Dover Street Market E-SHOP Avaliações 

The order I received came well packaged and promptly.
Thank you DSM 🙏🏻

Only 1 word.... TOP

After receiving the wrong trainers.Get in touch with the customer service after numerous emails and a phone call my order been recollected and told after receiving my return I will get refund yet still waiting my refund.Thinking of it now generous with two stars.One unhappy customer:(

Always very efficient professional kind & helpful with purchases & returns alike. I enjoy their website hugely, I highly recommend DSM EShop.

Very well delivery , easy order
Thank you so much for everyone who works in Doverstreetmarket

The contempt inherent in the in-store experience apparently translates online. Abysmal experience; ignoring emails, failure to take responsibility; putting the onus on the customer to resolve nightmare shipping issue (because DSM don't know how to address a parcel correctly). Avoid.

They sent me shoes that were not as described on their website, so I sent them back. 15 EUR for the original shipping plus 30 EUR for the return. I have sent three e-mails to ask about a reimbursement for the shipping costs because I would not have ordered if their description was correct. I have received no answer to either e-mail and it has been 10 days since my return was delivered to them (according to DHL tracking). Until today I am waiting for the reimbursement (cost of shoes and shipping) and an answer.

They literally sent me wrong shoes without soles in them. They then proceeded to tell me it was my fault and I wouldn’t be reimbursed unless they had what I thought was a fedex tracking number, but nope, they gave me problems about that too. Don’t buy anything from them.

perfect just in time for chritmas

the first time i used DSML they sent me the wrong size with a completely smashed box. The second time i used DSML which was mid/end of dec 2025... they sent me a mouldy pair of jordan 1 chicago 1s with mould growing all over the heel, midsole and midfoot section. plus they wer pre-laced indicating someone else has had them before me plus all of the factory paper was missing. they said they will make a return label for me to send them back as I sent full proof of their terrible service. NEARLY 3 WEEKS LATER THEY WONT SEND A RETURN LABEL AND THEYRE NOW IGNORING MY EMAILS. its like i am begging to get my own money back despite the fact THEY sent me mouldy used jordan 1 chicago lows. two times in a row theyve aboslutely messed up my order. STEER CLEAR. way better retailers in the UK to get sneakers.

Love shopping from DSM, items always very well packaged and arrive on time..definitely my favourite store.

Always exceptional. Super fast despatch and always beautifully packaged and wrapped.

Very efficient— ordered 4 days before Christmas and received on the EVE!

Fast delivery, good products

Amazing selection of products.
Great service and always fast delivery

Very happy with the purchase, efficient delivery, fitting size.

Great pieces. Love the jewelery section. Shipping takes long. The interface is nog optimized yet. Actual size for pieces are not discribed, not all oieces are worn by a model.