Fantastic 10/10! From the moment I spoke To Fran to set up the move right through the final move destination drop off. Professionalism through and through. Oh did I mention they rescued me after ano... Ver mais
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Veja o que dizem as avaliações
The crew was amazing (led by Robinson) - on time (actually a bit early which was great); did a fantastic job protecting possessions and our place - and worked like we were all that mattered. This was... Ver mais
The workers neglected to pack and take part of my consignment. When I noticed immediately after they had left and reported this, I was told than it would be too expensive for Schleppers to make good,... Ver mais
I honestly can’t say enough wonderful things about these four men. I have so much respect for them. They worked incredibly hard through a very long and demanding day, and they were kind, patien... Ver mais
Detalhes da empresa
Escrito pela empresa
At Shleppers, service is our foundation. Every move is an opportunity to deliver a better experience — one that’s efficient, dependable, and genuinely customer-first. That’s the commitment behind every “yes, we’ll be happy to move you.”
Informações de contato
434 East 165th Street, 10456, Bronx, Estados Unidos
- (212) 223-4004
- shleppers.com
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WARNING! Never have I ever been so ripped off and scammed!!!
I will start with I WISH I LOOKED AT THE REVIEWS ONLINE!!! Warning… I GOT SCAMMED!
I was advised by my sister, to try using a moving company my brother-in-law worked for; Shleppers Moving and Storage. I agreed to use them, and two weeks in advance, set a date of November 28th, 2016, when their rep came by my house and quoted me $400 for the move. I told him that was low, seeing it was always around $1000 to move my things, when I did it myself. I was excited to not only save money, but not have to move the items. He reassured me everything was fine and the quote was solid. He agreed on the 28th, and told me they would get me a time. I called to get that time, but never got a response back (trusting this was family and everything was going to follow through). I finally received a call, morning of the 28th, that they were out front! Regardless, I was eager to move, and went ahead with buzzing them up.
In walked three movers, none of which were my brother in-law. It turns out he was called onto another move. I let these three strangers into my home, which was one of the WORST mistake I have ever made. During the corse of my move they took twice the time they said. I had friends tell me they saw them by their truck, not doing anything. They finally got my things down to the truck, and we went to my new home.
There, I found that my stereo had been broken. That was after they smashed a lamp into the ground. It was not until later that I found the goose down, feather, couch that I got from Restoration Hardware was damaged, and one of my finer rings had been stolen! I was too busy dealing after the move, with the fact they asked me for $1000 for their service, and that’s outside of the materials they tried to charge me for; boxes they took back, tape they used, and plastic I had provided, but they used their own. Yup, $1000 for a job that I was quoted $400. I told them I would give them $700. They got their boss Jesse Heeber on the phone, and after a lot of arguing, he agreed to $700. I paid in cash, and they left. I received no quote, no paperwork, and no Bill of Landing.
I called Shleppers Moving and Storage, here in LA, and spoke with Jesse. Over the course of a month, he reassured me he was going to handle this. He kept telling me to call him back, and then would not answer. Then, he stopped answering my calls and texts. I tried calling the office in New York. They got me on the phone with Rob. He told me he was going to handle the situation. I never heard back from him.
Now, after looking over the internet, I have found that this is common practice for this company. I have found rampant complaints of over charging, surging, stealing, and more. It’s terrifying!!! Who knows what else they took I have not discovered yet. Worst is, I didn't look at reviews myself! I hired them. Now I see why reviews matter.
Now, I am trying to file a claim with my own insurance, but they need a Bill of Landing. They need paperwork. Something this company knew I would need. I am out of options, and left screwed over like everyone in all the reviews I’ve read since this happened. Including an interesting one, by a former employee, who states that this kind of stuff is encouraged! How does a scam and set-up, like this thieving company, keep getting away with this?

Resposta da Shleppers Moving & Storage
STAY AWAY
I have been on this earth 71 years and my experience with them was the worst of my life. We moved from Brooklyn, New York to Tampa, Florida. The pick up was great and then the nightmare started. Our stuff was put in storage for a few weeks and luckily we had a place to stay in Florida until it arrived. The first lie was that they deliver with their own truck with some of the guys who picked up our stuff. Not the case, our stuff finally came with a private trucker and 2 helpers that he picked up on the way here.We had 2 large pieces that had to be dis-assembled and put back together. The salesman told us that one of the guys who took it apart would be delivering with a furniture specialist down here. Never happened. These 3 guys took 3 hours to put it back together with the bar unit of the set completly broken. The 2 helpers were constantly fighting with each other and just threw most of our boxes on top of each other in the garage. We have a Swarovski crystal collection with a lot of the pieces broken in the move. A living room coffee table had a leg broken in half and a large gouge in the top. There were other damaged pieces too numerous to mention. Even though we had only taken out the minimum insurance coverage it was an awful experience even if we had full coverage. The move was stressful enough without this catastrophe. As the title says STAY AWAY!!!!

Resposta da Shleppers Moving & Storage
Unacceptable experience
I have gave full pack service contract to move my stuffs, but shleppers guys are the worst guys I have ever since in this business even they claim to be very professional. There is no professionalism in their packing & delivering. first they won't come up with sufficient packing materials, second they don't care about your valuable stuffs, while packing they will just dump your stuffs without doing proper packing into boxes. Whatever Sales guys commits, their delivery or picking guys never fulfill that commitment. Even though you gave them full pack service, picking guys will deny to pack your bathroom and kitchen stuff and you will end up doing it on your own for them.
Also on delivery, they will missed your stuffs and this is happened with me. and now they are asking me to claim it with 60cent per pound for those missing items which are more valuable than their claim amount which they will refund me.
I won't recommend these guys to anyone nor I will take their service again.
I am very dissatisfied with their job and had worst experience with them.

Resposta da Shleppers Moving & Storage
I was impressed
They showed up on time. There was an appropriate number of people (3). They were polite, had all the paperwork in order. Moved efficiently. I was moving stuff out of storage, and into a Manhattan location. We arrived at approximately the same time. They price was great. I tipped generously.
Schlepping out
I went with shleppers because I am a Montefiore employee and they do all our moves. Got a small referral discount. They were almost an hour early and provided a fee extra boxes and packing assistance free of charge. They brought a large crew of four and we finished well ahead of schedule. No damage to anything packed or the house we moved into. A+
Had some issues
I loved the fact that they came to pack the day before the move.
Some things broke during the move though I told the movers that those are fragile . They still take the proper measures.
They were a Group of 3 movers but only 1 spoke & understood English which was very frustrating since I asked for unpacking and it was useless.

Resposta da Shleppers Moving & Storage
Another very successful move with Shleppers!
This is at least the 4th time I've moved with Shleppers (for both home and office moves), and once again, they were absolutely stellar. On time, efficient, friendly, knowledgeable, and professional.
I've recommended Shleppers to many friends, and they have all been very happy with the results. I will continue to refer everyone I know to Shleppers for their outstanding level of service.
Would Highly Reccomend
I don't know if I lucked out or if Schleppers is really just this amazing for all their customers. I had a trifecta team- Marvin, Kevin, and Carlos: all three incredible, equally diligent, and time efficient. They worked hard and were an absolute pleasure throughout, all the while being the utmost professional. I would highly reccomend.
Initially impressed until we started unpacking
The guys worked hard - the day before to pack up our small apartment and I was advised by the foreman to tip in cash at the end of that day. We tipped well. The next morning they reappeared to move us. Again I was impressed at how hard they worked. They even scored a great parking space(on my behest) in front of the building. They reassembled our bed
and table and generally put the boxes where they belonged.
The first negative note was when I was told that it would cost an extra $150 for them to lay down some flooring cover for the building front hallway. (Took them all of 10 minutes to put down this removable covering)
Then after they left, I discovered that a large over hanging floor lamp
lying on its side on the floor was unusable. The pedestal base - heavily weighted to keep it steady was in pieces - and the long arched metal pole was bent down from the base - It could no longer stand up (A $350 lamp)
Then as we unpacked further we saw how clumsily dishes were packed - stacked eight deep with no dividers and just wrapped i heavy paper and placed in boxes. The problem is you discover these things afterwards - It always takes a day or two to unpack and by then you've tipped them and the payment has been made. What got to me was when I unpacked a record
player on the bottom of a box - no covering of any kind - simply surrounded by books - The record player did not function. The belt drive was damaged - admitedly an inexpensive item ($129)
I have already ordered a new one.
We don't anticipate any reimbursement - "Take a picture and send it to us"
I regret so readily tipping these guys whenI should have waited until I could see they job they actually did - The packing was poorly done - hasty
and sloppy We will never recommend this company.

Resposta da Shleppers Moving & Storage
as expected, excellent
The men who laid our carpeting would not move a marble credenza in our living room. Shleppers came within an hour and moved the credenza and came back two hours later to put it back. What more could you ask?
Got the job done!
I hired Shleppers because they had a decent price (wasn't the lowest quote) and the salesperson was very nice. They were flexible with my dates and revised my binding quote a few times due to my dates and going from an elevator building to a walk-up.
On the day of the move, they arrived 30 minutes earlier than expected but it worked out fine. They even assisted me by taking some garbage furniture pieces to the garbage at my old building. They worked quickly and efficiently with a foreman and 3 others. They were in such a rush to get out of the old apartment, that they left me still sweeping and didn't do a full sweep of the apartment before leaving, so I was left with carrying out more items than I could do in one trip. It would have been nice for the foreman to do a final walk through with me to make sure everything was out of closets, etc.
At the new apartment, they arrived a few minutes before me but they stopped to get lunch which helped me get settled. They were very fast unloading the truck and hauling all of my items up 3 flights of stairs. We decided where my bed was going to be placed and they put it together. The only issue I have, is that they didn't put it together completely correctly so the headboard doesn't sit on the risers. I wish they would have asked me to look at it before placing the box spring and mattress, so I could have it leveled correctly. Besides that, they would only take back the boxes which they used to pack (and I unpacked) so I was left with empty boxes to try to dispose of. Besides those small items, they did a great job moving me and I would suggest them to anyone who asks.
Exceptional service
Our crew was amazing. They were professional, helpful and unfailingly polite. They went out of their way to please. We would recommend Shleppers to everyone.
Shleppers...funny name, fantastic service
We have moved times and these are the most professional, courteous, hard-working movers we have ever used. They anticipated ever need we knew we'd have and those we didn't. Their price was fair and highly competitive. No hidden agendas. Recommend them without hesitation!
LI to NYC
The were quick, professional and polite. The price was also amazing
Great experience
Leo and Norberto were fantastic from beginning to end and really took care of my belongings like they were their own. Highly recommend schleppers.
They made the move completely effortless.
The whole team was incredibly friendly. They finished the move in 4 hours. They were right on time. My card was charged incorrectly but they credited me as soon as the weekend was over. Everything was effortless. I never would have been able to do the move on my own. I can't thank them enough.
Shleppers is super!
Shannan was quick to answer the phone and politely helped me through the process even though I had to postpone twice and make several changes.
Daquan and his team were super friendly and moved quickly and efficiently to make my move a cinch.
I have used Shleppers twice and wouldn't hesitate to call them again or recommend them to a friend.
Smooth experience throughout the whole process
Schleppers Moving Storage came highly recommended and I now know why firsthand. From the time of the initial phone call, to the pre-move estimate visit, to the actual day of the move, it was so easy and smooth. The men that came were professional and hard working. They had to contend with three flights of stairs. I would recommend them to anyone moving.
The absolute best!
This is the third time my family and I have used SHLEPPERS. Without a doubt, they are amazing. They are efficient and on top of everything. From Steven Zimmer who comes out to give an estimate, to the movers who worked with care, to the people on the phone who handle the payment, not a complaint to be found. I would recommend them without hesitation.
We moved from NYC to Princeton, NJ, and they made every step of the way stress free.
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