I would strongly advise against buying online from DSM. Their customer service is practically non-existent. I have been waiting for what feels like forever to receive a refund. Although I have receive... Ver mais
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Veja o que dizem as avaliações
Love DSM E-Shop. They stock an amazing variety of brands, clothes and accessories. One of the biggest positives of shopping here is the delivery times as I’ve rarely waited more than three-four d... Ver mais
I don’t typically write reviews unless its negative, but the way my package was delivered was astounding and I don’t want them to ever downgrade. First of all I ordered the Lakers 4 from DSM about two... Ver mais
I absolutely adore this store ! It’s unique where u can find amazing unknown designers . The staff are well trained professional And lovely . This not only a store it’s a meeting of all cool ppl... Ver mais
Detalhes da empresa
Escrito pela empresa
Dover Street Market is a place for creators from various fields to gather, encounter and collide with each other in a burgeoning atmosphere of beautiful chaos. The original Dover Street Market first opened in London, Mayfair in September 2004.
Informações de contato
33-34 Great Pulteney St, W1F 9NP, London, Reino Unido
- 02077588185
- e-shop@doverstreetmarket.com
- shop.doverstreetmarket.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All Good super fast delivery very…FAST DELIVERY
All Good super fast delivery very pleased Thanks
very pleased with the service very…
very pleased with the service very quick free delivery
Great purchase
Great purchase. Packaged with care and shipped very quickly. Customer service were also excellent. Well job to the team. I’m a very happy customer.
Customer service is appalling
Customer service is appalling. Dealt with Rose and it was extremely unhelpful.
I placed 4 orders. I asked to cancel 2 as the wrong size was purchased.
I sent a clear email (forwarding the original order I placed) and she cancelled the wrong order, which I never even enquiried or emailed about.
On the phone she sounded sleepy and reluctant to help.
Asked to speak to supervisor, which apparently doesn’t work on Mondays.
Everything as promised
I've got the item quickly, shopping was easy on the site.
Don’t buy the items on their website
Don’t buy the items on their website! ordered it on Monday, ask for update on Wednesday and they said that the items was on packing and shipping process
And now, Friday, I still didn’t get any shipping update and I ask for cancel but their customer service didn’t do anything
Cancelled my order
Cancelled my order. I was assured in writting a couple of days after my order, via customer service agent called Rose, that my order had been received, processed and was being prepared for shipping. It was then cancelled after 3 days saying that they were now out of stock. Very dissapointed and dishonest customer service.
Absolutely
Absolutely, Superior Knowledgeable Prompt Customer service support Always ! Im beyond satisfied with Doverstreet Eshop Services!
Very fast delivery and perfect…
Very fast delivery and perfect condition of product
DSML E Shop 10* service
TL;DR - Great service - 10* rating from me!
The service and support the human team provided whilst we were going through the purchase for as limited edition item was excellent. The web site was speedy, reliable and solid.
Specific thanks to Angus for helping us through the purchase process. Many thanks!
Great experience
Perfect
Perfect, fast shipping, well packed, thank you very much, highly recommended !!!
No free shipping on refund
Great shipping
awesome and faster
Goated shop and shipping
Rose is an incredible SA
Rose is an incredible SA. Very pleasant, helpful and direct. Give her/him a raise!!
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