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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

As part of a running group, we partnered with Shoely on an event. The rep did the scan for us and a shoe expert provided a list of recommended shoes based on questions asked by the in-person rep. Th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The guidance video was a game-changer for me. The science behind why certain running shoes were suggested changed me from being loyal to one brand and now loyal to what my feet need. I've told everyon... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the 3D scan done at the San Francisco marathon expo. It took a few minutes. Video analysis and recommendations came two weeks later. I just received my order. The shoes with the custom cushion f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been having pain in my feet that is difficult to describe.I ordered the sneakers Shoely suggested, but was disappointed my foot pain continued. August and I emailed back and forth, he suggested... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados

Escrito pela empresa

Shoely is your personalized online shoe store, using the power of 3D technology to deliver insanely comfortable shoes for running, walking, working, hiking and any other way you move.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

161 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great product worth trying!

Easy scan process and a perfect fit of my insoles. I was skeptical given I have tried dozens of highend insoles in the past without finding one that was comfortable for my high arches, but Shoely came through! Definitely worth trying.

27 de junho de 2024
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Resposta da Shoely

Thanks for sharing, happy to support you! 🙏

Avaliado com 3 de um total de 5 estrelas

Insoles fit well but have no…

Insoles fit well but have no cushioning. I wear my off the shelf Dr S sole for Plantars over these.

3 de junho de 2024
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Resposta da Shoely

Thanks for your review, Martin. We strive to balance cushion with the proper amount support needed for optimal foot health. While this works for many people, it sounds like you'd prefer a bit more on the cushioned side. We'll definitely keep this feedback in mind for our future product developments. 👍

Avaliado com 1 de um total de 5 estrelas

August was nice….but the end result did…

August was nice….but the end result did not help.

These “custom” inserts were no better (perhaps less effective)than the $10 off the shelve ones I use.

10 de junho de 2024
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Resposta da Shoely

Thanks for the review, Steve, and I'm sorry to hear you didn't find our insoles helpful. We strive for complete customer satisfaction in all we do and have thus refunded your order.

Avaliado com 5 de um total de 5 estrelas

Fantastic personalized experience

Fantastic personalized experience! Shoely was knowledgable about my foot and able to provide customized recommendations based on my needs and goals. Can't recommend it enough!

19 de maio de 2024
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Resposta da Shoely

Thanks Emily! Honored to support you 🙏

Avaliado com 5 de um total de 5 estrelas

The orthotics are great

The orthotics are great. I already feel the difference with my feet and my back. The CEO/co-founder August Dyess addressed my issues with the app and made the process much easier. I will definitely continue to use this company's products. Great experience overall!

31 de maio de 2024
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Resposta da Shoely

Our pleasure to support you, glad we could help! 🙏

Avaliado com 5 de um total de 5 estrelas

Plantar Fasciitis gone after 20+ years!

I have had plantar fasciitis for 20 years and have spent a tremendous amount of money on different sleeves, inserts and other appliances. With Shoely, I have finally found the perfect solution. The measuring process was very fast and accurate, although I did have to purchase a selfie stick with a rotating head in order to get a good scan with my iPhone. My first order was for custom fit orthotics for my existing sneakers. They took about 10 days to arrive to Upstate New York. I had to trim them slightly at the widest part, but they fit otherwise. Once installed , I went for a 15 minute walk. I could feel an immediate improvement but it took several days before I felt completely comfortable.

Because of the success I had with the inserts, I decided to try their subscription service where you pay a flat fee of $99 per year, buy footwear directly from Shoely and they will install custom orthotics in your purchase for no additional charge. The sneakers I ordered took about 2 weeks to arrive. They were perfect! I would highly recommend this service! I have no pain after suffering for many years. So far, I have purchased four pairs over the last 3 months only because I like to have a variety of shoes on-hand.

The only small issue I have is that they do not offer an optional shipping method. I would be willing to pay more for faster shipping, but the lack of this option should not deter you from using this great service. They have a great selection of shoes at good prices and having the custom orthotics installed is simply fantastic!

10 de maio de 2024
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Resposta da Shoely

Wow, thanks so much for sharing, Pastor Bob! 🙏 We're honored to support you and thrilled to know we've been able to be of service. Trust that your feedback on faster shipping options will also be taken in for future improvements.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Owner of company reached out and saw the issue- he then sent me a new order with 2 pairs of inserts. I appreciate him reaching out to make sure I was satisfied. Looking forward to using my inserts.

6 de junho de 2024
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Resposta da Shoely

Thanks Allison, happy to support you! 😀

Avaliado com 5 de um total de 5 estrelas

Very happy with my shoes

I have been very happy with the options presented to me for running shoes. I have struggled to find the right ones for me, and the ones suggested by Shoely have been great. I also needed to invest in trail running shoes and they quickly provided suggestions for that based on my profile.

17 de maio de 2024
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Resposta da Shoely

Awesome, Leanne! We've been thrilled to help 😀

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience and I would highly recommend to anyone, including those who don’t live in America. We met the team at a Rock n Roll expo earlier this year and had my scans done in person. We were in the states on holiday and was skeptical how Shoely would work from when we lived in New Zealand. The trainers arrived and the sizing was spot on. Due to absolutely no fault of Shoely, my trainers were faulty. The customer service was fantastic and I had a replacement pair of trainers with me very quickly. I am now a complete Shoely convert and will be telling all my friends. Thank you to August and his team for helping me to finally get the right size and style of trainer for my needs

17 de maio de 2024
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Resposta da Shoely

Thanks Fiona! Always our pleasure to help 🙏

Avaliado com 5 de um total de 5 estrelas

Cool technology, quality product.

Quite amazing that the Shoely team is able to make custom molded insoles to fit my foot based on taking some photos with the camera on my phone. They fit great, provide excellent support, and have stood up well to my consistent use over the past couple months.

21 de março de 2024
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Resposta da Shoely

Thanks Chuck! It's a pleasure to support you 🙏

Avaliado com 5 de um total de 5 estrelas

Excited to try!

Really loved the custom analysis and guidance, and looking forward to trying my insoles!

25 de fevereiro de 2024
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Resposta da Shoely

Thanks Bailey! Excited to support you 😀

Avaliado com 5 de um total de 5 estrelas

Great service!!!

Shoely is run and operated by people that really care about finding you the best running shoe for you! great service; professional and friendly!

19 de abril de 2024
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Resposta da Shoely

Thanks Juan, always our pleasure to help! 🙏

Avaliado com 5 de um total de 5 estrelas

Shoely is getting me to Boston!

AMAZING customer service by Shoely once again!! I wanted to race in Alphaflys and Shoely was the only site I could find any available. Upon first order, the shoes were a half size short. With just under a week before my marathon, I reached out to August to see if there was any way to exchange for the bigger size before I left for my race. August responded immediately and the shoes made it with two days to spare! I even got some training runs in with them. They served my race perfectly and allowed me an 11 minute PR and Boston Qualifying time!! I truly cannot rave about the Shoely team enough!!

17 de abril de 2024
logotipo da Shoely

Resposta da Shoely

WOW, congrats on the BQ, Cara!! We're so honored to be part of your journey! 🙏

Avaliado com 5 de um total de 5 estrelas

Great service and product!!

Great service and product! The Shoely staff are friendly and helpful.

22 de abril de 2024
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Resposta da Shoely

Thanks Shawn! Always our pleasure to help 🙏

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