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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had an issue where I couldn’t ship ground advantage and after speaking with a virtual assistant, they fixed it within a matter of minutes. What great service!

Avaliado com 4 de um total de 5 estrelas

I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... Ver mais

Avaliado com 5 de um total de 5 estrelas

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Ver mais

Detalhes da empresa

  1. Transportadora

Escrito pela empresa

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

413 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

User Friendly and Fantastic for Everyone!

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, but honestly the best part is how easy it is to use. It integrates to my invoicing system and has so many personalizable features. Truly an awesome program and I recommend it to any small-business owner!

13 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Small business essential

I've been using ship.com for years to ship items to my customers. The platform is very user friendly, and the rates are great. I also like that the site makes it very easy to keep track of shipping charges for the year so that I can easily calculate the information that I need come tax time. If you are a small business owner, I highly recommend ship.com for your shipping needs.

29 de janeiro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Given inaccurate information

I have been using ship.com for about 2 years. When I set up my billing I was not able to attach my bank account due to an error in their system. At that time I was advised I could add a balance (which you are required to do if you don't have your banking attached to the account) and that I could be refunded at anytime in the future that I no longer wished to use their services. I tried to get my money back and was informed that I could only be refunded for up to 6 months from the initial payment. Now I am stuck using their services until my money runs out when other companies have much lower shipping rates.
I gave 2 stars because even though I had this issues and their rates are higher than done other websites I do find the system easy to use and navigate and it connects with square.

3 de janeiro de 2023
Avaliação não solicitada
logotipo da Ship.com

Resposta de Ship.com

Hi Alicia, My sincerest apologies for your experience with this. We can guarantee that we have the absolute lowest shipping rates available, so we would be happy to answer any questions you have on this. Please reach out to help@ship.com to resolve the issue around your account balance and linking your bank account. Happy to help!

Avaliado com 5 de um total de 5 estrelas

I love this shipping company

I love this shipping company. They have answered so many of my questions and helped me in such a positive way. Makes it easy to run a business from home. Thank you for all that you do!!

6 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic shipping company

This shipping is the best one I've found. They make it so easy to run my business from home!
If I have a question, the live chat is amazing. There was a time I entered the incorrect weight and my customer still got their package and the difference just came out of my account on file.

22 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, and so worth it for the discounted shipping rates. My friends always ask me to ship things for them instead of going to the post office. 😅❤️

16 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ship takes care of all my shipping…

Ship takes care of all my shipping needs. When I’m over or under they make it right and refund me when necessary! I appreciate everything this company does and it makes my customers happy as well! I love how easy the site is to use as well!

18 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Support

The best part about ship.com is the fast customer service. The support is great. If you have any questions the support team is very helpful and responsive. The monthly fee is also very reasonable with the amount of services available through Ship. I definitely recommend to any business owners.

1 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ship makes it so easy …

Ship makes it so easy for me to print out my labels at home and package the order and provide tracking! The system is beautiful as I'm able to enter and email customers to ensure they l received the order.

17 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Easiest Part of Business

shipt.com is one of the easiest parts about running my business. It’s convenient, affordable and has all the features needed to make shipping as easy as possible. I would highly recommend ship.com to any business owner who wants shipping to be as easy as it can be.

6 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ship.com has made my small business a dream!

Ship.com has made my small business experience so much more easier with it being able to import from my website and have it all accessible from my computer! I literally love this website and am so happy I decided to use it for my small business needs!!

17 de dezembro de 2022
Avaliação não solicitada

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