First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
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Veja o que dizem as avaliações
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Ver mais
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Ver mais
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Ver mais
Detalhes da empresa
Escrito pela empresa
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Informações de contato
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Reino Unido
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Excelente
295 avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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all ok except for some lack of transparency
The delivery was quick. The item was as described except the company didn't mention that it was heavily discounted because it was close to the end of the manufacturer guaranteed lifetime. The discounted price was therefore proportional to its remaining lifetime but it would have been better to be transparent about this
3 de março de 2025
Resposta da Windwave
Thanks for leaving us a review! I will look into this and check the other stock, as it is certainly not intentional - my apologies for that.
Great communication 👏 i was waiting…
Great communication 👏 i was waiting for an item to come back in stock and as soon as it come in they contacted me i ordered it and it came im quick succession so thankyou
12 de fevereiro de 2025
Resposta da Windwave
Pleased to hear we could supply you with the item you needed! Thank you
Nice company with helpful people
Nice company with helpful people. Everything was made easy and bike helmets arrived quickly. Recommended!
5 de fevereiro de 2025
Resposta da Windwave
Great to hear, thank you for the review!
Resposta da Windwave
Excellent, thank you!
Resposta da Windwave
Thanks for the review, James!
Nearly 5 stars
Has to try a few times for cc payment button to work, otherwise all good. My order arrived in a couple of days with good updates
29 de janeiro de 2025
Resposta da Windwave
Thanks for the review!
Great Comms & Great customer service - Highly recommended!
Great Comms, responded to email query straight away to ensure everything went smoothly - Great customer service - Highly recommended!
22 de janeiro de 2025
Resposta da Windwave
We appreciate you taking the time to leave us a review! Thank you!
Resposta da Windwave
Thanks for the review!
Absolutely brilliant service
Absolutely brilliant service! Swift and reliable. Can't understand why I haven't used Windwave directly before. I will in future.
8 de dezembro de 2024
Resposta da Windwave
Thank you leaving us a review, we appreciate it!
Resposta da Windwave
Thanks for leaving us a review!
Perfect and knowledgeble customer…
Perfect and knowledgeble customer service! Many thx!
11 de dezembro de 2024
Resposta da Windwave
We appreciate you taking a moment to leave us a review!
XDr freehub
Windwave are alway brilliant for FSA/ Vision spares
Super helpful and super fast and efficient service
Highly recommend giving them a try
Thanks again
1 de dezembro de 2024
Resposta da Windwave
Thank you for the review!
Resposta da Windwave
Pleased you're happy with your purchase! Thank you for the review!
very prompt service
very prompt service, advice and professionalism over the phone was excellent...
13 de novembro de 2024
Resposta da Windwave
Thanks for taking the time to leave us a review!
Quality service and easy to use website
Quality service and easy to use website
10 de novembro de 2024
Resposta da Windwave
Thank you for leaving us a review!
Advertised and took money for something…
Advertised and took money for something that they didn't actually have, then took far too long to refund. If you can take the money in seconds, if doesn't need to take a week to refund. Must try harder.
30 de setembro de 2024
Resposta da Windwave
Hello Adrian. We sell across several platforms (our website, eBay, and Amazon). If two people make a purchase at the same time and it's the last item we have in stock, on rare occasions this can happen and I apologise for that. Your refund was processed immediately. When you make a payment to us, it takes several days to process and clear to our account (that's why on internet banking, there's normally a list of pending transactions). Equally, a refund takes a few days to clear, even on very low value orders such as yours. This is just how online payments operate, and totally normal - some online research will confirm this for you.
Great
Great. Good comms when I asked a question. Delivery and product excellent. Needed to return and item due to sizing on my part and also very easy.
29 de setembro de 2024
Resposta da Windwave
Thanks for leaving us a review, we really appreciate it!
Resposta da Windwave
Thanks for the review!
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