and down with the amount of jobs in your area and one minute, your jobs can be approved and money being in your wallet the same day as Jon is completed. Other times, they are taking several days to be approved. Also, there is no consistency with job approvals. You can take half an hour plus an hour travelling to a job, do as guided on jobs and have your job failed for no reason. The L'Oréal Glass Skin audits were done perfectly with store photos taken where the products should be. New staff members fail the job as you haven't taken a picture of the whole store which is a ridiculous request and inappropriate to Boots staff yet when you re-submit the job, it is accepted by experience Shepper team members and approved.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Hi Kyle - thanks for taking the time to share your feedback. We're working hard to bring as many jobs to the app as possible. The map changes quickly so it's always worth checking back later.
At times our Review Team are very busy, however, we'll keep working hard to get jobs reviewed promptly. If ever you have a query with a job outcome please contact us at operations@shepper.com. We'd like every job to pass right first time!

Avaliado com 4 de um total de 5 estrelas

Would definitely recommend, just be sure to read guidance note’s thoroughly so that you will have jobs accepted & not failed!

New to shepper but so far have found them to be very good. Assignments are reviewed very quickly & payment available straightaway after this compared to another mystery shopping company I work for the reviews & payouts are far quicker!

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Beccy for sharing your feedback! We're delighted to have you in our community. Great advice - always read the guidance notes before you start a job. Our Review Team will be proud of you!

Avaliado com 5 de um total de 5 estrelas

Good work, when you can get it.

It's a good app, and the tasks are good. It would be great if there were more available near me, but I figure that the better they do, the more they will get hired.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Peter for the 5-star review! We'll keep working hard to bring more to the app.

Avaliado com 5 de um total de 5 estrelas

Tasks are exceptionally enjoyable to complete.

I greatly enjoy using this platform to pickup and to complete jobs on a daily basis.
The majority of the tasks are quick and easy to complete and together with the rewards of a generous fees it makes Shepper the best side hustle on the market.
The app is super easy to navigate and the customer service support together with the management team are the main reasons why I continue to happily work for Shepper for a number of years.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thank you Xuan for a fab review. We'd like to give you 5-stars too!

Avaliado com 5 de um total de 5 estrelas

The team is very helpful if you need…

The team is very helpful if you need help on something, app is so easy to use/navigate and is just a fun experience overall.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Matthew - we're really grateful for the 5-star review. We'll share your positive feedback with the team. It means a lot to us. Keep having fun!

Avaliado com 1 de um total de 5 estrelas

Avoid using Shepper

I have done over 100 jobs with Shepper. It’s fine when things go ok. But if there are any issues then it’s you that suffers not them. Any excuse for you not to be paid for the job. You can do a whole report which they fail but they still keep the report and you don’t get paid. The instructions on the report can be ambiguous and unclear so watch out. If it says example photo it may be example or it may mean this exact one. Who knows, until the reviewer does fail you. Example didn’t mean example it meant this exact one. By the way I was told you have to be available for two days for each job as the reviewer can ask you to go back the next day. I had to take photos of reduced bread in M&S, there was none and I took overview photos to show it so the reviewer says I need to go back and take photos. It’s ridiculous. I took the role very seriously, followed the instructions but if they are not clear and then you get penalised for it then it’s not right.

I would avoid using Shepper unless you like to work for free.

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Hi Tomas - we're sorry to hear about your experience. We're always open to hear how we could support our community members so please reach out to us if you'd like to discuss this further. Contact: operations@shepper.com

Avaliado com 4 de um total de 5 estrelas

The tasks are very well explained

The tasks are very well explained, and relatively straightforward. In some tasks you have to take quite a lot of photos so can be tricky to stay covert.
Also some tasks are not so well paid for the time it takes to do them, however I think this is dictated by the stores.
Definitely worth giving it a go if you have spare time.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Helen for giving us a good review and sharing your feedback. It's sometimes tricky to stay covert in store - we appreciate you doing your best. Keep shepping!

Avaliado com 5 de um total de 5 estrelas

Great service and support!

I have been using the app for about 6 months and I really enjoy it. Some jobs are super simple and can be completed in minutes with a good pay rate, where as some take a little bit more time. Very happy there is a good selection near me and I can pick them up when I’m in the area. Support from the staff is wonderful and they are fantastic at reaching out with additional opportunities and scheduling them when you are free to complete. Thank you Shepper!

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thank you Rachael! We think you're fantastic too.

Avaliado com 5 de um total de 5 estrelas

A little cash on the side

I have been doing jobs for Shepper as a way to earn a little cash amongst my usual day to day life. I have found the experience positive with helpful training and an easy to use app. The help desk are super communicative and have solved all the problems I had with completing assignments.

24 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Clare for a great review! We'll pass on your positive comments to our Live Support Team. Keep shepping!

Avaliado com 5 de um total de 5 estrelas

Professional and supportive

I’m fairly new to completing assignments for Shepper but so far have been impressed with their professionalism and the support offered. They have always responded to my queries promptly and the briefs are well set out with the app easy to use. The assignments are varied and it’s a useful way to earn some extra income.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks Sara for leaving us a great review! It's super helpful for others who may be considering Shepper. We appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I have been with this company a few…

I have been with this company a few years now and always find the customer service and communication excellent.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Katrina thanks for the 5-stars and many jobs completed over the years. We appreciate you.

Avaliado com 5 de um total de 5 estrelas

Shepper is a great company

Shepper is a great company, the Shepper staff are friendly and will help you out if you get a problem out in the field, the jobs they supply are easy to understand even if it’s your first job you would easily understand the job, the Shepper family are a great bunch, the price per job is much better than other MSC.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Shepper

Resposta de Shepper

Thanks for being part of the family Steven! We'd like to share the 5-stars with you.

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