Shop Yooje Avaliações 

I requested to cancel my order pretty soon after making it and the customer service was really good. Very polite and cancelled it and refunded me quickly.

HAVE BEEN WAITING FOR AGES FOR THE TWO PILLOWS ANTI SNORING ONES! AFTER EMAILS AND SAYING THAT THEY TOOK MY £70+ POUNDS STRAIGHT AWAY,EVENTUALLY THEY ARRIVED AND I HAD HI HOPES, NEEDLESS TO SAY HE'S STILL SNORING AS AM I! SO IT ISN'T WORKING SO IN THE MEANTIME PAYPAL REFUNDED MY MONEY AND THEN,WITHIN A COUPLE OF DAYS THEY WERE ON AT ME TO PAY BACK THE MONEY, NOW TWO WEEKS HAVE GONE BY AND STILL NOT WORKING 😕! THEN I RECIEVED AN EMAIL TODAY TO ASK FOR THE MONEY BACK 😑 I'VE TOLD THEM THEY AREN'T WORKING AND THEY SAID NEEDS MORE TIME! AND THEY ARE TRYING TO GET THEIR HANDS ON THE MONEY 💰! SO IF THEY DON'T WORK SHOULD I PAY THEM BACK 🤔! I'M WONDERING WETHER TO TELL THEM TO GET THEM SENT BACK BUT I WON'T PAY FOR THEM TO GO BACK 🤔 THOUGHTS PLEASE!?

Some issue with 30TB external hard drives. The seller is very helpful and accommodating in resolving the problem. Thank you for the help. Joe

Sie sind bei Problemen kooperativ 

Ordered 2 items that unfortunately were not required, customer service was very helpful in cancelling my order before shipping and refunded my payment extremely quickly. Kept me updated throughout the three days it took as it was over a weekend

Very happy with the service I was given, items arrived on time. Customer services were very efficient and always responded to my queries.

I ordered a choking rescue device for £32.89 including postage.
When item arrived it was just cheap plastic and clearly not fit for purpose.
Contacted Yooje immediately and demanded a full refund as I wanted to return the item free of charge as is their obligation. They refused to accept this and demanded I pay post and package recorded delivery to China costing me £22 which they refused to reimburse.
Please be warned. Do not trust this company as they are fraudsters selling fake goods.
PayPal stepped into resolve this issue and having investigated they reimbursed me the full £32.89.
I will NEVER use this company again.

My pillows were not what I expected but correspondence with company was good, they were polite and I’m getting a partial refund and keeping the pillows

Like several others I ordered 2 pillows at £75 each over 6 weeks ago and they still have not arrived, I've emailed them to ask where my order is but had no replies. This is a fake company please be careful before ordering anything

I didn’received the ordered object probably becouse arrived when i was out !!

I ordered 2 pillows over 4 weeks ago payment was taken however no order confirmation and no pillows.
I am no getting a reply from my emails and 3 of them were returned as non deliverable.
I am now waiting for my credit card company to refund me.

I ordered two pillows from Yooje October 1st 2025. have not arrived by October 11th. money gone from account but no goods. No communication from them either.

Překvapilo mne , že se firma po nevyzvednutí věci ihned ozvala a nabízela řešení, které bylo vyhovující

Great and responsive customer service - ordered the wrong size and they quickly offered a solution. Thank you!

This company is good for customer service. I ordered the wrong size and they dealt with my query very quickly. Overall, would buy from them again. I would just be more careful and ensure I order the correct size first. Thank you for your help and time.

I only received one bra in a 2for 1 offer. I got in touch and I had filled the form in wrong, I clarified things with them and they agreed to send anoth one just for the postage price, which is fair enough.

Once again I would like to alert any potential customer of this company.
Their mission statement is "Satisfy every customer is our unswerving pursuit of the Goal"
It should be " Every customer is an opportunity to avoid refunding the customer if not satisfied!!"
If the goods are sent from the UK WHY do they insist on goods being sent back to China at a great expense. Because it puts people off from returning to China in the certainty that they will istead accept a voucher for £20 to spend agin with them.

I bought a pair of shoes that were too small so the company said they would send out another pair the right size and to keep the shoes I had a very good experience with this company

Order came on time unfortunately didn't fit me I enquired to return and they were very accommodating in finding the beat solution. Great sellers!

Although this is advertised as Yooje.uk, you need to know that the goods may be shipped from a warehouse in the UK, but if you are wanting to return them, they will insist on express postage abroad which you will have to pay for. This is a form of blackmail. So make sure you really like the goods.