Shift  Avaliações 

432
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff at GET CAPITAL were very helpful, particularly Amy. The process in obtaining funding was a breeze compared to the SLOW process a bank follows. The conditions that are offered ar... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Initially extremely good service was received. However there was a little bit of confusion when it got to the document transfer part of the application. This did delay the approval and finds by one... Ver mais

Avaliado com 5 de um total de 5 estrelas

Helpful advice and options! All staff are incredibly easy to deal with and are solution based (rather than being problem finders). We had funds approved within 24 hours! Simple application process mad... Ver mais

Detalhes da empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 149390625

  1. Serviço financeiro não-bancário

Escrito pela empresa

Shift (formerly GetCapital) provides Australian businesses with credit and payment products, allowing them to take control of their cash-flow, purchase assets and streamline trade terms.    Shift brings the same level of digitisation that consumers enjoy every day to the business world so businesses can manage their finances with ease, flexibility and control.   Since its founding in 2014, Shift has provided funding to support the growth aspirations of more than 30,000 Australian businesses.   Shift is headquartered in North Sydney, New South Wales, Australia.   


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

432 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(432)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very responsive

Very responsive. Processed a request in under four hours. Good customer service. Spoke to a human in under five minutes. Not many other lenders or banks can match that.

14 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy and good value.

My Broker at Chevron worked out a deal with SHIFT.
I did not have to do much myself, and I got a lower rate than Prospa.

14 de outubro de 2026
Avaliação não solicitada
logotipo da Shift

Resposta da Shift

Thanks for the review, Brett. We appreciate you taking the time to share your feedback.

Avaliado com 1 de um total de 5 estrelas

Bad Platform and Customer Service.

I would also like to mirror some of the reviews about incompetence. They are so bad at communicating as well. You email them about something and days, or no reply sometimes. Its honestly horrible.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Shift

Resposta da Shift

Thanks for raising this, Stuart. This isn't the standard we hold ourselves to. Our team has been trying to get in touch. You can also reach us directly on 1300 249 649 or at contact@shift.com.au.

Avaliado com 1 de um total de 5 estrelas

Get Capital also Known as Shift is one…

Get Capital also Known as Shift is one of the most incompetent companies you could ever borrow money from for your business. Once they have you, they treat you like crap, on your portal you can see what you owe and they every now and then opt you in to redraw on available funds. Just another scam to have you apply and ruin your credit history they are good at doing that because if you opt in you have no idea if you have the funds or not. No one there gives a crap about you, no calls, no SMS, no emails not even a letter. Beware people. Management should look deeply into their staff and start sacking incompetent people which is a majority and hire people that what to assist clients. Never again will I ever use this company they are useless.

13 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Liars

Liars, deceitful and fraudulent
DO NOT ENGAGE THIS COMPANY

11 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A cut above the rest

A cut above the rest! After the Covid lock downs in Victoria almost destroyed everything I worked so hard for, naturally turned to the bank I’d been so loyal to..for a little assistance but they slammed the door on me. Get Capital offered me a hand…within hours, I had funds in my bank account. Honestly…words can’t describe what that meant! Thank you for restoring my faith

14 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with Nathan & Get…

Great experience with Nathan & Get capital Team, very knowledgeable & especially helpful. Nathan understood our needs & always he puts us on the same page about whole process, which only takes 24 hours to 48 hours. We are very happy with Nathan. Never disappointed. We are with Get Capital from close to 2 years, always positive experiences while acquiring funds for investments purchase & business purchasing & needs.

30 de junho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These people are scam, thieves

18 de abril de 2021
Avaliação não solicitada
logotipo da Shift

Resposta da Shift

Hi Michael,

We take our ratings from our customers very seriously and we would like to reach out to you to discuss your experience.

Unfortunately, after a thorough check of our records, we are unable to locate any details or communication with the name you have provided.

In order for us to investigate further, please email us at getfinance@getcapital.com.au or call us at 1300 249 649 from 8AM to 7PM AEDT.

Kind regards,

GetCapital Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. It was really quick response and approval.
The relationship manager - Simon Tang was really helpful, explained all questions asked nicely.
In general, it was a pleasant experience.

30 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kevin has been very helpful especially…

Kevin has been very helpful especially considering my age and lack of it skills its not all about money but the bed side manner that completes the deal Kevin is no doubt one of your best people and deservedly so regards Malcolm potter.

28 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best loan advisor ever

Best loan advisor ever. Simon been so professional and very helpful. When I needed money ASAP, Simon organise the funds for me the next day. Can’t be more happier with his amazing customer service. One more time thank you Simon!!! Great work 😊

19 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just a bit of a joke really

Just a bit of a joke really. It is quite sordid how many of these payday lenders are appearing in the market every other day.

Is was just the highlight of my day last week when a smug we think called me and asked me to break the law... Whoops, sorry Hon - shouldn't you still be in school? This is a good place for you to learn to do your homework too sweetie.

These guys like many of their kind are worthy of a little bit of look see from the Banking regulators. Hmmm, perhaps that should go on tomorrows to do list.

8 de fevereiro de 2021
Avaliação não solicitada
logotipo da Shift

Resposta da Shift

Hi Robin,

We take our ratings from our customers very seriously and we would like to reach out to you to discuss your experience.

Unfortunately, after a thorough check of our records, we are unable to locate any details or communication with the name you have provided.

In order for us to investigate further, please email us at getfinance@getcapital.com.au or call us at 1300 249 649 from 8AM to 7PM AEDT.

Kind regards,

GetCapital Team

Avaliado com 5 de um total de 5 estrelas

Professional and efficient

James Hathaway was very professional and efficient and a pleasure to work with. I can recommend him with confidence.

28 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simon Tang

I spoke to Simon and from the outset he was great and easy to deal with. He explained all the steps and requirements. Our approval was given and again Simon
explained everything and made the entire process
faultless.
Thanks
Daniel

7 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simon was very helpful and had good…

Simon was very helpful and had good product knowledge. Very easy to deal with and would recommend to anyone.

4 de janeiro de 2021
Avaliação não solicitada
logotipo da Shift

Resposta da Shift

Hi Dharan,

Thank you for you 5 -Star review, we are delighted that you would recommend GetCapital based on your recent experience. Your feedback will be passed onto Simon.

We look forward to continuing to service your business needs.

GetCapital Customer Care

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