There is no customer service! They are so rude to people who are clearly spending a lot of money will never purchase from these ignorant people again do not waste your time or money on them
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Veja o que dizem as avaliações
We have ordered from Jacknjellify three times, and each experience has been positive. There was a small delay with our second order, but customer service resolved it quickly. Our most recent [and larg... Ver mais
The product was perfect. Great quality, and would definitely buy this if you are a fan of BFDI. In the past, I have ordered 3 plushies. Tennis Ball, Evil Leafy, and Firey Jr. They all came in perfect... Ver mais
I gotten some of their products intended for Christmas and they got to our house quicker than we expected! It was kinda slow, sure. But still, it's decently fast! That's why I am giving you 4 stars. G... Ver mais
3,5
Bom
26 avaliações
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Pleasantly surprised!
Came exactly as advertised and arrived much quicker than expected. Roughly 7 days from order until arrival. After reading many negative reviews online, I was more than surprised the product arrived at all. A happy dad! Be warned, shipping with be pricey but all in all satisfied!
9 de agosto de 2025
Avaliação não solicitada
This company lacks customer service and…
This company lacks customer service and the only form of communication is by email which they take almost all day to respond. I bought merch from Jack n jellify shop and the carrier they used which was ACI logistics which has horrible customer service as well the only form of communication with them is through email as well, never provided us with a tracking number and they had delivered the plush a week early without letting us know and we found out today, I immediately contacted shop Jack n jellify and they refused to ship another plush and we're expecting a refund. I asked for a full complete refund including shipping because the carriers this shop is using is very disappointing! This isn't the 1st time but this is the 2nd time we've dealt with this problem. I'm going to be honest, I'm not purchasing any merch from this shop that doesn't value their fans and customers!
17 de junho de 2025
Avaliação não solicitada
AWESOME STUFF
All the plushies are high quality. I would recommend the two plush
19 de fevereiro de 2025
Avaliação não solicitada
Do not buy!!
Do not buy!!! I made a purchase for my daughter's birthday, I paid the price of the plush and the shipping price, the shipping price was the same as the plush, there was only one delivery attempt without warning, I was not at home on the day, no delivery or redelivery notice was left, there is a mailbox and it was not used. The plush was returned and I was only notified 2 months later, and they are not going to resend it, only the price of the plush was refunded. I was at a loss! It's my daughter without a birthday present!!! This is a scam! Disappointing!!!
7 de maio de 2025
Avaliação não solicitada
Cute items
Shipped quickly and arrived here in Canada 8 days after I placed my order. My kids were happy with their merch.
4 de maio de 2025
Avaliação não solicitada
Got my Firey Jr.
They listen to customer emails well and the items they sell are just as described and very nice quality. I got my Firey Jr. plush and I'm happy with it.
2 de julho de 2024
Avaliação não solicitada
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