The prompt reply to my request for service. I recently had the experience of not receiving my magazine. I did try the 'contact us' tab on my login page of my magazine (RCM&E) but couldn't get it t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Charlotte from Kelsey media was really helpful and ensured our changes to subscription and access to the titles we use were really smooth.
So at first I was panicking as I couldn’t find my tickets for the car show. So I reached out for support and with in minutes I had my tickets and what a pleasure it was to deal with. No issues what so... Ver mais
Disgraceful, useless, waste of time, no idea, are just some of the more polite terms I will call this shower of AI brainwashed zombies. I have had regular standing orders not being sent, impossible... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Kelsey Publishing Ltd is a UK based, privately owned publisher of special interest and enthusiasts’ magazines and books. We have around 100 employees with offices in Peterborough and Cudham, Kent.
Informações de contato
Berry's Hill, TN16 3AE, Berry's Green, Reino Unido
- shop.kelsey.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Charlotte made the process anxiety free!
Charlotte made the experience great! Charlotte's patience, knowledge, follow up to the customer makes her valued to the customer and valuable to Kelsey Media. It would be a perfect world if we had people with Charlotte's skills. Thank you for having an employee of this caliber! Sincerely, Meri Asaro
Excellent customer service from Katie
Excellent customer service from Katie, had a slight problem with a couple of things . Dealt with promptly and kindly.
One of my issues of ME & W was lost in…
One of my issues of ME & W was lost in the pipeline, and not received after a month; normally within 10 days, it arrived at my address. I sent an email to Kelsey and a very kind woman, Katie, promised me to send me another issue, which will reach me within 10 days.
I am a subscriber since 1978, from MAP to Kelsey. After receipt I will thank Katie for her friendly help !
Because sometimes things go wrong.
Sometimes an issue might get lost in the post and not arrive.
It rarely happens, but when it does Kelsey Media send a replacement immediately.
I've been subscribing to World Soccer for over 10 and will continue to do so.
The service from Kelsey Media is excellent.
Great response.
I have experienced positivity and great…
I have experienced positivity and great encouragement, which is wonderful for a new writer.
Problem with my order
Problem with my order, but they solved it as quickly as possible. Great customer service with great communication. Thanks
First class service
I received a prompt and informative response to my recent query.
My issue was dealt with promptly and…
My issue was dealt with promptly and efficiently by Katie.
Very prompt and most helpful customer…
Very prompt and most helpful customer service.
The girl got back to me rather quickly…
The girl got back to me rather quickly and gave all the info I needed.
Great service
Great service, Highly recommended...Will definitely use again
I had an issue over my subscription to…
I had an issue over my subscription to Park Home Living.
Upon receipt of my email today, Katie dealt with it promptly and emailed to confirm that the issue had been rectified
Good Company to deal with…
Very pleased with orders i have made previously at very reasonable prices for Magazines. Recently contacted Kelsey to cancel one subscription and they dealt with this immediately. Excellent customer service, straightforward and no hassle. Very pleased
Excellent magazines and pleasure to deal with
Having ordered a number of magazines and books from Kelsey Media I have found the products to be not only well written but also nicely designed and laid out.
Orders from their website have arrived quickly, and when I have contacted their customer services their communication has been responsive, friendly and very helpful. They're a pleasure to deal with.
Amazing prduct
Amazing prduct, service and feedback!!!
I recommend!
Great customer service team
Great customer service team, Charlotte was very helpful! Magazines always shipped quickly and great prints
Excellent service
Katie was very quick to reply to my query. Very friendly and professional service. Five stars
Good customer care service
Order was late but customer service solved everything 🔝
What a lovely experience dealing with…
What a lovely experience dealing with Kelsey media, regarding my subscription. My message was swiftly responded to and the issue sorted within minutes . It is so refreshing to say this about an organisation that truly values its customers and gives first class service.
I only wish this was true when dealing with other organisations and companies.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








