To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... Ver mais
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Veja o que dizem as avaliações
Boot were too big, really easy to return, money refunded promptly, new boots arrived over night. Thank you
My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... Ver mais
The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... Ver mais
Detalhes da empresa
Sobre Shop Caterpillar UK
Escrito pela empresa
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
Informações de contato
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, Reino Unido
- info@shopcaterpillar.co.uk
- shopcaterpillar.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 15% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Rip-Off Merchants
The soles from TWO pairs of Cat boots I bought at different times, detached themselves whilst I was wearing them. Whilst I'd had the boots some years, I hadn't worn them that often and kept them in extremely good condition.
I contacted Cat customer services and they refused to take any action, blaming the defects on 'old age'. That is an appalling excuse. I have other footwear much older than those boots, including medium to high-end shoes, plus streetwear, including Converse, Adidas and Puma, none of which have suffered similarly.
Now having to take them to court to seek reparation
Fantastic service
Fantastic service. Items arrived very quickly & exactly as ordered.
The quality of the boots and no…
The quality of the boots and no problems with the product.
Shirt was delivered on the day it said…
Shirt was delivered on the day it said it would
Usual first class products and service.
I ordered from CAT WWR
I ordered from CAT WWR - their streetwear sub brand which is advertising on insta. They never dispatched my order and took two weeks to reply to my original query, only eventually refunding me half. I had to contact them on insta and couldn’t get ahold of them so messaged on their insta post - they deleted it and never got back to me. Only today, almost two months later did I get my other half refunded. I’m sure CAT are fine to order from, but be aware of CAT WWR, absolute joke
Very prompt delivery and quality…
Very prompt delivery and quality product. Will use again 6
Return policy is terrible.
Return policy is terrible.
Cost to return product is very high.
Great clothes and boots
Great clothes and boots, fast delivery. Great company. Love the coats, my husband was over the moon with his stash
All round excellent service
Easy website, good prices, quick delivery. Will certainly use again.
Shopping was fine...but the postage was…
Shopping was fine...but the postage was awful...had to wait almost a week for the product to be delivered.
I know their is a strike on....but they still charge full amount for delivery.
It was very easy to find the items I…
It was very easy to find the items I wanted the product is very well made and was a good fit and good quality
item sent not representing the item…
item sent not representing the item ordered.
lack of communication
Terrible customer service
I emailed caterpillar about a mix-up with my order, i was sent a small t-shirt instead of the 4xl which i wear, and i recieved a very terse and dismissive reply from a caterpiller employee named sam. I was disappointed by the standard of service i recieved from caterpillar
Amazing product delivery was a bit off
The items that I bought from the Caterpillar shop were amazing, however due to the influx of new custom I didn’t receive delivery information until two weeks after purchase. Obviously I did purchase them in Christmas but other than that I’m very happy with the product
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