Representative of Durable was very helpful. Oder has breaks missing from caster wheels. One of casters has a missing wheel.
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Veja o que dizem as avaliações
Your side was absolutely fine. I cannot say the same thing for APC delivery people who have come here. On each occasion we were here but the parcel was not delivered!!! Last Friday if there had a... Ver mais
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Great and very helpful customer service/sales! Great product (Stationery storage cupboard). Excellent quality and apart from final stage pretty simple assembly. A well engineered product that went t... Ver mais
A empresa respondeu
Great products and a great price. So great to deal directly with a company rather than but thorough a commercial giant. I had a small issue with an order which was not communicated effectively due to... Ver mais
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Detalhes da empresa
Escrito pela empresa
For 100 years, we have been creating award-winning workplace solutions to help improve efficiency and productivity in our everyday working lives. We also encourage business to embrace the latest in technology by giving them the tools to do just that From our award-winning signage and tablet holders to our extensive name badge range, we are your one-stop-shop for workplace solutions
Informações de contato
10 Nimrod Way, BH217SH, Wimborne, Reino Unido
- 01202897071
- hello@durable-uk.com
- shop-durable.com
4,2
Muito Bom
53 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Representative of Durable was very…
Representative of Durable was very helpful. Oder has breaks missing from caster wheels. One of casters has a missing wheel.
25 de junho de 2026
Perfect product promptly delivered
7 de abril de 2026
Assembly problems
Presales - excellent.
Purchasing and delivery - excellent
Assembly - IMPOSSIBLE. Am close to giving up.
24 de março de 2026
Resposta da Shop Durable
Hi David,
Thank you for your review. We're very happy to hear that the sales process through to delivery was excellent. We're sorry to hear that you are having issues assembling the product, this is the first instance of assembly issues we've had for this item. We've tried contacting you a few times to offer some support with this but have not been able to reach you.
If you are still facing assembly issues, please don't hesitate to reach out to us. We have product specialists that will be more than happy to walk you through how to best assemble the product you have ordered.
Kind Regards,
The Durable UK Team
Went to collect
Product is fine and I will order again but dpd did not deliver or notify me that they tried to deliver. I had to go collect it myself and had to contact the vendor to find out where it had gone. would buy from this vendor again but dpd let them down.
24 de março de 2026
Resposta da Shop Durable
Hi Sheila,
Thank you for your message and for bringing this to our attention.
We can see that DPD experienced some difficulty locating your address, which meant your parcel was redirected to a local pickup point. We’re really glad that after getting in touch, our customer service team was able to help you successfully collect your order.
While this issue was outside of our direct control, we always aim to support our customers every step of the way, and we’re pleased we could assist in resolving this for you.
We truly appreciate your understanding and hope to welcome you back to shop with Durable again soon.
Kind regards,
The Durable UK Team
Resposta da Shop Durable
Hi Emily,
Thank you for reaching out to us regarding your order. We're glad to see that our customer services team were able to resolve this delivery issue after DPD failed to find your address. We apologise for the inconvenience caused by DPD on this occasion.
We're also happy to see that you purchased another product from our DURABIN range recently. As always, if you run into any issues or have any questions, we're here and happy to help.
Kind Regards,
The Durable UK Team.
At Last I have found what I have been looking for.
I have been searching for this specific product for months! Even though the site said NIL stock, I emailed them and it was explained that they are on back order.
19 de fevereiro de 2026
Resposta da Shop Durable
Thanks very much for your review Sandie! If you need anything else from us then please let us know
Resposta da Shop Durable
Thanks very much for your review Jeff! If you need anything else from us then please let us know
I didnt receive my purchase
I didnt receive my purchase! 0 communication about where it is.
26 de janeiro de 2026
Resposta da Shop Durable
Hi Jesse,
We have tried contacting you a few times but had no luck. We have checked the DPD side and there is a proof of delivery but we think it may be to the wrong location?
Can you please get in contact with us, so we can resolve this.
Great help and service
Jack was so helpful in sourcing what we needed to accommodate our storage
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Shop Durable
Thanks very much for your review Jacqui! If you need anything else from us then please let us know
An excellent product that was promptly…
An excellent product that was promptly delivered
3 de janeiro de 2026
Resposta da Shop Durable
Thanks very much for your review Lesley! If you need anything else from us then please let us know
Easy to find what I was looking for and…
Easy to find what I was looking for and the item is great
15 de dezembro de 2025
Resposta da Shop Durable
Thank you so much for your positive feedback! If you need anything else from ourselves, please reach out and we look forward to you returning soon!
Great Service
Had to place 3 orders due to credit card limit. Office rang to confirm, arranged quick delivery all together and the quality of products are great.
Thanks!
Will
Vita Student
12 de dezembro de 2025
Resposta da Shop Durable
Hi Will,
Thanks so much for the positive feedback! We are really happy that you love the products. If there is anything else that we can help with, please just get in touch.
Great communication
Great communication, very helpful.Well wrapped items plus superfast delivery,
3 de dezembro de 2025
Resposta da Shop Durable
Thank you very much for your positive feedback! We hope you will shop with us again soon.
Excellent product excellent price
3 de dezembro de 2025
Resposta da Shop Durable
Thank you very much for your positive feedback! We hope you will shop with us again soon.
Saved the day!
Very quick delivery times, good value for money and exceptional customer service. I had an issue with an item caused by a third party and Durable took ownership immediately and resolved the problem straightaway. Rare to find such a responsive company. We were very impressed.
14 de novembro de 2025
Resposta da Shop Durable
Thank you very much for your positive feedback! We pride ourselves on our transparency and customer service, so delighted we could get this resolved for you quickly
Great quality product (bin)
Great quality product (bin), easy to order, fast delivery. Would highly recommend.
3 de novembro de 2025
Resposta da Shop Durable
Thank you very much for your positive feedback! We hope you will shop with us again soon.
Not worth the price (I'd get a wooden one instead)
I had very high expectations of this product, given how expensive it is.
The plastic is of quality but the opening and closing is SO LOUD! Everytime I need to open the drawer, so much noise! It's just plastic sliding on plastic. I wish they did a better finishing. A second disappointment was that the keys to the lock were attached to the drawer by the most sticky tape. Leaving behind a sticky mess. Couldn't clean it at all. Just put the key in the bag with the documentation, nothing wrong with that. And finally, a minor point, the delivery didn't happen in the first scheduled appointment.
3 de novembro de 2025
Resposta da Shop Durable
Thanks for your feedback. We are really sorry the product didn't meet your expectations but we will take this onboard and feed it back to our product management team in Germany.
Resposta da Shop Durable
Thank you very much for your positive feedback! We hope you will shop with us again soon.
New debit card holders
I ordered 2 debit card wallets online. It was easy to navigate and pay.
Items arrived in a good time and well packaged..
12 de setembro de 2025
Resposta da Shop Durable
Thank you very much for your positive feedback! We hope you will shop with us again soon.
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