BOOX Palma Pro 2 I purchased a Boox Palma Pro 2 directly from Boox August of 2026. I had heard that some people had trouble with direct orders so my other purchase, a Note Air 5C, I had purchased fro... Ver mais
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Veja o que dizem as avaliações
I really love the Palma 2 Pro. It's really great for reading since its lighter and smaller of my ipad and the screen doesn't affect my sleep. The cover coming with is kind of weird, its only holding b... Ver mais
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I bought BOOKX GO 10.3 2. Really good for the eyes, refresh rate is superb for e-ink, and really feels like paper. Downside is 10.3 screen isnt very well optimised for many apps, and text appers small... Ver mais
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Dead on arrival. Part of the touch screen did not work right out of the box. Instead of going, “Oh, our bad. Here’s how we can make it right,” it was “send us 20 photos of this brand new device y... Ver mais
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Detalhes da empresa
Escrito pela empresa
BOOX is a leading global electronic brand specializing in ePaper devices. Designed to reduce digital fatigue and boost productivity, BOOX caters to a diverse audience, including professionals, academics, and anyone who wants to enhance their reading and note-taking experience. By combining E Ink technology with the Android operating system, BOOX provides flexibility, cutting-edge hardware, and advanced software. For more information, visit https://shop.boox.com/
Informações de contato
3,5
Bom
45 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 mês
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As pessoas também visitaram
Straightforward process
Straightforward process, had everything I was looking for. Came with extra I'll probably never even use.
16 de julho de 2026
Great reading and word processing, stylus needs improvement
The size of the device is excellent, and I love that it is backlit and runs on Android. I also like that the backlighting has an adjustable warmth setting that can be used to turn the screen redder, which really makes it easier on the eyes. I’ve been using the device for reading and, after downloading Google Docs and attaching a third party keyboard, for word processing and have been satisfied. I’ve removed a star because the stylus experience isn’t great. I bought the stylus but haven’t been using it because of the lag when writing. My ideal device would be the size of the Box Go 7 Color Gen 2 but have a stylus experience like the Boox Note Air5 C: a higher quality writing experience, and a stylus that attaches to the device magnetically
16 de julho de 2026
Palma 2 broke. promised to fix and then refused.
Palma 2 broke and I emailed boox help. They made me jump through weeks of procedures and unclear instructions to finally assure me that my unit was under warranty and I could return it for a repair. Then, days later, they said, actually no, it's NOT under warranty, "sorry." Sorry? Your product lasted only 15 months and you don't care to stand by your commitments?
11 de maio de 2026
Avaliação não solicitada
They have terrible after-sales support
They have terrible after-sales support: promised updates don’t arrive, and long-standing bugs don’t get fixed.
Putting Android on an e-reader sounds flexible, but in practice, it’s been a mess. On my older Onyx device, basic web browsing is essentially broken because of an expired root certificate, and there’s no supported way to update it. As a result, I can’t reliably open websites, and Google services (including signing into a Google account and using the Play Store) also don’t work.
Overall, the hardware concept is undermined by weak software maintenance.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da BOOX
Dear Artem,
We sincerely apologize for the inconvenience.
BOOX is committed to providing free firmware updates for all models for more than 3 years since the product launch date. So every BOOX user can have improved experiences through consistent updates.
Furthermore, there are no restrictions on Android version or root certificate for browsing the web and accessing Google Play. In this case, you could try to check the video at the link https://www.youtube.com/watch?v=QcH3KOQmCDA to see if your device needs to activate Google Play. If so, please activate it. Then, please check if the problem with browsing the web and accessing Google Play can be fixed.
If you have any questions, please feel free to contact us at any time.
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