Shinz Avaliações 

185
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered ship pads 3 weeks ago. I didn't receive any confirmation. I emailed a couple of days later and received a response. I've heard nothing since despite emailing 4 times asking for an upda... Ver mais

Avaliado com 1 de um total de 5 estrelas

Never received the parcel, apparently it was delivered by Evri but definitely not to me! The shin pads were printed with my Grandsons photographs, God knows where they have ended up! Seller was pretty... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a pair of Shinz for an Easter gift for my Grandson, they sent a preview of order and then the order was processed very quickly and delivery was prompt too, also wrapped in a neat little bag.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Shin-pad quality is excellent no blurry badges or writing or anything like that. Ordered whilst the business was shut for a week and still got them pretty quickly. Company very friendly and vocal,... Ver mais

Detalhes da empresa

  1. Loja de artigos esportivos

Escrito pela empresa

Shinz are a relatively new, family run business with a passion for all things football..! We have 2 great loves in our household, our family and football! Personally having 2 football mad kids under the age of 12 we have a lot of experience and understanding of what is like having a football crazy household and wanting the best in football accessories for our kids. Combining our passion for football, family and business, we merged these elements to create Shinz! We pride ourselves on providing our customers with the best quality shin pads, with premium designs to make sure you or your kids look stylish as well as protected with a personalised touch added in. With so many designs to choose from, as well as offering a full bespoke design service, we know there will be a design to suit your needs!


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 12% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(185)

20 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great product

Great product. Nice that they sent a proof before ordering too as I did change my mind. Think my grandson is going to love them!

30 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Fantastic product, thank you

Fantastic product, this is the second pair of shin pads that we have got for my son.
Not only do they look great but they offer great protection, my lad was on the unfortunate end of quite a nasty challenge and although it left a mark on the shin pad and it did hurt him quite alot I dread to think what would happened if these shin pads wasn't good quality. So thank you guy.

7 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Very responsive

The shin pads were replaced after washing them at 30 degrees. And new pair was sent and still awaiting to receive. Customer service outstanding and made me feel like they are a good and caring company. Thank you.

30 de junho de 2025
Avaliado com 2 de um total de 5 estrelas

Great product, long lead time and poor service…

The above rating is based on lead time and customer service only. The product itself is very good, and my daughter is really happy with how they have turned out. I would happily recommend the product, with the below caveat.

The lead time was very slow. Ordered on the 19th May, and did not receive until 6th June. The website clearly states a 5-7 day lead time on designs being completed. I had one specific question on the design, which was not answered, only the image being reshared, which was not conclusive due to image resolution. A simple yes/no answer was all that was required to manage expectations, but not received.

When the order was received it was, and remains, incomplete. the shin sleeves that I had paid for in addition to the pads, were not delivered. I have raised this issue however I am yet to receive a response to resolve.

19 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

Was very disappointed and was told I…

Was very disappointed and was told I couldn’t have any refunds

19 de abril de 2025
logotipo da Shinz

Resposta da Shinz

Pauline, we made the Man United home standard shin pads exactly as the design appears on the website. Because you did not like our 'street style' branding with the uneven black edges at the bottom of the pads (clearly shown on all pics on the website) you wanted a refund. As it was not our fault and certainly not a printing error - as a gooodwill gesture I offered you some free shin straps which you said ok to. I am so glad I have not sent them yet because you then give us a one star review for your error in not spotting this on the pics and not our error... Incredible!! And I will not be sending them out to you either.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, place my order on a Sunday, received a preview the day after, gave approval and received the shin pads that week. My grandson will be thrilled with them on his birthday. Thank you so much

2 de março de 2025
Avaliado com 3 de um total de 5 estrelas

Long delivery time and disfigured badge

Long delivery time. Picked the Chelsea shin pad set and while the personalisation happened the Chelsea badge was warped and disfigured. Got a number of Shin Padz before from here so a shame to see the standards decrease both in delivery time and the standard of the finished product.

26 de janeiro de 2025
logotipo da Shinz

Resposta da Shinz

Hi Owain, so sorry to hear that you were not fully happy with your order, this is the first we are hearing about this issue. Order times are always up to 2 weeks during busy periods to process and make the orders this is clear on the webiste. Pls share a pic with us via email - enquiries@shinzpads.co.uk and we will see about replacing the pad in question - we most certainly have not let our standards slip and would not have intentionally sent out if the quality was not 100%. Thanks,

Avaliado com 1 de um total de 5 estrelas

Pro Shinpads printed badly

Purchased the Pro shinpads over christmas. Quick delivery and the images printed on the shinpads is very good. Problem being was the lettering that had been printed was coming away from
the shinpad. The shinpad carry case Zip was also broken. I emailed customer service and had a response quickly apologising and said they would get the shinpad reprinted as well as a new case. it’s not been well over a month and nothing.

25 de dezembro de 2024
Avaliação não solicitada
logotipo da Shinz

Resposta da Shinz

Hi Dean, sorry yes we are still following this up with the factory we outsource these and unfortunately they have been slow to reply to us. We will replace the carry case and pad no problem, pls bear with us we have chased again and will keep you in the loop with it.
Thanks

Avaliado com 5 de um total de 5 estrelas

Shinpad sleeve

Purchased the shinpad sleeves for my 12 year old son, he loves them, we have tried other sock/sleeve type shinpads and these are by far the best we have come across, well made and my son said how comfortable they were to wear.
Also a very quick turnaround on delivery
5*

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience 👏🏻

Excellent experience 👏🏻
Really went above and beyond in professionalism ensured I was happy with the designs etc

And completely made my sons 13th birthday 🎂 thankyou so much.

Highly recommend 👌🏻

6 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, one very happy 11 year old. Delivery was a little slower than expected, but believe this was due to the courier and Christmas, not Shinz. Response to my email query about delivery was dealt with promptly.

29 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I contacted Shinz less than 1 week before Christmas after receiving a recommendation from a friend. After sending in my order along with the images I required Becky came back to me to confirm that they will be ready before Christmas.

Absolutely fantastic service and products, highly recommend.

24 de dezembro de 2024
Avaliação não solicitada

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